Water suply, water protection, water conservation and wastewater treament logos


 Water Conservation

Water conservation logo

As the region grows, so does the demand for drinking water. Our message: be water wise and help look after this important resource. We offer a number of programs to help residents reduce their water use:


Help for Business

We offer technical and financial help for business in the commercial, industrial and institutional sectors.  Check out the ways we can help you use less water and reduce utility bills.





Are you passionate about water use and conservation in your home?

We are conducting a survey that is open to all residents of the Region of Waterloo as well as the City of Guelph. We are seeking feedback regarding your water use and water conservation. Participate in the survey, or contact Water Services for more information, at (519) 575-4400, ext. 3151.


Do you ever wonder how water is lost in your home? Always a good idea to check for leaks as our new video shows.


Water Conservation bylaw:

In effect from May 31 to Sept. 30. By following the Region's Water Conservation Bylaw 07-069 (and amendments), which limit outdoor water use to specific days and times, you help to reduce peak water use and limit the risk of an outdoor watering ban.



Get help saving water at home: Take the WET Challenge!

 2015 Wet Challenge Logo Banner


Complete our online self-audit tool to find out how much water you are using and get helpful tips on how to reduce your consumption. Register with us to qualify for a free in-home consultation if your water use is above  the average of 200 litres per person per day. See if you can get down to 165 litres per person per day with our help.

In-home consultations include a professional checking all water using fixtures and appliances for water efficiency and leaks. Residents are provided with a report with tips and suggestions to lower water consumption based on the information collected during the audit.

See the program poster



Our bi-annual community publication tells you about our latest stories and program updates to help you save money and protect the environment.

The fall 2016 edition is here

Outdoor water conservation

During summer months, water use can increase by up to 50 per cent. Learn ways to use less water for outdoor activities. Click on any of the following topics for more information:

Rain Barrel Distribution 

The 2017 distribution was held on Saturday, April 29th from 7:30 a.m. to 3:00 p.m.

Barrels were sold for $40 on a first come, first served basis. All 2400 barrels were sold out by 10:30 a.m. Thank you for your interest in the program and stay tuned to this site for details on the 2018 program.

The barrels are beige in colour and hold 208 litres of water. They come with all attachments and installation instructions.

Also check with your city public works department to see if you qualify for a storm sewer surcharge credit if you are currently using rain barrels.


Brochure about plants and grasses that don't demand much water

Tips for other outdoor watering activities

Irrigation and Landscaping Tips

Thank you to those who attended this year's Naturescaping Seminars. Watch for upcoming seminars.


Multi-residential Fixture Replacement Program

The Region of Waterloo is now offering incentives for multi-residential units to save water and money. We are offering up to $15 per residential unit to replace toilet flappers, showerheads and tap aerators that could save thousands of dollars.

To take advantage of this offer, please call 519-575-4400 ext. 3151

Program brochure


Water Efficiency Master Plan 2015-2025

The Water Efficiency Master Plan sets goals and targets for conservation to the year 2025. To learn more go to Water Efficiency Master Plan 2015-2025.


Toilet Replacement Program:

The Region of Waterloo's Toilet Replacement Program ended on June 30, 2014.

We are no longer accepting applications for the program.

Thank you to everyone who participated in the program over the last 20 years. Together, we replaced nearly 80,000 water-guzzling toilets with new, high efficiency models.

Please note that it is still very important to check for leaks around your home. Your toilet can silently leak up to 300 litres a day and cost you a lot of money.

Check if your toilet is leaking (PDF)



Water softeners

Residents of Waterloo Region tend to use water softeners since we get most of our water from the ground where the hardness can clog up pipes and harm appliances over time. But not all water softeners are the same and some use much more water and salt to remove hardness than others do. The Region of Waterloo and the City of Guelph worked together to test various softeners to rate how much salt and water they use to do their job.

Visit our Water Softener Facts website for full test reports, hardness maps and more.




Community & schools

To encourage conservation, the Region offers funding to local cities and townships. We also prepare educational material for teachers, environmental groups and others interested in learning more about water.

Cities & Townships: funding is provided for a water distribution system leak program.

Educational resources: Fun, water-related activities for children and free materials adapted for different age groups to help teachers and environmental groups discuss water protection and conservation are available at no cost. For more information, visit our Teacher Resources page.