Drinking water programs and services

Photo of boy filling up glass with tap water

Tap water: ours to drink

The United Nations estimates over one billion people in the world do not have sustainable access to clean, safe drinking water.  In Waterloo Region, we are fortunate to have clean and safe drinking water right at our tap . . . so why not drink it? There is no better way to quench your thirst.

Watch this video to hear from Waterloo Region residents on why they drink tap water.

Municipal tap water is:

  • Safe and clean to drink
  • A great value for your money
  • An environmentally friendly and healthy choice

Water is an essential nutrient.  Your body needs water every day.  Water helps to:

  • Move nutrients and waste through your body
  • Keep your body temperature regular
  • Lower your risk of dehydration and heat stroke
  • Protect and cushion your joints and organs

Remember: The amount of water you need depends on factors such as your age, gender and level of physical activity.  In hot weather and when you're physically active you will need more than the usual amounts of fluids to stay hydrated.

Your reusable water bottle

Keep your reusable, refillable water bottle close by and stay hydrated while on the go.

Some bottles are safer than others to refill and reuse. Is yours safe? The easier a bottle is to clean inside and out, the lower the risk of bacteria build-up. There are many kinds of bottles to choose from. Be safe. Use a wide-mouth bottle and wash it regularly. Chances are you already have a wide-mouth reusable, refillable bottle at home.


  • Bottles with wider mouth openings allow for easier cleaning and refilling
  • Follow manufacturer's suggested cleaning instructions
  • Clean every day with warm soapy water, rinse and leave to air-dry
  • Disinfect your reusable water bottle on a regular basis.  Mix 5 ml (1 tsp) of bleach with 500 ml (2 cups) of water.  Keep the mixture in the bottle for at least 10 minutes.  Pour out the solution, rinse the bottle well, and air-dry.
  • Don't share your water bottle with others

visit to find your closest water bottle refilling stationBlue W - filling up while on the go

Need to refill your water bottle while on the go? Visit to find the closest Blue W location. The Blue W identifies locations where you can refill your water bottle for free. Businesses interested in participating can register for free by completing an online registration form.


Illustration of Region of Waterloo Water WagonWater Wagon

The Region of Waterloo Water Wagon is a mobile drinking water station that operates at municipally-sponsored events during the summer months. Visitors are welcome to have a drink or refill their water bottle -- there is even a doggy bowl for our furry friends.

Read the Water Wagon overview to learn more about the program including the booking progress.

Water Wagon schedule

The 2017 schedule for the Water Wagon is here.

Booking the Water Wagon

Booking requests must be submitted by March 31 of each season. Requests submitted after that date may be considered if the request is received at least eight weeks prior to the event. Although the Water Wagon would like to attend every event, high demand and the importance of following its operational guidelines require events to meet specific selection criteria.

The Region of Waterloo will respond to all requests. Requests submitted by March 31 are notified by April 30.  Requests received after March 31 are contacted after May 15 or within two weeks of receipt of request, whichever is later. Requests submitted after March 31 must be received at least eight weeks prior to the event start date to be considered for the current season. The Region reviews all requests in accordance with the Water Wagon's operational guidelines.

Events interested in booking the Water Wagon are asked to:

  1. Review the selection criteria to find out if your event qualifies. 

  2. If your event meets the selection criteria, complete a booking request:

Selection criteria to book the Water Wagon

Review the below criteria to find out if your event qualifies. Read the Water Wagon overview to learn more about the program including the booking progress.

  • Municipally sponsored event within Waterloo Region.
  • Funding available to cover booking fee.
  • Held between the months of May (weather dependent) through August. For the month of September, due to staffing, applications considered on a case-by-case basis.
  • Open to the public, non-restrictive and minimum attendance of 500.
  • Over four hours in length taking place for the most part during daylight hours.
  • Staff or volunteers to assist with setup, cleanup and breaks.
  • Bottled water not provided free-of-charge.
  • Suitable location for Water Wagon
    • Accessible by towing vehicle
    • High traffic area
    • 8 metres (25 feet) by 5 metres (15 feet) space with 5 metres (15 feet) clearance on relatively level ground

Photo of Region of Waterloo Water Wagon