Billing, Rates & Meters
Residents of Cambridge, Kitchener, (City of) Waterloo, Wilmot and Woolwich pay water and wastewater charges to the city/township in which they reside. The water/wastewater rate for the cities of Cambridge, Kitchener and Waterloo, as well as the townships of Wilmot and Woolwich, is determined and billed by the municipality. Please contact the appropriate municipality for more information.
- Wellesley and North Dumfries current water rates
| || Cost per cubic meter|| Monthly fee|
| Water|| $1.84|| $6|
| Wastewater|| $1.58|| $4|
Residents of the Township of North Dumfries and the Township of Wellesley are billed for water and wastewater by the Finance Department, Region of Waterloo. Call Accounts Receivable at 519-575-4490 for more information.
Villages in the Township of North Dumfries: Ayr, Branchton, Lloyd Brown, Roseville
Villages in the Township of Wellesley: Heidelberg, Linwood, St. Clements, Wellesley
Note: Operation and maintenance of the water distribution and wastewater collection systems for both North Dumfries and Wellesley townships is the responsibility of the Region of Waterloo. Call 519-575-4757, ext. 3199, regarding meters, shut-off valves, etc.
For more information about the change in billing as of January 2012 for residents of the Township of Wellesley, please click the following link:
WELLESLEY TOWNSHIP WATER AND WASTEWATER BILLING
For residents of North Dumfries and Wellesley townships, the following forms can be printed and mailed/faxed to the address below:
Mail or fax completed forms to:
Finance - Accounts Receivable
150 Frederick Street, 4th Floor
Kitchener, ON N2G 4J3
or fax "To The Attention of Accounts Receivable" at 519-575-4448.
EMAIL inquiries regarding water billing, should be sent to: ARAdmin@regionofwaterloo.ca
Standard methods of payment apply for Region of Waterloo water bills:
- For credit card payments, call Karin Morell at 519-575-4490 ext. 3044 weekdays 8:30 a.m. - 4:30 p.m.
- Payment in person, including cash, debit card, credit card and cheque, can be made at the Region of Waterloo Administrative Headquarters, 150 Frederick Street, Kitchener, 4th floor. Contact Karin Morell in Finance-Accounts Receivable.
Wholesale Water Rates
The cost of water supply and wastewater functions in Waterloo Region is fully funded by user rates and development charges.
The Region of Waterloo is responsible for supplying bulk water at a wholesale rate to the following municipalities: Cambridge, Kitchener, Waterloo, Wilmot and Woolwich.
The 2013 wholesale rates are $0.8884 cents per cubic meter for water and $0.8109 cents per cubic meter for wastewater (sewage).