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Don't know where it goes?

Garbage and Recycling Rules and Limits

 

Curbside collection

Thanks Waterloo Region for all of your efforts in making the launch of the extensive collection changes a success! Since the start on March 6th, approximately 90 per cent of households have been setting out the correct items on correct week!

Below are the top 4 reminders to help collection continue to improve:

  1. Don't snooze! 7 a.m. set out:  Please have all your items out by 7 a.m. on your collection day. Collection times vary week to week.
  2. Watch your weight at the curb! Maximum weight is 23 kg (50 pounds) for each green bin, blue box, yard waste item, and garbage can/bag.
  3. Do the 2 blue box sort! Use one blue box for containers (e.g. cans, cartons, bottles and jars) and another blue box for paper products and plastic bags.
  4. 3 item limit for bulky items:  Bulky items/appliances are items that do not fit into a standard garbage bag/can. A maximum of 3 bulky items can be set out every second week, the same week as garbage.

Garbage

What is it?

Items that cannot be recycled such as bubble wrap, diapers, dryer lint and dryer sheets, gum, broken dishware, Styrofoam, waxed paper.

 

Ensure collection is safe! Please wrap items such as broken drinking glasses, ceramic dishware, etc. in several layers of newspaper or in a cardboard box and tape it closed and/or in a thick, strong plastic bag, before placing it in the garbage.

When is it collected?

Once every second week.

Limits

  • Single family homes and legal duplexes: 4 standard size garbage bags or cans per household, up to 23 kilograms (50 pounds) each.
  • Buildings with 3 to 6 units: 10 standard size garbage bags or cans per building, up to 23 kilograms (50 pounds) each.

Rules

  • Garbage must be at the curb by 7 a.m. the morning of collection
  • Garbage must be accessible (not behind a snow bank, parked car, etc.)
  • Garbage must meet approved bag or can size
  • Additional bags or cans over the limit will need garbage tags

Approved size and weight

  • Maximum bag/can weight: 23 kilograms (50 pounds)
  • Maximum can volume: 121 litres (32 gallons)
  • Maximum can height: 84 centimeters (33 inches) 
  • Maximum can width: 48 cm (19 inches)
  • Cans must have 2 handles, and any lids must be removable
  • Large construction garbage bags or oversized wheeled cans will not be accepted

Maximum can volume 121 litresMaximum bag weight 23 kilograms or 50 pounds

 

Approved size garbage cans 48 cm wide by 84 cm deep.

Double garbage limit days

Four times a year, after certain statutory holidays, there will be double garbage limit days where you can put twice the regular amount of garbage bags or cans at your curb for collection without the need for garbage tags.

You will be able to put out double the amount of garbage bags or cans at your curb for collection on the garbage collection day following:

  • New Year's Day
  • Good Friday
  • Thanksgiving
  • Christmas

Please check your collection calendar (mailed to homes in February 2017) for details.

Holiday and Christmas tree collection

If you have a holiday or Christmas tree to put out, you can put it out for on your collection day from January 2 to January 12, 2018.

All lights and ornaments must be removed.

This is for natural trees only. Artificial trees must go out as a bulky item and counts as 1 of the 3 allowable items.

Not sure what goes where?

Ask the Waste Whiz or get the My Waste app.

More tips and tricks

Refer to our Garbage page for tips on reducing your waste, and to download or print brochures.

Garbage tags

Any garbage bags or cans over the limit need to have proper garbage tags placed on the bag or can contents for curbside collection. Bags or cans beyond the limit that do not have garbage tags will not be collected, and a notice will be left explaining why an item was left behind. Landlords and property owners are responsible for ensuring their tenants comply with these rules.

Where to buy garbage tags

  1. Online:  Garbage tags are also available for purchase online using Visa or Mastercard.  (Mobile users will need to scroll to the bottom of the page.)
  2. Locations where you can buy garbage tags:

Ayr

  • North Dumfries Community Complex (NDCC), 2958 Greenfield Road, Ayr, Monday to Friday 8:30 a.m. to 4:30 p.m.
  • Regional Library, 137 Stanley Street, Ayr Tuesday to Friday 10 a.m. to 6 p.m., Saturday 10 a.m. to 3 p.m.

Baden

  • Township of Wilmot office, 60 Snyder's Road West, Baden, Monday to Friday 8:30 a.m. to 4:30 p.m.
  • Regional Library, 115 Snyder's Road, Baden, Tuesday and Thursday 10 a.m. to 1 p.m. and 2 to 8 p.m., Wednesday 2 to 8 p.m., Saturday 10 a.m. to 1 p.m.
  • Wilmot Recreational Complex, 1291 Nafziger Road, Baden

    Sunday 1:00 to 5:30 p.m.

    Monday to Friday  8:30 a.m. to 9:30 p.m.

    Saturday  8:30 a.m. to 5:00 p.m.

Bloomingdale

  • Regional Library, 860 Sawmill Road, Bloomingdale, Tuesday and Wednesday 2 to 5 p.m. and 6 to 8 p.m., Thursday 10 a.m. to noon and 1 to 4 p.m., Saturday 2 to 5 p.m.

Breslau

  • Breslau Community Centre 100 Andover Drive, Breslau N0B 1M0 Monday to Friday 4 to 9 p.m.; Saturday and Sunday 10 a.m. to 3 p.m.

Cambridge

  • Ainslie Street Transit Terminal, 35 Ainslie Street South, Cambridge, Monday to Friday 6:50 a.m. to 6:30 p.m., Saturday 8:50 a.m. to 4:30 p.m. (closed noon to 1 p.m.), Sunday/holidays 10 a.m. to 5:30 p.m. (closed 1:40 to 2:40 p.m.)
  • Allen Reuter Centre, 507 King Street East, Cambridge, Monday
    to Friday 9 a.m. to 4 p.m.
  • Cambridge Centre for the Arts, 62 Dickson Street, Cambridge, Monday to Thursday 8:30 a.m. to 9 p.m.; Friday 8:30 a.m. to 4 p.m., Saturday 9 a.m. to 3 p.m.
  • City Hall, 50 Dickson Street, Cambridge, Monday to Friday 8:30 a.m. to 4:30 p.m.
  • Customer Service desk, Region of Waterloo Public Health building, 150 Main Street, Cambridge Monday to Friday 8:30 a.m. to 4:30 p.m.
  • David Durward Centre, 62 Dickson Street, Cambridge, Monday
    to Thursday 8:30 a.m. to 9 p.m.; Friday 8:30 a.m. to 4 p.m.
  • G.E. (Ted) Wake Lounge, 31 Kribs Street, Cambridge, Monday
    to Friday 9 a.m. to 4 p.m.
  • John Dolson Centre, 212 South Street, Cambridge, Monday
    8 a.m. to 9 p.m., Tuesday to Thursday 8 a.m. to 10 p.m.  
  • W. G. Johnson Centre, 31 Kribs Street, Cambridge,  Monday
    to Friday 6 a.m. to 9 p.m., Saturday 8 a.m. to 6 p.m., Sunday 1:30 to 7 p.m.
  • Waste Management transfer station - scalehouse. 201 Savage Drive, Cambridge NiT 1S6, Monday to Saturday 7 a.m. to 6 p.m. 
  • William E. Paulter Centre, 1145 Concesion Road, Cambridge, Monday to Friday 9 a.m. to 4 p.m.

Elmira:

  • Regional Library, 65 Arthur Street South, Elmira, Tuesday to Friday 10 a.m. to 6 p.m., Saturday 10 a.m. to 3 p.m.
  • Township of Woolwich office 24 Church Street West, Elmira  N3B 2Z6 Monday to Friday 9 a.m. to 5p.m.
  • Woolwich Memorial Centre Recreation Complex 24 Snyder Avenue South Elmira N3B 1Y9 Daily 7 a.m. to 11 p.m.

Kitchener:

  • Breighthaupt Centre, 350 Margaret Avenue, Kitchener, Monday to Sunday 9 a.m. to 8 p.m.
  • Bridgeport Community Centre, 20 Tyson Drive, Kitchener, Monday to Friday 9 a.m. to 5 p.m. Evening and weekend hours vary.
  • Centreville Chicopee Community Centre, 141 Morgan Avenue, Kitchener, Monday to Friday 9 a.m. to 5 p.m. Evening and weekend hours vary.
  • Chandler Mowat Community Centre, 222 Chandler Drive, Kitchener, Monday to Friday 9 a.m. to 5 p.m. Evening and weekend hours vary.
  • Charles Street Transit Terminal, 15 Charles Street West, Kitchener, Monday to Friday 6:15 a.m. to 7:30 p.m.; Saturday, Sunday and holidays 8:15 a.m. to 6:30 p.m.
  • Country Hill Community Centre, 100 Rittenhouse Road, Kitchener, Monday to Friday 9 a.m. to 5 p.m. Evening and weekend hours vary.
  • Customer Service desk, Region of Waterloo Administration Headquarters, 150 Frederick Street, Kitchener Monday to Friday 8:30 a.m. to 4:30 p.m.
  • Doon Pioneer Park Community Centre, 150 Pioneer Park, Kitchener, Monday to Friday 9 a.m. to 5 p.m. Evening and weekend hours vary.
  • Downtown Community Centre, 35-B Weber Street West, Kitchener, Monday to Friday 8:30 a.m. to 9 p.m., Saturday 8:30 a.m. to 4 p.m.
  • Forest Heights Community Centre, 1700 Queens Blvd., Kitchener, Monday to Friday 9 a.m. to 5 p.m. Evening and weekend hours vary.
  • Kingsdale Community Centre, 72 Wilson Avenue, Kitchener, Monday to Friday 9 a.m. to 5 p.m. Evening and weekend hours vary.
  • Mill Courtland Community Centre, 216 Mill Street, Kitchener, Monday to Friday 8:30 a.m. to 4:30 p.m. Evening and weekend hours vary.
  • Rockway Community Centre, 1405 King Street East, Kitchener, Monday to Friday 9 a.m. to 5 p.m. Evening and weekend hours vary.
  • Stanley Park Community Centre, 505 Franklin Street North, Kitchener, Monday to Friday 9 a.m. to 5 p.m. Evening and weekend hours vary.
  • Victoria Hills Community Centre, 10 Chopin Drive, Kitchener, Monday to Friday 9 a.m. to 5 p.m. Evening and weekend hours vary.
  • Williamsburg Community Centre, 1187 Fischer-Hallman Road, Kitchener, Monday to Friday 9 a.m. to 5 p.m. Evening and weekend hours vary.

Linwood:

  • Regional Library, 5279 Ament Line, Linwood, Tuesday and Thursday 2 to 5 p.m. and 6 to 8 p.m.; Wednesday 10 a.m. to noon and 1 to 4 p.m.; Saturday 10 a.m. to 1 p.m.

New Dundee

  • Regional Library, 136 Main Street, New Dundee, Tuesday and Thursday 2 to 5 p.m. and 6 to 8 p.m., Wednesday 10 a.m. to noon and 1 to 4 p.m., Saturday 10 a.m. to 1 p.m.

New Hamburg

  • Regional Library, 145 Huron Road, New Hamburg, Tuesday to Friday 10 a.m. to 6 p.m., Saturday 10 a.m. to 3 p.m.

St. Clements

  • Township of Wellesley office 4639 Lobsinger Line, St. Clements N0B 2M0 Monday to Friday 8:30 a.m. to 4:30 p.m.
  • Regional Library, 3605 Lobsinger Line, St. Clements, Tuesday and Wednesday 2 to 5 p.m. and 6 to 8 p.m., Thursday 10 a.m. to noon and 1 to 4 p.m., Saturday 2 to 5 p.m.

St. Jacobs

  • Regional Library, 29 Queensway Drive, St. Jacobs, Tuesday and Thursday 2 to 5 p.m. and 6 to 8 p.m., Wednesday 10 a.m. to noon and 1 to 4 p.m., Saturday 10 a.m. to 1 p.m.

Waterloo:

  • City of Waterloo City Hall, 100 Regina Street South, Waterloo, Monday to Friday 8:30 a.m. to 4:40 p.m.
  • Customer Service desk, Region of Waterloo Public Health building, 99 Regina Street South, Waterloo Monday to Friday 8:30 a.m. to 4:30 p.m. 
  • RIM park, 2001 University Avenue East, Waterloo, Daily 8 a.m. to 8 p.m.
  • Waterloo Memorial Recreation Complex (WMRC), 101 Father David Bauer Drive, Waterloo Daily 8 a.m. to 9 p.m.
  • Waste Management Administration Building, 925 Erb Street West, Gate 1, Waterloo Monday to Friday 8:30 a.m. to 4:30 p.m.
  • Waste Management Transfer Station - scalehouse. 925 Erb Street West, Gate 2, Waterloo N2J 3Z4 Monday to Saturday 7 a.m. to 6 p.m.
  • Waterloo Service Centre, 265 Lexington Court, Waterloo Monday to Friday 7 a.m. to 4:30 p.m.

Wellesley

  • Regional Library, 1137 Henry Street, Wellesley, Tuesday and Thursday 10 a.m. to 1 p.m. and 2 to 8 p.m., Wednesday and Friday 5 to 8 p.m., Saturday 10 a.m. to 1 p.m.

Additional locations will be added shortly.

Cost

Garbage tags are $2 per tag and are sold in sheets of 5 (for $10). Tags are numbered and have no expiry date.  There is no refund for unused tags.

How to attach garbage tags

Wrap the garbage tag sticker around the neck of the tied garbage bag (do not use tags to seal bag) or stick it to the top item in a can (under the lid).

Tags cannot be used on bulky items, or at the transfer stations.

Other options

To avoid having to buy garbage tags, make sure that you are putting everything you can into your blue box and green bin. If you are going away or have a lot of excess garbage (including from construction, renovating or moving), you can take it to the landfill or transfer stations.

Medical exemption

The only exemption to the new garbage limits is for medical reasons.

If your household requires more garbage bags/cans to go to the curb due to waste from a medical condition (e.g. incontinence products, unrecyclable medical packaging), please fill out the Medical Exemptions Application form, and send it to us, along with a note from your medical professional and proof of residency. We do not need details on your medical condition; please see application for details.

Once accepted and approved, you will be eligible for free garbage tags so that you may put out additional garbage on your collection day. These tags are regular garbage tags to protect your privacy.

To have a copy of the form mailed to you, please contact 519-575-4400.

To request an alternate format of this form, call 519-575-4400 or TTY: 519-575-4608.

Blue box

What goes in the blue box? How do I prepare the materials?

Please use one box for containers and another for paper and plastic bags. If you only have enough recyclables to put out one blue box, please place containers on one side, paper and plastic bags on the other.

You can set out an unlimited number of boxes that are properly separated!

Below are all the items that you can recycle by using your blue box:

Sort all plastic, glass and metal containers into one blue box.

Containers

  • Drinking boxes, cartons for milk and juice (put straws in the garbage, empty, rinse and flatten), coffee cups (remove plastic lid and put it in your blue box as well)
  • Glass bottles and jars (empty, rinse, place lid in blue box as well)
  • Metal cans, pop cans, aerosol (empy), paint cans (empty, dry, remove lid), aluminum foil and trays (rinse, crumple and flatten if possible)
  • Rigid plastic containers for food, drinks, cleaning products, personal and pet care including packages from toys, electronics, etc. (any container with recycling number 1 to 6 printed on item, except Styrofoam)

Put containers loose in blue box.

Do not bag containers.

Put Styrofoam in the garbage.

Sort paper, boxboard and cardboard into a separate blue box. Put all plastic bags inside one bag, tie shut and put with paper

 

Paper, cardboard/boxes, plastic bags and outer wrap

  • Paper including newspaper, writing and computer paper, flyers, envelopes, phone books, magazines, hard and soft cover books (put in grocery bag and tie shut to prevent litter)
  • Corrugated cardboard (flatten and bundle with twine to a maximum size of 30 inches high (75 cm), 30 inches long (75 cm), and 8 inches tall/high (20 cm)
  • Boxboard including cereal boxes, tissue, paper egg cartons, toilet paper rolls and paper towel rolls (put plastic liner bags in the garbage, flatten and stuff in an unflattened larger box or put in a grocery bag to prevent litter)
  • Plastic bags and outer wrap including grocery and shopping bags, bread bags, fresh or frozen fruit and vegetable bags, outer milk bags, zipper bags, sandwich bags, dry cleaning bags, road salt and water softening salt bags, outer wrap packaging from packages of diapers, toilet paper, paper towels, water bottles, etc. (put all in one plastic bag, tie shut)

Do not put in pasta or crinkle bags, wrap from meat or cheese, stretch wrap or stand-up pouch bottom bags, single serving food wrappers (crackers, granola bar wrappers, etc.)

 

When is collection?

Once every week on your collection day.

Limits

Unlimited number of blue boxes, up to 23 kilograms (50 pounds) each.

Rules

  • Blue boxes must be at the curb by 7 a.m. the morning of collection
  • Blue boxes must be accessible (not behind a snow bank, parked car, etc.)
  • If more than one blue box is set out, materials must be separated into proper categories (containers are put in a different blue box than paper and plastic bags)
  • Blue boxes must meet approved container size (see below)

Approved size and weight

  • Maximum box weight: 23 kilograms (50 pounds)
  • Larger size boxes can only be used for containers. Smaller boxes may be used for either paper or containers
    • Maximum size for blue boxes used for "containers only" (i.e. for pop cans, cartons, bottles and jars) 68 to 91 litres (18 to 24 gallons)
    • Maximum size for blue boxes used for "paper products and plastic bags" (i.e. for newspaper, books, etc.) 45 to 60 litres (12 to 16 gallons)
  • Blue boxes must have a rim around the top
  • Blue boxes must be made of rigid plastic that will not bend or give when lifted
  • Wheeled carts, storage totes and cardboard boxes will not be accepted as containers

Use two blue boxes, one for containers, the other for paper and plastic bags

Do not put these items in your blue boxes

  • Automotive parts/metal
  • Batteries
  • Broken glass or mirrors
  • Bubble wrap
  • Ceramic dishware
  • Clothing
  • Diapers
  • Electronics (including TVs)
  • Hangers
  • Hazardous waste
  • Knives
  • Light bulbs
  • Metal cookware
  • Propane tanks
  • Scrap metal
  • Styrofoam
  • Syringes
  • Waxed paper
  • Wood
  • Yard waste

Not sure what goes where?

Ask the Waste Whiz or get the My Waste app.

How can new residents get a blue box?

New homeowners can bring proof of residency to the Region's Waste Management offices to pick up a blue box: 

  • 201 Savage Drive, Cambridge (Monday to Friday, 8:30 a.m. to 4:00 p.m.)
  • 925 Erb Street West, Gate 1, Waterloo (Monday to Friday, 8:30 a.m. to 4:30 p.m.)

Residents looking for replacement blue boxes can purchase them from many local retailers across Waterloo Region, for generally about $15.  

A limited supply of Containers Only blue boxes (available for promotion of the waste changes) are available to all residents, one per household.  

Other recycling and reuse programs

There are many other recycling and reuse programs in the region as well as items that can be taken to the landfill or transfer stations.

Green bin

What is recycled in this program?

  • All food scraps (meat, dairy, eggs and shells, fish, seafood and shells, grains and baked goods, vegetables, fruits, candy, bones, coffee grinds and filters, tea bags)
  • All sauces including oils, lard, grease, fat and spreads (however, large quantities of liquids are not accepted)
  • All soiled paper and paper products (paper plates, napkins,  tissues, fast food wrappers and paper towel, popcorn bags, shredded paper - but limit to a couple of handfuls)
  • Pet waste (including pet beddings for smaller animals, droppings, cat litter), contained in certified compostable or paper bags (for health reasons, these items can't be loose in the green bin)
  • Hair, fur, nail clippings and feathers
  • Houseplant waste and wreath greenery
  • Sawdust, wood ashes (cold and wrapped in paper) and wood chips

When is it collected?

Once every week on your collection day.

Limits

Unlimited bins, up to 23 kilograms (50 pounds) each.

Rules

  • Green bin must be at the curb by 7 a.m. the morning of collection
  • Green bin must be accessible (not behind a snow bank, parked car, etc.)
  • Green bin must meet approved container size
  • Green bins can be lined with paper or certified compostable bags, or may be left unlined (unlined containers may have more issues with sticking/freezing) 
  • You can place one extra paper or certified compostable bag of organics on top of your green bin for collection. Additional green bins are available free of charge.

Approved size and weight

  • You must use an approved size green bin (available from the Region of Waterloo)
  • Maximum height: 60 centimeters (24 inches)
  • Maximum capacity: 45 litres (12 gallons)
  • Liner bags must be paper or certified compostable (with approved logo)

Certified compostable plastic bag logo Certified compostable plastic bag logo

How can I get an extra green bin?

Green bins are available, while supplies last, at 

  • Cambridge (201 Savage Drive), Monday to Friday 8:30 a.m. to 4:00 p.m. and
  • Waterloo (925 Erb Street West, Gate 1), Monday to Friday 8:30 a.m. to 4:30 p.m.  
  • Sorry, the offices are not open on Saturday.

Do not put these items in your green bin

  • Butcher paper
  • Cigarette butts
  • Cleaning wipes
  • Clothing or textiles
  • Corks
  • Diapers
  • Dirt
  • Dryer lint
  • Dryer sheets
  • Gum
  • Hazardous materials or liquids
  • Large quantities of liquids
  • Paint
  • Paper coffee cups
  • Plastic grocery, shopping and garbage bags (non-certified compostable)
  • Plastic wrap
  • Sanitary or hygiene products
  • Sponges
  • Vacuum sweepings
  • Wax (candle, cheese wax from wrapping, wax paper)
  • Yard waste

Not sure what goes where?

Ask the Waste Whiz or get the My Waste app.

Bulky items and appliances (including carpet and furniture)

What counts as a bulky item or an appliance?

  • Any bulky item that does not fit into standard garbage bags or cans
  • Fridge
  • Washer or dryer
  • Dishwasher
  • Lamp
  • Vacuum cleaner
  • Microwave
  • Furniture (couches, chairs, tables)
  • Carpet (tie and bundle, no more than 90 centimeters (3 feet) in length, each bundle is one item)
  • Scrap wood (tie and bundle, no more than 90 centimeters (3 feet) in length, each bundle is one item; no nails)
  • Artificial Christmas or holiday trees

Please note that construction, renovation and moving waste outside of these allowable items will not be collected and will need to be taken to the landfill or a transfer station.

When is collection?

Once every second week on the same collection day as garbage.

Limits

  • Single family homes and legal duplexes: 3 items per home
  • Buildings with 3 to 6 units: 10 items per building

Rules

  • Bulky items and appliances must be at the curb by 7 a.m. the morning of collection
  • Items must be accessible (not behind a snow bank, parked car, etc.)
  • Items must not be hazardous, sharp or dangerous, and cannot be construction materials
  • Any items over the limit will not be collected (garbage tags can't be used for bulky items)
  • Some items may require additional preparation for collection (see the Waste Whiz for more information)

Approved size and weight

  • Bulky items that do not fit in regular garbage bags or cans or are over 50 pounds (23 kg)
  • Construction and renovation waste will only be accepted if properly prepared and within item limits.  If you are having renovation work done (like new floors installed) ask your crew to take the waste with them when done.

Not sure what goes where?

Ask the Waste Whiz or get the My Waste app.

Where else can I dispose of my bulky items or appliances?

Additional items can be taken to the landfill or transfer stations.

Yard waste

What is yard waste?

  • Bundled branches (within the standard size and weight limits)
  • Leaves
  • Pine cones
  • Plants
  • Pruning from bushes and hedges
  • Sod edgings
  • Weeds
  • Other compostable yard waste

When is collection?

March to November, once every second week, on the opposite week of  garbage collection.

Limits

Unlimited bags, containers or properly prepared bundles, up to 23 kilograms (50 pounds) each.

Rules

  • Yard waste must be at the curb by 7 a.m. the morning of collection
  • Yard waste must be accessible (not piled together, behind a parked car, etc.)
  • Yard waste must meet size requirements and be in proper paper bags (no plastic bags) or containers with a big ribbon on the handle or a yard waste sticker
  • Yard waste left in other types of bins or boxes (e.g., blue box or green bin) or improperly lablelled will not be collected
  • Yard waste in plastic garbage or construction bags will not be accepted
  • Branches must be bundled and tied

Approved size and weight

  • Maximum bundle size: 90 centimeters (3 feet) in length
  • Maximum branch size: 90 centimeters (3 feet) in length and 8 centimeters (3 inches) in diameter
  • Maximum weight: 23 kilograms (50 pounds)

Bundle yard waste no longer than 90 cm long and 23 kgs weight

Put yard waste in paper bags, or a garbage can with yard waste sticker

What does not go out with yard waste?

  • Branches that exceed 3 feet (92 cm) in length and 3 inches (8 cm) in diameter
  • Unbundled branches
  • Animal or pet waste
  • Concrete
  • Kitchen waste
  • Nails
  • Pallets
  • Stones
  • Stumps
  • Treated lumber or wood products

Other options to reduce yard waste

  • Backyard composters (great for lawn trimmings and organic waste)
  • Grasscycling (mulch your grass and leave on your lawn when mowing to provide nutrients for a healthier lawn)

Not sure what goes where?

Ask the Waste Whiz or get the My Waste app.
 

Items we cannot collect

In accordance with waste collection by-law 17-007, we cannot collect certain items such as household hazardous waste. Please check the by-law for clarification or use the Waste Whiz to see what goes where for collection.

Missed collection or items left behind

If an item was left behind, check for a notice from us that may help identify the issue. Common reasons why items are left behind include:

  • Too heavy or not allowed due to health and safety or the collection by-law
  • Not prepared properly
  • Set out on the wrong week
  • Over the limit
  • Set out late - all items must be set out by 7 a.m.

The following items are prohibited or cannot be collected at any time:

  • Bio-medical waste
  • Car parts
  • Concrete, bricks, rocks, patio slabs
  • Construction, demolition or renovation materials 
  • Dead animals
  • Electronics (including TVs)
  • Flammable or combustible items (e.g., compressed gas cylinders, gasoline containers, fire extinguishers, sealed drums)
  • Glass and mirrors larger than 3 feet (92 cm)
  • Hot ashes
  • Household hazardous waste
  • Items in containers that do not meet standard size or weight requirements
  • Items that were not accessible (behind parked cars, behind snow banks, on top of snow banks, etc.)
  • Items that would regularly be collected but are not properly labelled, bundled or prepared, such as wood, branches, cardboard, etc.
  • Liquid waste
  • Manure
  • Oversize containers or bags that do not meet standard requirements
  • Overweight containers and bags that do not meet standard requirements of 50 pounds (23 kg) for all bags and containers (except bulky/appliance collection)
  • Pallets
  • Propane tanks
  • Railway ties
  • Sewage
  • Tires

If you have any questions about why your item was not collected, please call 519-575-4400.

 

Recycling and disposal options for other items

 Batteries

Batteries are household hazardous waste, and should be kept out of the landfill.

Find a free drop off site for your batteries through the Orange Drop program or Raw Materials Company Inc. or Call 2 Recycle. Type in your postal code to find a location near you..

Construction, renovation and moving waste

Construction and renovation waste (including carpet and drywall) that is outside of regular garbage limits, rules and sizes can be brought to the landfill and disposed of for a fee.

Electronic waste

Electronic waste is banned from curbside collection and the landfill.

Get information on where to recycle your household electronics or you can drop it off for a fee at the landfill site for proper waste diversion.

For businesses, see our recycling for business electronics page.

Household Hazardous Waste

Household hazardous waste must be kept out of curbside garbage and the landfill.  This includes:

  • Acids and alkalines
  • Anti-freeze
  • Batteries
  • Car batteries
  • Fluorescent lamps and energy efficient, compact light bulbs (CFLs)
  • Fuel (non-transferable)
  • Household chemicals (cleaners)
  • Lawn and garden chemicals
  • Medicine
  • Mercury thermostats
  • Motor oil
  • Paints and solvents
  • Propane tanks
  • Syringes
  • Waxes and polishes

Get information on where to recycle your household hazardous waste or you can drop it off for free at the transfer stations.

If you are a business with questions about hazardous waste, please visit our commercial services page.

Oil (cooking and motor)

You can take a maximum of 25 L of used motor oil per household every month to the bulk tanks at the transfer stations.  You can also bring household quantities of cooking oil to pour into the cooking oil tank for recycling. 

Please ensure you empty oil into the correct tank.  We do not accept 5 gallon pails of oil.  

You can also bring a maximum of 5 used oil filters to the transfer stations.

These services are for household quantities from residents, and are not for businesses.

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