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Frequently Asked Questions for Taxi Brokers

How do I become a Taxi-cab Broker? 

Any party interested in becoming a taxi-cab broker has to apply in writing, to the Regional Clerk.

There is no limit to number of Auxiliary Taxi-cab Brokers licenses which can be issued; however, the number of Metered Taxi-cab Brokers is limited to those who held a Taxi-cab Broker license under the old Metered Taxi-cab By-law.

Is there criteria which would make a party ineligible to apply for a Taxi-cab Broker license?

Yes, if the party applying to hold a Taxi-cab Broker license is the subject of any of the following, they will be ineligible to hold a license:

  • Been found guilty of any criminal offence, in the preceding 20 years, where a term of incarceration exceeded 10 years; or
  • Been found guilty of any criminal offence, in the preceding 10 years, where a term of incarceration was between 2  and 10 years; or
  • Been found guilty of any criminal offence, in the preceding 5 years, where a term of incarceration was less than 2 years.

What are my responsibilities as a Taxi-cab Broker?

Some of the responsibilities in the By-law for taxi-cab brokers are quite extensive and include the following

  • hold a valid Metered or Auxiliary Taxi-cab Broker license;
  • have a telephone number, email address or on-line enabled application that is solely for the use of the Taxi-cab Broker and customers who wish to make contact with the Taxi-cab Broker as well as a website where the Taxi-cab Broker posts its contact information, as applicable;
  • have a digital dispatch system and automated vehicle locator system that allows the Taxi-cab Broker to communicate with and locate a Taxi-cab that operates through the Taxi-cab Broker. 
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