Contact(s)

Taxi By-law: Part I - Taxi-Cab Broker License

Prohibition

2.    No person shall act as a Taxi-cab Broker without first having obtained a Taxi-cab Broker Licence from the Clerk in accordance with this By-law.

Licence Application

3.    Every person who applies for a Taxi-cab Broker Licence shall provide the Clerk, if applicable, with:

(1) the person's name and address;

(2) all current articles of incorporation for the person;

(3) all current documents showing the registered business name of the person;

(4) the full names and dates of birth for all officers and directors of the person;

(5) the full names of all persons who hold a Taxi-cab Owner / Vehicle Licence and   Taxi-cab Driver Licence who use or will use the person as their Taxi-cab Broker;

(6) proof of a comprehensive policy of public liability and property damage insurance, with all applicable coverage endorsements, in an amount of not less than $5,000,000 per occurrence;

(7) information on whether the person, or any officer or director of the person, has had a licence in regard to a taxi-cab broker suspended or revoked in the Region or any other municipality in Canada; and

(8) information on whether the person, or any officer or director of the person, has been convicted of an offence under any taxi-cab by-law of the Region or other municipality in Canada in regard to their role as a taxi-cab broker.

Licence Classes

4.    The Clerk shall issue a Taxi-cab Broker Licence to an applicant that has satisfied the requirements of this By-law based on the appropriate Taxi-cab Broker Licence class as set out in the following:

(1) The Clerk shall issue a Meter Taxi-cab Broker Licence to an applicant that will act as a Taxi-cab Broker for one or more Meter Taxi-cabs;

(2) The Clerk shall issue an Auxiliary Taxi-cab Broker Licence to an applicant that will not act as a Taxi-cab Broker for any Meter Taxi-cab.

General Licence Requirements

5.    Every Taxi-cab Broker licensed under this By-law shall:

(1) have a telephone number, email address or on-line enabled application that is    solely for the use of the Taxi-cab Broker and customers who wish to make contact with the Taxi-cab Broker as well as a website where the Taxi-cab Broker posts its contact information, as applicable;

(2) have a digital dispatch system and automated vehicle locator system that allows the Taxi-cab Broker to communicate with and locate a Taxi-cab that operates through the Taxi-cab Broker;

(3) maintain a written or electronic record for a period of six (6) months for each Taxi-cab Service that is dispatched by the Taxi-cab Broker;

(4) ensure that each person holding a Taxi-cab Owner / Vehicle Licence or Taxi-cab Driver Licence who operates through the Taxi-cab Broker is trained in regard to the proper operation of a Taxi-cab and the provisions of this By-law;

(5) ensure that each person holding a Taxi-cab Driver Licence who operates through the Taxi-cab Broker has completed driver and sensitivity training that includes the following topics: 

i)     the safe operation of a Motor Vehicle including safe operation during inclement weather;

ii)    the proper operation of Taxi-cab equipment and devices which includes a Taxi-cab Meter, top sign, dispatch system and credit card machine, as applicable;

iii)   the proper response to an emergency situation which includes a Passenger illness and Motor Vehicle accident;

iv)   providing Taxi-cab Services in a manner that respects the dignity and independence of persons with disabilities; and

v)    providing Taxi-cab Services in a manner that is free of discrimination and is in compliance with the Human Rights Code;

(6) ensure that each person holding a Taxi-cab Driver Licence who operates through the Taxi-cab Broker and will provide an Accessible Taxi-cab Service has completed the accessibility training as designated by the Clerk;

(7) take all reasonable steps to ensure that each person holding a Taxi-cab Owner / Vehicle Licence or Taxi-cab Driver Licence who operates through the Taxi-cab Broker complies with the requirements of this By-law;

(8) give priority to persons confined to Wheelchairs when dispatching Accessible Taxi-cabs;

(9) immediately report to the Clerk any known contravention of this By-law by a person holding a Taxi-cab Owner / Vehicle Licence who operates through the Taxi-cab Broker;

(10) immediately report to the Clerk any known:

i)     contravention of this By-law;

ii)    charge or conviction pursuant to the Criminal Code, Controlled Drugs and Substances Act or Highway Traffic Act; or

iii)   driver licence suspension;

by a person holding a Taxi-cab Driver Licence who operates through the Taxi-cab Broker;

(11) immediately report to the Clerk any known motor vehicle accident that is reportable pursuant to section 199 of the Highway Traffic Act, or any successor provision, or personal injury or cancellation of insurance involving a Taxi-cab that operates through the Taxi-cab Broker;

(12) immediately report to the Clerk if the Taxi-cab Broker has terminated any person who holds a Taxi-cab Owner / Vehicle Licence or Taxi-cab Driver Licence through the Taxi-cab Broker; and

(13) provide the Clerk, by January 15th of each year, commencing on January 15, 2018, with the following statistical information for the preceding calendar year in relation to Taxi-cab Services provided through the Taxi-cab Broker:

i)     the total number of Taxi-Cab Services provided and Passengers conveyed; and

ii)    the total number of Accessible Taxi-cab Services and non Accessible  Taxi-cab Services for each Accessible Taxi-cab, if applicable.

6.    Every Taxi-cab Broker licensed under this By-law that provides a Pre-Arranged Taxi-cab Service through an on-line enabled application, website or telephone shall maintain a written or electronic record for a period of six (6) months showing that the Passenger accepted the fare or rate to be charged prior to the commencement of the Pre-Arranged Taxi-cab Service.

Special Licence Requirements (Meter Taxi-cab Broker)

7.    (1) By January 1, 2017, every Meter Taxi-cab Broker licensed under this By-law shall have a number of Accessible Taxi-cabs that are operated through the Meter Taxi-cab Broker that is equivalent to or more than seven (7) percent of the total number of Meter Taxi-cab Owner / Vehicle Licence holders who operate through the Meter Taxi-cab Broker.

(2) For the purposes of calculating the number of required Accessible Taxi-cabs pursuant to subsection (1) of this section, any product with a decimal point shall be rounded to the nearest whole number.

 Licence Expiration

8.    (1)Every Taxi-cab Broker Licence shall expire at 4:30 p.m. on the 31st day of January of each year.

(2)Notwithstanding subsection (1) of this section, if January 31st falls on a Saturday or Sunday, then every Taxi-cab Broker Licence shall expire at 4:30 p.m. on the following Monday.

 

eSolutionsGroup