Region of Waterloo General Inquiries

Contact Information for General Inquiries
150 Frederick St., Kitchener, Ontario N2G 4J3

Phone: 519-575-4400
TTY: 519-575-4608

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Council Info

From the Jan. 20, 2016 Regional Council meeting:

Council Info is a summary of discussion and the major items presented at Council meetings. It is circulated immediately following each meeting. You are encouraged to quote from and copy this information. Please refer to the minutes for an official record of the meeting. Watch the Regional Council webcast

Region progresses toward new curbside collection with new waste contracts

In June 2015, Council approved new standardized curbside waste collection levels to begin March 2017. The new service levels are intended to improve residential waste diversion while reducing collection costs. Miller Waste Systems (in the cities) and Halton Recycling Ltd. (in the townships) were the successful bidders for the collection of garbage, organics, bulky and large metal items, recycling, yard waste and Christmas trees. Regional staff are currently developing a curbside collection plan that will include enhanced promotion and education, the implementation of a bag/container tag program and the required resources necessary to support the launch and oversight of new waste collection services. These changes are expected to save taxpayers from $2.2 to $2.5 million per year after the roll-out in 2017.    

Discounted transit passes to assist refugee resettlement

Regional Council approved discounted Grand River Transit (GRT) passes for children (aged 5 to 17) of all refugees arriving in Waterloo Region in 2016 for a period of six months. The GRT travel training program has been translated into Arabic and GRT staff will provide training to staff at various community centres so they can help our newest residents learn to use local transit. The passes will be reduced to $35/month.

New TravelWise agreements approved

Regional Council approved new one-year service agreements with organizations that are currently participating or interested in joining the TravelWise Transportation Management Association. TravelWise is a public-private partnership that provides tools and services for encouraging employees to use alternative modes of transportation to get to and from work instead of driving alone. Since its launch in 2012, TravelWise has grown from 13 partner employers to 27 member organizations that represent over 21,000 employees in Waterloo Region. Regional Council also approved a new one-year agreement with the not-for-profit Sustainable Waterloo Region to coordinate the delivery of support services to TravelWise members.

AODA 10th Anniversary Champion Award

The Accessibility for Ontarians with Disabilities Act (AODA) 10th Anniversary Champion Award was presented to Sue Morgan. This award recognizes outstanding individuals who demonstrate leadership, passion and commitment in the promotion and awareness of accessibility and inclusiveness in their community. Through her involvement with the Region of Waterloo, Sue has demonstrated tremendous leadership, passion and commitment. She has been a member of the Seniors' Advisory Committee, a member and chair of the Specialized Transit Service Advisory Committee, and a volunteer trainer with GRT, helping drivers provide optimal customer service to GRT customers with a disability.


The following tenders/contracts were approved by Council:

  • $14,376,668.16 to Miller Waste Systems Inc. for the collection of garbage, organics, bulky and large metal items, recycling, yard waste and Christmas trees in Kitchener, Waterloo and Cambridge, effective March 6, 2017 for a period of 84 months with an option of two one-year extensions.
  • $4,168,308.04 to Halton Recycling Ltd. for the for the collection of garbage, organics bulky and large metal items, recycling, yard waste and Christmas trees in the townships of North Dumfries, Wellesley, Wilmot and Woolwich effective March 6, 2017 for a period of 84 months plus the option of two one-year extensions.
  • $1,440,000 to Wellington Alliance Joint Venture for the Waterloo Landfill Site Pumping Station 1 replacement.
  • $650,285 to MMM Group Limited for the East Side Lands (Stage 2) Master Environmental Servicing and Community Plan.
  • $418,095 to Demers Ambulance Inc. for the provision of three (3) Type III ambulances.
  • $339,942 to M.J.K. Construction Inc. for the workshop overhead door replacement at the Waterloo Landfill.
  • $195,000 to KDN Contracting for one year for the application of pavement markings in Kitchener, Waterloo and Cambridge.

Next Meeting:

Wednesday, February 10, 2016
7 p.m.

For further information, contact: 

Bryan Stortz, Director, Corporate Communications, 519-575-4408
Regional Clerk's Office, 519-575-4420