Performance Measurement

The Region is an active member of the Ontario Municipal CAO's Benchmarking Initiative (OMBI).  OMBI is a partnership project that promotes service excellence in municipal government by acting as a catalyst for the sharing of performance statistics and adoption of better business practices.  The Region also participates in the Provincially mandated, Municipal Performance Measurement Program (MPMP).  These service measures cover a select set of services including Police, Roads, Water, Wastewater, Solid Waste and Libraries.

 

 Year OMBI MPMP
 2012 Performance Benchmarking Report Summary
 2011 Performance Benchmarking Report Summary

 2010

 Performance Benchmarking Report

 Summary

 2009 Performance Benchmarking Report Summary
 2008 Performance Benchmarking Report Summary
 2007 Performance Benchmarking Report Summary
 2006 Performance Benchmarking Report Summary
 2005 Performance Benchmarking Report Summary

  

Performance Measurement at the Region of Waterloo

Contact(s)

Region of Waterloo General Inquiries

Contact Information for General Inquiries
150 Frederick St., Kitchener, Ontario N2G 4J3

Phone: 519-575-4400
TTY: 519-575-4608

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Email the Region of Waterloo General Inquiries
Link to Region of Waterloo Home Page

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