Region of Waterloo Clerk
150 Frederick Street 2nd Floor,
Kitchener, ON N2G 4J3

Phone: 519-575-4420
TTY: 519-575-4608
Fax: 519-575-4481

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By-law Enforcement

Taxi by-law review

The Region of Waterloo has regulated taxis and other taxi type services since 1974. The intent of regulating the industry is to ensure public safety and consumer protection.

Since August of 2015, the Region has been reviewing it's by-law and is now the final stages. In April and June of 2016 direction was provided by the Licensing and Hearings Committee and Regional Council on a number of issues including;

  • number of licences to be issued
  • how and when regulated fares should be charged
  • accesible service
  • driver and vehicle requirements
  • insurance requirements
  • in-vehicle cameras/GPS
  • licensing fees

To address final issues and concerns, the Region will hold a Licensing and Hearings (L&H) Committee meeting on Wednesday, August 17, 2016 at 6:00 p.m. in  the Regional Council Chambers, 2nd Floor, 150 Frederick Street, Kitchener to discuss report PDL-CAS-16-13, Finalization of Outstanding Issues and New By-law, as well as a revised copy of the proposed by-law. A copy of the report will be available on Friday, August 12, 2016 after 4:30 p.m. If the L&H Committee approves the by-law as presented, it will then be brought forward to Regional Council on Wednesday, August 17, 2016 at 7:00 p.m. in the Regional Council Chambers, 2nd Floor, 150 Frederick Street, Kitchener, for final approval. 

Anyone wishing to register as a delegation can contact the Regional Clerk's Office at 519-575-4400 or before 4:30 p.m. on Monday, August 14, 2016. 

To receive updates on the Taxi by-law review progress subscribe to our mailing list. Simply enter your contact information and select "Taxi By-law Review" from the available subscriptions list. 

Additional Items of Interest


 Report PDL-CAS-16-13, Finalization of Outstanding Issues  and New By-law

 August 17, 2016

 Report PDL-CAS-15-09, Taxi By-law Review - Detailed  Regulations

 Minutes of the Meeting

 June 8, 2016

 Accessibility Service in the Region of Waterloo

 April 20, 2016

 Region of Waterloo Current Taxi-Cab Regulatory Regime,  Taxi  By-law Review

 Minutes of the Meeting

 April 20, 2016

 Data Analysis Report: Phase 2 Consultation

 April 20, 2016

 Report PDL-CAS-16-08, Taxi By-law Review: Phase II Key  Policy Questions 

 April 20, 2016

 Taxi By-law Review Phase II Discussion Guide

 Spring/Summer  2016

 Report PDL-CAS-16-05, Comprehensive Taxi By-law Review,  Phase 2

 March 2, 2016

 Report PDL-CAS-15-12/PDL-LEG-15-82, Taxi By-law  Review  Update

 December 8,  2015

 The Competition Bureau White Paper on the Taxi  Industry 

 November 26,  2015

 Data Analysis Report: Phase 1 Consultation 

 November 10,  2015

 Report PDL-CAS-15-08, Taxi By-law Review

 August 11, 2015

 Draft Taxi By-law

 As of July 1,  2015

For further information, please contact:

Taxi By-law Review
c/o The Regional Clerk's Office
Region of Waterloo
150 Frederick Street, 2nd Floor, Kitchener, ON N2G 4J3
P: 519-575-4400 |F: 519-575-4042 |TTY: 519-575-4608