Corporate Resources Department 

The Corporate Resources Department provides services directly to the public in the areas of Provincial Offences Court, licensing and regulatory services, citizen services, public access to information, website development and corporate archives. Corporate Resources is made up of four divisions and an administrative section.

The divisions are:

  • Council and Administrative Services (including the Provincial Offences Court) The Council and Administrative Services Division provides support to the Corporation, Council, Provincial Offences Court and the citizens of the Region. This support is provided in accordance with the various pieces of legislation including the Municipal Act, Municipal Election Act, Municipal Freedom of Information and Protection of Privacy Act and Ontario Provincial Offences Act (POA).
  •  Facilities Management and Fleet Services - The Facilities Management and Fleet Services division provides planning, maintenance and construction services to over 787 owned or leased Regional buildings and maintenance for most Regional vehicles including police services.
  • Information Technology Services (ITS) - The ITS Division provides corporate leadership in the areas of technology and communications. The services provided include strategic planning, development of IT policies and standards, business systems analysis, project management, security, infrastructure management, GIS, application design, development and integration and technical support and maintenance.
  • Legal Services - Legal Services is responsible for providing corporate counsel and legal services to Council, its Committees and all Regional Departments and Divisions including the Waterloo Regional Police Services Board.  Legal Services also provides services to related agencies like Region of Waterloo Community Housing Inc., the Region of Waterloo Arts Fund and the Waterloo Regional Heritage Foundation.


The Department also provides internal support services to our Regional partners such as:  Council support; information and document management and publishing and printing services.


Region of Waterloo General Inquiries

Contact Information for General Inquiries
150 Frederick St., Kitchener, Ontario N2G 4J3

Phone: 519-575-4400
TTY: 519-575-4608

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