Region of Waterloo General Inquiries

Contact Information for General Inquiries
150 Frederick St., Kitchener, Ontario N2G 4J3

Phone: 519-575-4400
TTY: 519-575-4608

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Link to Region of Waterloo Home Page

Strategic Planning

What is a Strategic Plan?

The Strategic Plan is the foundation that supports all other plans, policies and projects.  It provides focus to guide actions and future decisions.  It is a long-term planning document that directs the Region's priority setting.

A Strategic Plan for the Region of Waterloo

Much has changed in the world and much has been achieved by the Region of Waterloo since the 2007-2010 Strategic Plan.  To remain focused and relevant, the Region developed and created a new Strategic Plan for the council term of 2011-2014.

Strategic Plan progress

See our progress for yourself!  

Over the last two years, significant progress has been made on the strategic objectives and actions set out in the 2011-2014 Strategic Plan.

Visit to learn about specific actions the Region is taking to make Waterloo Region an inclusive, thriving and sustainable community. 

An important element of our strategic planning process
will be to measure the progress on our strategic
objectives and actions. Regular reporting on the
strategic planning process will demonstrate to Council,
the public and staff how the strategic objectives are
being achieved across the organization.
Annual reports will be developed and distributed to the community to
ensure citizens and community partners are aware of
the progress.  The next update is scheduled to be released in March 2017.  

Finally, the Region's Strategic Plan is an ongoing
process. Over the next several years it will be
important to be conscious of new challenges and
emerging issues. The Region will need to be flexible
in order to respond to these changing directions and
demands. Accordingly, the Plan will be reviewed in
February 2017 to provide the opportunity to refine any of
the objectives and/or add or delete priority actions
in order to respond to any significant changes in