Adaptive vehicles join shared e-bike/e-scooter program

Waterloo Region – Neuron Mobility has added upright tricycles and handcycle tricycles to the shared e-bike/e-scooter program. The adaptive vehicles, now available for booking on Neuron’s website, are designed to meet a range of needs for individuals living with disabilities.

Neuron will be offering the service free of charge to celebrate the launch of the program. This is one of the first initiatives of its kind run by a private shared micromobility operator in Canada.

Residents can book the four upright tricycles and two handcycle tricycles 24-hours ahead. Neuron will deliver and pick up vehicles throughout the tri-cities. Drop-off/pick-up locations do not need to be the same. Vehicles are owned and maintained by Neuron.

The Region of Waterloo and Cities of Cambridge, Kitchener and Waterloo renewed their agreement with Neuron Mobility for 2025, with shared e-scooters and e-bikes having returned in April.

Last year was the second year of the shared program and close to 173,700 rides were taken, totalling over 288,000 kilometers travelled. Ridership resulted in up to 9.9 tonnes in carbon dioxide savings, and up to 22 tonnes in total since 2023, furthering the region’s Strategic Plan priority of climate aligned growth.

For more information about the adaptive vehicle program, visit rideneuron.com/adaptive.

Quotes:

"Providing a fleet of adaptive vehicles puts our commitment to improving access to active and sustainable transportation into action. This program shows our dedication to fostering a more inclusive society where diversity is valued and everyone has the opportunity to participate." - Karen Redman, Regional Chair, Region of Waterloo

“We are excited to expand our agreement with Neuron to bring more accessible transportation to the community. These new vehicles will enable more people to access our trails, parks, and neighbourhoods. It’s a great next step for our e-bike/e-scooter program, connecting residents with our active transportation infrastructure to get around our community in a comfortable, safe, and fun way.” - Berry Vrbanovic, Mayor, City of Kitchener

“Introducing the upright tricycles and handcycles means that even more residents can ride! This is a huge step forward in making cycling truly accessible in Waterloo Region. Moving through our community should be easy, empowering, and open to as many people as possible.” - Dorothy McCabe, Mayor, City of Waterloo

“We’re proud to support Neuron Mobility as they expand access to shared mobility and introduce accessible fleet options in this shared micromobility program. The addition of adaptive vehicles expands access, strengthens regional connectivity, and offers more active transportation choices for residents travelling within and beyond our city.” - Leah Walter, Director of Engineering and Transportation, City of Cambridge

“We are thrilled to launch the new adaptive vehicle program in the Region of Waterloo. This will be the first program of its kind offered by a shared micromobility provider in Canada and is part of a long list of innovations by Neuron to make our service more accessible to as many people as possible. As of today, riders will be able to access our online booking system at www.rideneuron.com/adaptive.” - Isaac Ransom, Head of Corporate Affairs, Canada Neuron 

-30-