Reducing the burden on waste collection crews

Posted on Monday March 23, 2020

Waterloo Region – The Region of Waterloo is working with our waste collection crews to help them continue to provide curbside collection services, while being mindful of their limited resources and personal health. To help reduce the burden of work for these essential frontline teams, the Region of Waterloo is taking additional steps, effective Monday, March 30:


  • Yard waste collection will not start, and will be postponed until further notice.
  • Bulky and large item collection (any garbage that does not fit into a regular garbage bag or can) will be cancelled beginning March 30 until further notice.
  • The every-second-week garbage bag/can limit will be temporarily extended from four to six bags beginning March 30 until further notice. This is to assist residents unable to drop off diapers at the transfer station, and to allow anyone who is sick to put recyclables that have touched their face in the garbage. Small apartments will have their limit increased from 10 to 12 bags.


Although it may be tempting to begin spring cleaning in and around the house, we ask residents to please consider the health and wellbeing of crews and their limited resources. Even with extended garbage limits available, we ask residents to please continue to limit the number of bags of waste they put out as much as possible. Yard waste and bulky items will not be collected at the curb. Regular green bin and blue box collection continues as normal. We all can do our part to support and show our appreciation for curbside crews as they continue this essential service. 


A list of private transfer stations currently accepting residential and/or business waste is available on the Region’s Waste Collection Issues page

Reporting of curbside waste collection issues is best done through the Region’s online complaint form (visit and click on Report a Collection Issue).


Visit Ontario’s website to learn more about how the province continues to protect Ontarians from COVID-19  

For local information visit 


Media contact:

Cari Rastas Howard, Supervisor, Communications & Programs,
Region of Waterloo Waste Management 


General inquiries:




Contact Us