Regional service changes for the holidays

Regional Administrative Offices (Waterloo, Kitchener, Cambridge, and airport administrative offices) will be closed Wednesday, December 25, Thursday, December 26 and Wednesday, January 1.  

Welcome Spaces will be closed December 25, 26 and January 1.  

Home child care is operating as specified by your provider. Offices will be closed December 25, 26 and January 1. For urgent issues, call 519-575-4400 and ask for Home Child Care. 

Warming spaces at 150 Main (Cambridge) and 150 Frederick (Kitchener) will be open seven days a week from 9 a.m. to 5 p.m., including Saturday, Sundays, and holidays. 
 
Grand River Transit will operate winter holiday service December 23 to January 5. Check the GRT website for full details.

GRT Customer Service Centres at 105 King St. E., and Ainslie Street Terminal, are closing early on December 24. All Customer Service Centres are closed December 25, December 26 and January 1.

MobilityPLUS service will operate. For customers with subscription trips, those trips will be automatically cancelled. MobilityPLUS customers can rebook those trips seven days in advance by calling 519-744-2241. 

Curbside waste: There will be no curbside waste collection on December 25 and January 1. During these two weeks, some collection days move by one day: 

• Wednesday collected on Thursday 
• Thursday collected on Friday 
• Friday collected on Saturday 

For two weeks after Christmas Day, we collect natural Christmas trees (which we chip into mulch).  

Cambridge and Waterloo transfer stations will be closed for residential access on December 25, 26 and January 1. 

Region of Waterloo Library holiday hours:

• December 24: Regularly open branches will be open from 10 a.m. to 2 p.m. 
• December 25-26: All branches closed. 
• December 31: Regularly open branches will be open from 10 a.m. to 2 p.m. 
• January 1: All branches closed. 

Seniors’ Services administration will be closed December 25, 26 and January 1. 

Sunnyside Wellness Centre will be closed December 25, 26 and January 1. 

Community Alzheimer Day and Dinner programs and Young Onset Dementia Association will be closed from December 24 to January 1. 

Seniors’ Services Overnight Stay Program will be closed from December 24 to January 1.  

Schneider Haus will be closed December 24 to 26, December 31 and January 1. 

Ken Seiling Waterloo Region Museum will be closed December 24 to 26, December 31 and January 1. 

McDougall Cottage Historic Site is closed for the season and will re-open on Family Day. 

Public Health Clinics will be closed December 25, 26 and January 1. 

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