Regional service changes for the Civic Holiday

Posted on Wednesday July 31, 2024

Waterloo Region –Here is the list of Region of Waterloo service changes for the Civic Holiday on Monday, August 5.

What’s open and/or operating on a different schedule:

  • Regional of Waterloo Customer Service line open 24/7 at 519-575-4400
  • Grand River Transit (GRT) will operate on a holiday service schedule. Holiday service is noted on all route schedules.
  • MobilityPLUS service will operate. For customers with subscription trips, those trips will be automatically cancelled. MobilityPLUS customers can rebook their trip seven days in advance by calling 519-744-2241.
  • GRT customer service locations and hours of operation:
    • Call 519-585-7555 | 24/7
    • 35 Ainslie St. S., Cambridge | 9:30 a.m. – 5 p.m.
      • Note: Customer service will be closed from 1:30 p.m. to 2:30 p.m.
    • 105 King St. E., Kitchener | 9:30 a.m. – 5 p.m.
    • 250 Strasburg Rd., Kitchener | closed

What’s closed:

  • Cambridge and Waterloo waste sites will be closed for residential drop-off
  • All Regional administrative offices (99 Regina in Waterloo, 150 Frederick in Kitchener, 150 Main in Cambridge, Airport Administrative offices)
  • Region of Waterloo libraries
  • Welcome Spaces (99 Regina, 150 Main, and 20 Weber Street)

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