Aftermath of postal disruption impacts Ontario Works cheque delivery

Waterloo Region – The Region of Waterloo is working with Ontario Works recipients to mitigate any issues caused by a delay in the delivery of their December cheques.

The Region mailed cheques out on Monday, November 26 as the postal disruption came to an end. However, as of Friday, November 30, about 400 recipients had not yet received their benefits in the mail. To help clients avoid any hardship cause by this, the Region is taking the following steps:

• Replacing missing cheques if necessary
• Confirming for landlords that a payment was delayed due to issues caused by the postal disruption

Some recipients reported receiving cheques in the mail today. However, anyone who is expecting a cheque and has not yet received it should contact their caseworker so that he or she can provide assistance.

For more information, please contact:

Sherry Morley
Communications Coordinator
Community Services, Region of Waterloo
519-883-2377
smorley@regionofwaterloo.ca

-30-