Coronavirus Resources for Health Professionals

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Report a suspect, probable or confirmed case of COVID-19

This form can be used by the following high-risk congregate settings to report suspected, probable or confirmed cases of COVID-19:

  • Hospitals
  • Long-term care homes
  • Retirement Homes
  • Congregate Settings
  • Emergency Shelters

Health professionals in the workplace

Assessment and testing centres

Employees of local hospitals, long-term care facilities, retirement or group homes, and first responders can inquire about testing through their employers.

All health care workers in the community can self-refer for testing to any of the assessment and testing centres.

Safe Voluntary Isolation Site

Region of Waterloo Public Health offers a Safe Voluntary Isolation Site to support individuals who are unable to isolate safely at home. For more information on eligibility and how to apply, visit our Safe Voluntary Isolation Site webpage.

Mental health resources for health professionals


Health sector

Community supports

Geriatric care

Mental health

Palliative care

Paediatric care

Pregnancy/Childbirth/Newborn 


COVID-19 vaccines

Adverse events after immunization (AEFI)

  • If your patient/client experiences an adverse event after immunization:
  • If you experience an adverse event after immunization:
    • Please contact your health care provider. Do not self-report your own adverse event. Your health care provider will complete the required form and submit it to Region of Waterloo Public Health.

Vaccine information


Long-term care and retirement homes

Refer to the Ministry of Health's Guidance for the Health Sector for more information.

Questions? Contact Public Health by email or call 519-575-4400 ext 5506.

Facility status 

Learn about rules for visitors and/or resident outings/absences and review the current status or alert for facilities. 

The Fall Forum 2020 videos for Long-term Care and Retirement Homes are now available on our YouTube channel. We are organizing our Fall Forum 2021 and will upload the videos once ready for viewing.

Outbreak preparedness

Printable resources for respiratory outbreak preparedness

Quick links


Group homes and co-living settings

Refer to the Ministry of Health’s COVID-19 Guidance for MCCSS-funded and Licensed Congregate Living Settings for more information.

All staff, volunteers and returning residents should be actively screened on intake and use the self-assessment tool. Those who fail screening are not permitted to enter.

Questions? Contact Public Health by email or call 519-575-4400 ext 5111.

Facility status 

Review the Guidance on Enhanced Measures in Congregate Care Settings about rules for visitors and/or resident outings/absences in congregate care settings. 

The Fall Forum 2020 videos for Congregate Settings are now available on our YouTube channel. We are organizing our Fall Forum 2021 and will upload the videos once ready for viewing.

Outbreak preparedness 

Printable resources for respiratory outbreak preparedness

Quick links


Telehealth Information


General health information

For speciality specific guidance please refer to your appropriate College, Society, Association, etc.

Print resources

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