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Coronavirus resources for health professionals

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Home/.../COVID-19 INFORMATION CENTRE/Region of Waterloo Public Health COVID-19 section/Coronavirus resources for health professionals

Novel Coronavirus

On this page

  • Health professionals in the workplace
  • Health sector
  • COVID-19 vaccine
  • Long-term care and retirement homes
  • Group homes and co-living settings
  • Telehealth information
  • General health information

Health professionals in the workplace

  • Case definition - Novel Coronavirus (COVID-19) (Ministry of Health)
  • Coronavirus disease (COVID-19): For health professionals (PHAC)
  • Coronavirus disease (COVID-19) testing (Public Health Ontario)
  • COVID-19 health care resources (Public Health Ontario)
    • COVID-19: Universal mask use in health care 
    • How to self-isolate while working 
    • Infection prevention and control fundamentals 
    • Recommended steps: Taking off personal protective equipment (PPE)
    • IPAC recommendations for use of PPE for care of individuals with confirmed or suspect COVID-19
  • COVID-19 public resources (Public Health Ontario)
    • How to self-isolate
    • How to self-monitor 
  • Guidance for the Health Sector (Ministry of Health)
  • How you can help during the pandemic (Family and Children's Services of the Waterloo Region)
  • Memo: Managing Health Worker Illness and Return to Work COVID-19 (Ministry of Health)

Assessment and testing centres

  • COVID-19 referral form
  • COVID-19 Tested! Now what?

Employees of local hospitals, long-term care facilities, retirement or group homes, and first responders can inquire about testing through their employers.

All health care workers in the community can self-refer for testing to any of the assessment and testing centres.

Mental health resources for health professionals

  • Crisis training for essential workers (Mental Health Commission of Canada)
    • Caring for yourself
    • Caring for your team
    • Caring for others
  • ECHO Coping with COVID (Centre for Addiction and Mental Health & University of Toronto)
  • Here 24/7 (Addictions, Mental Health & Crisis Services Waterloo - Wellington)
  • Here4Healthcare (Canadian Mental Health Association Waterloo Wellington)
  • Mental health and COVID-19 (Centre for Addiction and Mental Health)
  • Ontario COVID-19 Mental Health Network

Health sector

Community supports

  • Region of Waterloo's COVID-19 Community Supports

Geriatric care

  • Government of Canada's Resources for Seniors and their Caregivers

Mental health

  • Ministry of Health's Resources for Ontarians Experiencing Mental Health and Addiction Issues During the Pandemic

  • Mental Health Commission of Canada's COVID-19 Resources

Palliative care

  • Ontario Palliative Care Network's COVID-19 Resources

Paediatric care

  • CPS's Caring for Kids COVID-19 Resources
  • Ministry of Health's Talking to Children About the Pandemic
  • Sick Kid's About Kids Health COVID-19 Learning Hub

Pregnancy/Childbirth/Newborn 

  • Government of Canada's Advice for Mothers during COVID-19
  • SOGC's COVID-19 Resources

COVID-19 vaccines

  • Waterloo Region health care providers are required to report an adverse event following an immunization. Report adverse events using the Adverse Event Following Immunization Form and fax it to Region of Waterloo Public Health at 519-883-2248. The AEFI reporting form has been updated to include adverse events of special interest for COVID-19 vaccine.
  • Fact Sheet - Adverse Event Following Immunization Reporting For Health Care Providers In Ontario (Public Health Ontario)
  • COVID-19 Vaccine-Relevant Information and Planning Resources (Ontario Ministry of Health)
  • Recommendations on the use of COVID-19 vaccines (National Advisory Committee on Immunization)
  • Refer to our COVID-19 vaccine page and COVID-19 vaccine FAQs for more information.

Long-term care and retirement homes

Refer to the Ministry of Health's Guidance for the Health Sector for more information.

Questions? Contact Public Health by email or call 519-575-4400 ext 5506.

Facility status 

Learn about rules for visitors and/or resident outings/absences and review the current status or alert for facilities. 

  • Long-term care homes in areas with visitor restrictions
  • Elevated alert areas: retirement homes

The Fall Forum 2020 videos for Long-term Care and Retirement Homes are now available on our YouTube channel.

Outbreak preparedness

Printable resources for respiratory outbreak preparedness

  • Respiratory Outbreak Management Plan
    • Resident Illness Line Listing
    • Staff Illness Line Listing
  • Physician letter for Outbreak Preparedness

Quick links

  • COVID-19 guidance: long-term care homes
  • COVID-19 outbreak guidance for long-term care homes
  • Guidance for mask use in long-term care homes and retirement homes
  • Long-term care homes COVID-19 screening checklist
  • De-escalation of COVID-19 outbreak control measures in long-term care and retirement homes

Group homes and co-living settings

Refer to the Ministry of Health’s COVID-19 Guidance: Congregate Living for Vulnerable Populations for more information.

All staff, volunteers and returning residents should be actively screened on intake and use the self-assessment tool. Those who fail screening are not permitted to enter.

Questions? Contact Public Health by email or call 519-575-4400 ext 5111.

Facility status 

Review the Guidance on Enhanced Measures in Congregate Care Settings about rules for visitors and/or resident outings/absences in congregate care settings. 

The Fall Forum 2020 videos for Congregate Settings are now available on our YouTube channel.

Outbreak preparedness 

Printable resources for respiratory outbreak preparedness

  • Respiratory Outbreak Management Plan
    • Resident Illness Line Listing
    • Staff Illness Line Listing
  • Physician letter for Outbreak Preparedness

Quick links

  • COVID-19 Resources for Congregate Living Settings (Public Health Ontario)
  • Congregate Living Settings Resources Toolkit (Public Health Ontario)
  • Visitor Guidelines: Re-opening Congregate Living Settings (Ministry of Children, Community and Social Services)

Telehealth Information

  • Telemedicine: The Essentials
  • Telemedicine: The Basics

General health information

  • Ministry of Health
  • Public Health Agency of Canada
  • Region of Waterloo Public Health

For speciality specific guidance please refer to your appropriate College, Society, Association, etc.

Print resources

  • COVID-19 Public Resources
  • COVID-19 Translated Resources
  • Help stop the spread of germs!
  • Physical distancing
  • Practice physical distancing
  • What is physical distancing
  • IPAC recommendations for use of PPE for care of individuals with confirmed or suspect COVID-19
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