Coronavirus Resources for Tenants and Landlords

Resources for tenants

All residents are advised to stay at home unless absolutely necessary for essential reasons and practice physical distancing to reduce their exposure to other people.

In multi-unit residential buildings such as condos or apartment buildings, tenants should limit the number of people in shared areas in order to maintain physical distancing guidelines in communal areas such as, hallways, elevators, mail areas, laundry rooms and other common areas such as entryways. Tenants should take measures to help stop the spread of germs

Physical distancing in elevators:

  • Limit the number of riders per elevator
    • Only ride the elevator with other tenants if you can stand 2 meters apart
    • Wait for an empty elevator
    • Take the stairs (if possible) 

Physical distancing in laundry rooms:

Tenants in self-isolation should only leave their unit to seek medical attention. If you need to leave your unit, avoid communal areas as much as possible. You may use a private balcony while in self-isolation.

Region of Waterloo Public Health offers a Safe Voluntary Isolation Site to support individuals who are unable to isolate safely at home. For more information on eligibility and how to apply, visit our Safe Voluntary Isolation Site webpage.

Resources for landlords

To prevent the spread of COVID-19, continue to clean common spaces using regular cleaning and disinfecting regimes. 

In addition to regular cleaning and disinfecting regimes landlords and property managers can take the following steps to help limit the spread of COVID-19 in your building:

Follow the provincial recommendations for cleaning and disinfection for public settings.

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