Pre-registration is only for eligible groups. The fastest way to receive an appointment is to provide an email or text (mobile phone number) when you pre-register. It may take 4-6 weeks to be contacted for an appointment.
Eligible priority groups
If you are a member of any of the following priority groups, you can pre-register for a COVID-19 vaccination appointment.
Phase 1 groups eligible to pre-register:
- Adult recipients of chronic home care
- Adults 80 years of age and older, born in 1941 or earlier
- Health care workers (All categories)
- Indigenous adults (Includes individuals and Elders regardless of status or Indigenous identity and any adults 18 years of age and older, living in their immediate household.)
- Long-term care and retirement homes staff
- Long-term care and retirement homes essential caregivers
- Seniors group settings staff and residents
- Seniors group setting essential caregivers
Phase 2 groups eligible to pre-register:
- Adults 70-79 years of age, born in 1951 or earlier
- Adults 60-69 years of age, born in 1961 or earlier
- Adults 50+ who live in the following high-priority neighbourhoods in Waterloo Region:
- Vanier/Rockway
- Country Hills
- Alpine/Laurentian
- Victoria Hills/Cherry Hill
- Shades Mills
View interactive map of high-priority neighbourhoods in Waterloo Region.
- Adults (18+) with highest-risk and high-risk health conditions
- Individuals 16-17 years of age living in congregate care or developmental service settings or with highest and high-risk health conditions are welcome to book at any clinic offering Pfizer vaccine:
- Cambridge Pinebush, Cambridge
- First Nations, Métis and Inuit clinics located at Anishnabeg Outreach, Kitchener or Region of Waterloo Headquarters, Kitchener
- Health Sciences Campus, Kitchener
- The Boardwalk, Waterloo
Individuals aged of 12-15 years of age living in congregate care or developmental service settings or with highest and high-risk health conditions (listed below), may be considered for vaccination, in collaboration with their treating health care provider. These health care providers should email the vaccination team once informed consent is received, to arrange vaccination at the Kitchener Health Sciences Clinic. Please do not pre-register, you must work through your health care provider.
- Highest-risk health conditions:
- Organ transplant recipients
- Hematopoietic stem cell transplant recipients
- People with neurological diseases in which respiratory function may be compromised (e.g. motor neuron disease, myasthenia gravis, multiple sclerosis)
- Haematological malignancy diagnosed less than one year ago
- Kidney disease (eGFR less than 30)
- High-risk health conditions:
- Obesity (Body Mass Index >40)
- Other treatments causing immunosuppression (e.g. chemotherapy, immunity-weakening medications)
- Intellectual or developmental disabilities (e.g. Down Syndrome, autism spectrum disorder, fetal alcohol spectrum disorder, cerebral palsy)
- One essential caregiver for an adult or child with a highest-risk or high-risk health condition who requires support for daily living
- Faith Leaders who are in close contact with persons and families in the following circumstances:
- End-of-life care
- Care of the deceased, funerals, bathing, or other ceremony with direct contact with deceased persons
- Home visits to unwell persons
- Pastoral care in hospitals, long-term care, retirement homes, or other vulnerable settings
- Residents and frontline staff in the following high-risk settings (many of the following groups will be booked directly into mobile clinics):
- Supportive housing
- Developmental services, including supported independent living
- Emergency homeless shelters
- Other homeless populations not in shelters
- Mental health and addictions congregate settings, including supportive housing
- Homes for special care
- Employer-provided housing for farm workers, including temporary foreign workers
- Adult correctional facilities
- Violence Against Women shelters
- Anti-Human Trafficking residences
- Children’s residential facilities, including group homes and foster homes
- Indigenous healing and wellness
- Youth justice facilities
- Bail beds
- One essential caregiver for residents in the following high-risk congregate settings:
- Developmental services, including supported independent living
- Mental health and addictions congregate settings, including supportive housing
- Homes for special care
- Children’s residential facilities, including group homes and foster homes
- Indigenous healing and wellness
We will provide updates as pre-registration expands to more Phase 2 groups.
Video: How to complete the pre-registration form
What you will need
- Contact information including address
- Email address or mobile number that can receive text are preferred
Note: If you do not have your own, please consider asking someone you trust, to complete the pre-registration form on your behalf. - Landline clients may take 4-6 weeks to contact
- Priority group
Why pre-register
Pre-registration allows us to invite eligible people to book appointments quickly and easily. The information you provide will be used at a later date to contact you and reserve your vaccination appointment. Pre-registering is the fastest way to get a COVID-19 vaccine appointment booked. We strongly recommend pre-registration for people in all eligible priority groups.
Our call volumes are high, so online pre-registration is encouraged. Please call only if you are in an eligible priority group and need help to complete the form. Talk to a real person 24/7 in over 200 languages: 519-575-4400. Deaf and hard of hearing (TTY): 519-575-4608.
If you need assistance, please watch the video about how to fill out the pre-registration form or ask someone you trust to help you.
Pre-registration is only available to eligible priority groups. Please do not register if you are not part of these groups. Eligibility will be confirmed before any appointment is booked.
Due to limited supply, COVID-19 vaccination appointments are not available for the general public. No walk-ins will be accepted at clinic locations.
Pharmacies offering vaccines
The Province of Ontario is working with the pharmacy sector to offer vaccinations at select pharmacy locations in Waterloo Region. You must have an appointment to get vaccinated at a participating pharmacy. Contact a participating pharmacy near you to book an appointment.
Mobile clinic for homebound residents
Our goal is to ensure accessibility to vaccines for all residents. Visit our Vaccine Clinics page for a listing of clinic locations. If able, eligible residents can book an appointment at any location to be vaccinated.
If you do not leave your home for personal, medical or social reasons, our mobile team can come to you. You do not need to pre-register. We ask homebound residents to email us with the following information:
- First Name
- Last Name
- Home address
- Phone number
- Caregiver name
Visit our COVID-19 Vaccine page regularly for the latest information on the vaccine rollout.
What happens next
- Pre-registration does not mean you will be contacted to book an appointment immediately. When vaccine is available for your priority group, you will be contacted through the method you selected (email, text or telephone). Please check your JUNK/SPAM folder in your email regularly. We work through pre-registrations in order of eligibility. It may take 4-6 weeks before we contact you to book an appointment. We ask that you do not call to check your status. Thank you in advance for your patience.
- We work through pre-registrations in order of eligibility. Providing an email or text will speed our ability to contact you.
- When you are contacted to book an appointment after pre-registering, please book your appointment as soon as you can. This will help us make appointments available to more priority groups sooner.
- Please bring identification on the day of your appointment. Clinic team members may need this information to confirm you are part of an eligible priority group. For occupational groups like heath care workers, this can be a workplace identification badge, proof of employment or a letter from your employer.
- Visit our COVID-19 Vaccination Clinics in Waterloo Region page to learn more about what to do before and after your appointment.
Note: Clinic staff take vaccine prioritization seriously. Providing false information may result in cancellation of your appointment and notification to the appropriate regulatory college.
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