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Dental Health

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Home/Living Here/Financial Assistance/Dental Health

Smiling child

Our programs and services have changed as a result of the current COVID-19 situation. Effective Monday, March 16, 2020, we will only be providing emergency dental services. For emergency procedures, please call 519-575-4400 ext. 3086.

Oral health or dental health is an important part of your overall health. A healthy diet, daily brushing and flossing, as well as regular visits to a dental office help keep healthy teeth, gums, tongue, lips, and inside your cheeks.

Baby's first year dental visit 

Dentists and Dental Hygienists recommend children to be seen by a dental professional by their first birthday, or six months after the first tooth erupts. 

Why should you visit a dentist by your baby's first birthday?

  • Tooth decay is the most common childhood disease; at the visit you will learn about simple prevention
  • Learn the importance of oral health and start a positive relationship with a dental professional
  • Get help to spot problems at early stages when treatment is simple and inexpensive

What can you expect from the first visit?

  • A visual check of your baby's mouth while they lay in your arms
  • A conversation on how to reduce the risk of decay for your baby
  • A simple fluoride varnish application if needed
  • A toothbrush, sticker and other supplies
  • A quick and easy visit in a friendly environment

We offer free first visits with a registered dental hygienist. Call 519-575-4400 ext. 5010 to book a first year visit at one of our sites listed below.

Public Health Clinic locations

Waterloo location - 99 Regina Street South

Cambridge location - 150 Main Street 

Community Health Centre locations

Kitchener Downtown Community Health Centre - 44 Francis Street South, Kitchener

Langs Community Health Centre | The Hub - 1145 Concession Road, Cambridge

Woolwich Community Health Centre - 10 Parkside Drive, St. Jacobs 

Healthy Smiles Ontario 

Healthy Smiles Ontario (HSO) is a free program for eligible children and youth, 17 years or younger, from low-income families. HSO provides preventive, routine and emergency dental services.

Children are automatically enrolled in HSO the program when they or their family receive:

  • Temporary care assistance
  • Assistance for children with severe disabilities
  • Ontario Works
  • Ontario Disability Support

To enroll your child in the Healthy Smiles Ontario program, choose one of the following options:

  • Apply online at Healthy Smiles Ontario
  • Call Service Ontario INFOline toll-free at 1-844-296-6306 (TTY 1-800-387-5559)
  • Call Public Health 519-575-4400 ext. 5010 (TTY 519-575-4608)

Note: If your child experiences a toothache, infection or large cavity, call 519-575-4400 ext. 3086 to arrange a screening at a Public Health dental clinic or community health centre.  

Public Health Dental Clinics (eligibility, how to apply, book an appointment)

Public Health has two dental clinics, one in Cambridge and one in Waterloo. Both clinics are staffed by dentists, dental hygienists, and dental assistants.

The clinics offer dental services to children and adults who:

  • Live in Waterloo Region
  • Meet the financial eligibility requirements 

Children

Children, 17 years or younger who meet the eligibility requirements, receive free basic services, including checkups, preventive services (such as scaling, fluoride and sealants) and fillings. 

To determine the financial eligibility, call 519-575-4400 ext. 3086, or fill out the Income Assessment form and submit it. Eligibility must be determined once a year and this form will need to be completed each time. If the application is approved you will be contacted by dental clinic staff to set up an appointment for your child(ren).

  • Bring your and your spouse's (if applicable), Notice of Assessment or proof of income, at your child's first appointment to confirm the required financial eligibility
  • If your child(ren) is/are enrolled in Healthy Smiles Ontario, you must bring their Healthy Smiles Ontario card to their dental appointments

The financial eligibility is based on the family income. Those who are eligible have a combined household taxable income that is less than the limit for the family size - see chart below.

Family Size Total Family Annual Taxable Income Total Family Monthly Income
1 $25,999 $2,167
2 $32,366 $2,269
3 $39,791 $3,316
4 $48,311 $4,026
5 $54,794 $4,566
6 $61,798 $5,150
7+ $68,803 $5,734

 Income levels established by Region of Waterloo Public Health

Applicants who are not approved will receive a letter indicating why they do not meet the eligibility requirements.

Adults

Adults, age 18 and older, receive limited services such as extractions or fillings to eliminate pain. To determine your eligibility, call the Public Health clinic at 519-575-4400 ext. 3086 

 

Cambridge Clinic (150 Main Street, Cambridge)

Call 519-575-4400 ext. 3088 to book an appointment. 

Day

Hours
Monday CLOSED
Tuesday CLOSED
Wednesday CLOSED
Thursday CLOSED
Friday CLOSED

 

Waterloo Clinic (99 Regina Street South, Waterloo) 

Call 519-575-4400 ext. 3086 to book an appointment.  

Day

Hours
Monday CLOSED
Tuesday CLOSED
Wednesday CLOSED
Thursday CLOSED
Friday CLOSED

 

Ontario Seniors Dental Care Program
The Ontario Seniors Dental Care Program (OSDCP), a new publicly-funded dental care program for seniors, is now being offered in Waterloo Region. Check our Ontario Seniors Dental Care Program page.
Ontario Works

Adults and their dependant children, 18 years and older, can receive emergency care. As an Ontario Works client, you will receive a dental card with your statement each month. If you have a specific dental problem you can go to a dental care provider and have it checked. In one visit you can have an exam, limited number of x-rays and up to three teeth filled or up to four teeth removed.

Dentures

  • You may also be eligible to receive denture care, including new dentures, repairs, relines and adjustments. These services require preapproval.
  • As an Ontario Works client you should not have to pay any cost to the care provider for covered services.
Dental screening for children

Public Health registered dental hygienists and dental assistants provide dental screening in elementary schools in Waterloo Region. If the dental hygienist identifies that a child has a dental problem, parents will receive information about how to access dental care.

Parents do not have to wait for the school dental screening. If your child has a toothache, infection or large cavity, call 519-575-4400 ext. 3086 to arrange a screening at a Public Health dental clinic or community health centre. 

If you received a notice that a free dental screening is coming to your child’s school, you can choose to OPT OUT of the dental screening; or if your child is not in one of the listed grades to be screened, you can choose to OPT IN for the dental screening.

Please fill out the Dental Screening Options Form for either option.

Additional resources for teachers and parents
  • Early Childhood Tooth Decay
  • Dental Care for Your Baby and Toddler - Video
  • Preventing Early Childhood Caries - Video
  • Public Health Resource Library

 

 

 

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