Sunnyside Home Long-Term Care

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Sunnyside Home staff laughing with resident in dining room.

When you are no longer able to live at home, Sunnyside Home offers a warm, friendly atmosphere, modern amenities and quality care. Making sure you have the best quality of life is important to us. We look forward to getting to know you and helping you feel at home.

Welcome Home

Sunnyside Home is a long-term care home owned by the Region of Waterloo in the Stanley Park area of Kitchener. Our 263 residents are part of a vibrant community in a park-like setting on a campus of services for older adults. Our grounds have gardens, walkways and courtyards to enjoy. There are also many opportunities to get involved so you can continue doing things that make you happy or try something new. Accreditation seal from Accreditation Canada

Sunnyside is accredited with Exemplary Standing by Accreditation Canada, the highest level of accreditation for a long term care home in Canada, demonstrating excellence in quality improvement.

Vision, mission and values

Sunnyside Home is part of Seniors' Services, a division of the Region of Waterloo.

Vision

We are a caring community where every person can live their best life.

Mission

We serve with the highest quality of care and service.

We engage to create an inclusive, thriving and welcoming community.

We inspire people to live hopeful, happy and healthy lives.

Values

Seniors' Services is guided by the values of the Region of Waterloo.

We are committed to:

Service - We provide excellent public service and strive to understand and meet the needs of all those we serve.
Integrity - We practice high standards of ethical behaviour and conduct ourselves with an openness and transparency that inspires trust.
Respect - We create an environment where people are included, valued and treated with dignity.
Innovation - We foster an environment of leadership, excellence and creativity.
Collaboration - We build internal and external relationships to achieve common goals and resolve differences.

How to apply

To apply for Sunnyside Home, visit the Waterloo Wellington Local Health Integration Network (WWLHIN) website or call the WWLHIN at 519-748-2222.

The WWLHIN can help you determine if you need long term care, or if you are able to stay in the community with care and support in your home. If it becomes too difficult for you to live on your own, they can offer long-term care options.

Rates, services, and amenities

Sunnyside Home offers many services and amenities that make you feel safe and comfortable while living here.

Room types and rates

Private rooms are occupied by one resident with a private washroom.
Basic rooms are occupied by two residents with a shared washroom.

View rates (set by the province of Ontario).

For more information on rates, eligibility, and to apply for Sunnyside Home, visit the Waterloo Wellington Local Health Integration Network (WWLHIN) website or call the CCAC at 519-748-2222.

Services included

Nursing and personal care
Medical services
Recreation programming (view calendar)
Physio and occupational therapy
Dietetics and food services (view sample menu)
Laundry
Support from registered Social Workers
Spiritual and religious care
Housekeeping
Banking and administrative services

Services at an additional cost

Haircuts and styling
Phone, cable TV and internet
Foot care
Registered massage therapy
Community outings
Transportation to appointments

Amenities

Central dining area on each floor
Common activity rooms
Courtyard gardens
Separate tub-spa and shower rooms
Free parking for visitors
Fabulous Finds Gift Shop
Sunnyside Auxiliary Tuck Shop
Sandhills Community Café
Located on a public transit route

What residents are saying about us

Every year we ask residents and family members at Sunnyside Home how we're doing. You can read what nearly 200 residents and families had to say about us in our most recent satisfaction survey.

Tours

Take a virtual tour of Sunnyside Home.

Come in to Sunnyside Home! Call 519-893-8494, ext. 6360 to schedule a tour.

Get involved

There are many ways to get involved in the Sunnyside community, for residents and others who would like to lend a hand to older adults. Click below to learn more about each opportunity.

Donate to the Sunnyside Foundation

The Sunnyside Foundation raises money to enhance the well-being and quality of life for people served by Sunnyside Seniors' Services.

The Foundation has raised over $2.5 million since 1 in support of projects and programs.

Join the Joint Resident, Family and Volunteer Advisory Committee

This committee gives counsel and advice to Sunnyside staff on planning activities and the operation of the home. It is made up of five residents, three family members and two volunteers.

Attend Residents' Council meetings

The Residents' Council provides an opportunity for residents to be involved and contribute to the decisions which impact their lives.

Residents' Council at Sunnyside Home meets monthly on every floor. All residents are welcome to attend and to share feedback and suggestions.

Attend Family Council meetings

Family members and friends of residents of Sunnyside meet monthly to support each other and to receive updates from the home's leadership team.

The family council hosts annual education sessions on topics of interest to its members.

Useful links

Protecting your privacy: We respect your right to confidential care. Please see our Information Practices Statement for details.