Collection Schedules

When is my collection day?

• Use our handy online lookup to check your collection day and services.

• Contact our Call Centre 519-575-4400, available 24 hours a day, every day.

Need reminders? Resources are at your fingertips!

Get the app! The My Waste app can provide you with personalized collection information, and the ability to set reminders. Plus we send out important notifications about our programs through the app on occasion. There's also an online My Waste app desktop version available.

Download the 2018 Waste Collection Calendar for your complete waste collection schedule (for curbside collection only).

Holiday collection schedule

Statutory holidays:  Collection continues as usual on all statutory holidays except for Christmas Day and New Years Day. When these holidays fall on weekdays, collection will be delayed one day for that day and the rest of the week. Collection during this holiday season:

• If your regular collection day is Monday (December 24, December 31), there are no changes; your items will be collected on Mondays.
• If your regular collection day is Tuesday, your collection will be delayed one day (Wednesday December 26, Wednesday January 2).
• If your regular collection day is Wednesday, your collection will be delayed one day (Thursday December 27, Thursday January 3).
• If your regular collection day is Thursday, your collection will be delayed one day (Friday December 28, Friday January 4).
• If your regular collection day is Friday, your collection will be delayed one day (Saturday December 29, Saturday January 5).

We will advertise changes to the collection schedules on our website, through local media and social media, and on the My Waste app.

Please note: 

• Given the volume of waste (especially recyclables!) set out during the holidays, our collectors may be using different types of trucks and may collect your waste at different times during the day.
• Our Waste Management sites in Cambridge and Waterloo will be closed to residents on statutory holidays.

Double garbage days:  You can set out twice the regular amount of garbage bags/cans at your curb for collection (without the need for garbage tags) on your garbage day following these holidays:  

• New Year's Day
• Good Friday
• Thanksgiving
• Christmas Day

Christmas Tree collection:  If you have a natural holiday or Christmas tree, "tree-cycle" it! Set it out by 7 a.m. on your collection day from December 31, 2018 to January 11, 2019.

• Remove all lights, ornaments, and stands.
• Cut trees that are longer than 1.8 meters (6 feet) in half.
• Do not bag.
• Keep it visible and accessible for collection crews. Do not place your tree on or behind a snowbank.

Options after our special Christmas Tree collection program has ended:

• Recycle your natural tree by dropping it off at one of our Regional facilities. Fees will apply. Trees dropped off will be chipped for mulch. 
• Trees set to the curb after our special collection program has ended, will count as one Bulky Item and will go to our one-and-only landfill.

Please note: 

• If you set an artificial tree to the curb for collection, it will be counted as one Bulky Item.