This page provides ways to find your collection day and set collection reminders, and information on holiday collection schedules (statutory holidays, double garbage days, and Christmas Tree collection).
COVID-19 update:
- During COVID lockdown, curbside waste collection will continue on the regular schedule.
- For information about changes to our waste programs and services during the pandemic, go to our Collection Issues page.
A copy of the 2021 Waste Collection calendar is available online (it includes January, 2022).
When is my collection day?
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Your collection day is determined by where you live in Waterloo Region.
- Use our handy Waste Whiz online lookup to check your collection day and services. Go to "My Schedule".
- Contact our Call Centre 519-575-4400, available 24 hours a day, every day.
Note: All materials have to be set out by 7 a.m. on your collection day.
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Need reminders? Resources are at your fingertips!
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Since different types of waste have different collection schedules*, setting up reminders can help keep you on track:
- Download the app on your mobile device! Our waste app can provide you with personalized collection information, and the ability to set reminders. (Plus we send out important notifications about our programs through the app on occasion.)
- Use the online version of our waste app.
*Note: Blue boxes and green bins are collected weekly. Garbage and bulky items are collected every second week (limits apply). Yard waste is collected seasonally (typically from late March to late November or early December) on the opposite week of garbage. Natural Christmas trees are collected usually two weeks after the holiday.
Please check our COVID-19 update for the latest changes to our collection programs.
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Holiday schedules
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Looking for ways to reduce your waste during celebrations and holidays? Go to our list of residential waste reduction tips.
Statutory and designated holidays
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Our offices and drop-off facilities are closed to residents on statutory and designated holidays. Statutory and designated holidays include,
- Family Day - Monday, February 15, 2021
- Easter - Good Friday April 2 and Easter Monday April 5, 2021
- Victoria Day - Monday, May 24, 2021
- Canada Day - Thursday, July 1, 2021
- Civic Holiday - Monday, August 2, 2021
- Labour Day - Monday, September 6, 2021
- Thanksgiving - Monday, October 11, 2021
- Remembrance Day - Thursday, November 11, 2021
- Christmas Day and Boxing Day - Stay tuned for details.
Collection continues as usual, except for Christmas Day and New Years Day. When these holidays fall on weekdays, collection will be delayed one day for that day, and the rest of the week, as necessary. We will advertise changes to the collection schedules on our website, through local media and social media, and on our waste app.
- This year with Christmas Day and New Years Day falling on the weekend, there will be no changes to the collection schedule.
- Given the volume of waste (especially recyclables!) set out during the holidays, our collectors may be using different types of trucks.
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Double garbage days
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You can set out twice the regular amount of garbage bags/cans at your curb for collection (without the need for garbage tags) on your garbage day following these holidays:
- New Year's Day
- Good Friday
- Thanksgiving
- Christmas Day
Next Double Garbage Days:
- If you live in the Cities of Cambridge or Waterloo, you may set out double the garbage limit on your collection day during the week of April 5 to 9, 2021.
- If you live in the City Kitchener or in the Townships, you may set out double the garbage limit on your collection day during the week of April 12 to 16, 2021.
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Christmas Tree collection: January 3 to 14, 2022
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The next opportunity to "tree-cycle" your natural Christmas or holiday tree is from January 3 to 14, 2022.
- Set it out to the curb by 7 a.m. on your collection day.
- Keep it natural! Remove all lights, ornaments, and stands. Do not bag.
- Cut trees that are longer than 1.8 meters (6 feet) in half.
- Keep it visible and accessible for collection crews. Do not place your tree on or behind a snowbank.
Recycling and disposal options of natural Christmas trees after our special Christmas Tree collection program has ended:
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Please note:
- If you set an artificial tree to the curb for collection, it will be collected as a Bulky Item.
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