This page provides ways to find your collection day and set collection reminders, and information on holiday collection schedules (statutory holidays, double garbage days, and Christmas Tree collection).
When is my collection day?
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Your collection day is determined by where you live in Waterloo Region.
- Use our handy online lookup to check your collection day and services.
- Contact our Call Centre 519-575-4400, available 24 hours a day, every day.
Note: All materials have to be set out by 7 a.m. on your collection day.
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Need reminders? Resources are at your fingertips!
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Since different types of waste have different collection schedules*, setting up reminders can help keep you on track:
- Get the app! Our waste app can provide you with personalized collection information, and the ability to set reminders. (Plus we send out important notifications about our programs through the app on occasion.)
- Use the online our waste app desktop version.
*Note: Blue boxes and green bins are collected weekly. Garbage and bulky items are collected every second week (limits apply). Yard waste is collected seasonally (typically from March to November) on the opposite week of garbage. Natural Christmas trees are collected usually two weeks after the holiday.
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Holiday collection schedule
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Looking for ways to reduce your waste during celebrations and holidays? Go to our list of residential waste reduction tips.
Statutory holidays
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Collection continues as usual on all statutory holidays except for Christmas Day and New Years Day. When these holidays fall on weekdays, collection will be delayed one day for that day and the rest of the week.
We will advertise changes to the collection schedules on our website, through local media and social media, and on our waste app.
This year with Christmas Day and New Years Day falling on Wednesdays, collection for Wednesday, Thursday and Friday will be delayed one day:
- If your collection day is Wednesday, you will receive collection on Thursday, December 26, and Thursday, January 2.
- If your collection day is Thursday, you will receive collection on Friday, December 27, and Friday, January 3.
- If your collection day is Friday, you will receive collection on Saturday, December 28, and Saturday, January 4.
Please note:
- Given the volume of waste (especially recyclables!) set out during the holidays, our collectors may be using different types of trucks and may collect your waste at different times during the day.
- Our Waste Management offices and sites in Cambridge and Waterloo will be closed to residents on statutory holidays.
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Double garbage days
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You can set out twice the regular amount of garbage bags/cans at your curb for collection (without the need for garbage tags) on your garbage day following these holidays:
- New Year's Day
- Good Friday
- Thanksgiving
- Christmas Day
Next Double Garbage Days:
- If you live in the City Kitchener or in the Townships, you may set out double the garbage limit during the week of October 14 to 18, 2019.
- If you live in the Cities of Cambridge or Waterloo, you may set out double the garbage limit during the week of October 21 to 25, 2019.
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Christmas Tree collection: January 6 to 17, 2020
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If you have a natural holiday or Christmas tree, "tree-cycle" it! Set it out by 7 a.m. on your collection day from January 6 to 17, 2020.
- Keep it natural! Remove all lights, ornaments, and stands. Do not bag.
- Cut trees that are longer than 1.8 meters (6 feet) in half.
- Keep it visible and accessible for collection crews. Do not place your tree on or behind a snowbank.
Options after our special Christmas Tree collection program has ended:
- Recycle your natural tree by dropping it off at one of our Regional waste management sites. Fees will apply. Trees dropped off will be chipped for mulch.
- A Christmas tree set out on the curb (before or) after our special collection program, will count as one Bulky Item and will go to our one-and-only landfill.
Please note:
- If you set an artificial tree to the curb for collection, it will be counted as one Bulky Item.
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