For new residents
Welcome to Waterloo Region! The very first Blue Box program was invented here and we have one of the highest waste diversion rates in Ontario. So, we hope that you join our community in maximizing recycling, preventing litter, and saving space in our one-and-only local landfill.
Collection services and rules vary from municipality to municipality. In this area, the Region of Waterloo is responsible for providing residential waste collection services in all seven area municipalities (Cities of Cambridge, Kitchener and Waterloo, and the Townships of North Dumfries, Wellesley, Wilmot and Woolwich). Our collection services focus on small residential buildings (up to six units), and we operate two transfer stations which accept both residential and business waste generated within Waterloo Region.
We are here to help you with your waste management questions and concerns. For all residents in Waterloo Region:
- Use our waste reduction tips everyday and for celebrations.
- Our Household Hazardous Waste page provides details on how to dispose of everything from batteries and unused medicine to chemicals and compact fluorescent bulbs.
Use our Waste Whiz app to figure out if you are eligible for curbside collection. Under the "Calendar" tab, type in your address and if a collection schedule appears, then you can participate in our collection services. If you are not eligible, please contact your landlord, property manager, superintendent, or board of directors for information about waste management programs. .
If you receive curbside collection:
- Watch this short video to introduce you to our curbside collection programs.
- Download our Waste Whiz app and sign up for our Waste electronic newsletter.
- Check out our Collection Matters page. It has general collection rules, how to avoid common collection issues, holiday collection details, how to report a collection concern, and more.
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If have moved within the last six months, bring proof of your new/changed address and pick up a set of blue boxes and a green bin for no charge at one of our sites:
- Cambridge Waste Management site, 201 Savage Drive, Cambridge. Go to the scale house and staff will provide directions. Monday to Saturday, 7 a.m. to 6 p.m.
- Waterloo Waste Management site, 925 Erb Street West, Gate 2, Waterloo, Household Hazardous Waste Depot, Monday to Saturday, 7 a.m. to 6 p.m.
And if you can't find the information you are looking for, contact our Call Centre at 519-575-4400, available 24 hours a day, every day.
Moving day - Tips for moving in |
1. Get informed about the waste collection services available:
2. Pick up the correct containers to use:
3. Wondering what to do with cardboard boxes?
4. Do you have excess garbage and bulky items?
5. Need furniture or other household goods? Consider buying used. Or if you are getting new furniture or appliances delivered, ask the company to take back any packaging. |
Moving day - Tips for moving out |
Plan ahead. We know it’s a busy time for you, but please figure out what you need to set to the curb or donate ahead of time.
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For post-secondary students |
If you live on-campus, please check with your residence’s coordinators or dons, and check your school’s policies on recycling and sustainability: Conestoga College, University of Waterloo, Wilfrid Laurier University. If you are living off-campus,
And check out any “end of term” programs your school might be organizing to gather furniture and other goods for reuse and recycling. |
Collection in a construction zone |
For new developments, project managers are responsible to work with our staff to ensure the development meets our waste collection guidelines and our collection crews can safely and efficiently collect waste. At times, new homes may be occupied, but due to the road conditions and other factors, our collection crews cannot provide service. In these cases, the developer is responsible to manage waste set out. As well, when streets are under construction for watermain replacement, resurfacing or other reasons, waste collection vehicles cannot safely or directly access the items you set out. Managers of the construction project are responsible to arrange changes to waste collection with our staff, and provide you with instructions. In most cases, construction crews will move all the waste to certain location(s) on adjoining streets which are accessible to our collection crews. If you are living in a construction zone, please
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