Contact Us
How can we help you?
You can connect with us anytime, anywhere, however it's most convenient for you. Find out more below.
Submit an online service request 24 hours a day, 7 days a week. | ||||||||||||||||||||||||||
Visit our I want to page to:
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Call us 24 hours a day, 7 days a week. |
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Phone: 519-575-4400. Looking for a staff person? Dial their extension or press '9' to use our speech activated directory. Is English a second language? Interpreters are available in over 150 languages. TTY (Telephone for the deaf): 519-575-4608 |
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Connect with us on social | ||||||||||||||||||||||||||
Connect with us on Twitter, Facebook, Instagram, LinkedIN and YouTube. Note: Twitter and Facebook are monitored after hours, but service requests must go through our call centre where staff have access to the information and software to help resolve your issue. Call us 24/7 at 519-575-4400. |
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Engage with us on EngageWR | ||||||||||||||||||||||||||
The Region of Waterloo's online engagement site allows you to contribute your ideas and feedback on regional matters that are important to you. Visit EngageWR.ca. | ||||||||||||||||||||||||||
Email us | ||||||||||||||||||||||||||
Send an email to our general inbox. | ||||||||||||||||||||||||||
Subscribe to an eNewsletter | ||||||||||||||||||||||||||
Get the information that matters to you, right in your inbox! The Region offers a wide variety of eNewsletters to help you stay informed. You can also subscribe to media releases and other news. Visit our Subscribe page for details. | ||||||||||||||||||||||||||
Visit our service locations | ||||||||||||||||||||||||||
For details of specific services offered at these locations, please search the content of this website for that information.
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Online services
The Region provides a variety of services online and continues to expand these offerings. Here are some ways you can interact with the Region online:
- Our websites now have more ways to help you:
- The Region now has over 40 online forms and applications available, including online forms for Ontario Works, MobilityPLUS and Community Housing, and more are added regularly. Visit the “I want to” page for more online services.
- Online purchasing: We’re always adding new online payment options to our website for your convenience.
- Public engagement: Visit EngageWR.ca/regionofwaterloo for opportunities to engage with the Region on topics of interest.
- Connect with us through social media: Twitter, Facebook, Instagram, LinkedIN .
- Watch Regional Council live on YouTube or delegate virtually through Zoom.
- Online seminars and support: we now offer virtual seminars and support and will continue to explore these options in the future.
Contact Us