Provincial Offences Court and Traffic Tickets

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* Special Notice - there will be no court appearances on September 30th, 2021 in recognition of National Day for Truth and Reconciliation * The Provincial Offences Court Office is open from 9:00am to 1:00pm for front counter service Monday to Friday (Excluding Statutory Holidays). Strict health and safety protocols have been implemented; you must take the COVID-19 courthouse screening before coming to the courthouse. First Appearance Courts, Early Resolution Meetings and Trials are being heard virtually by telephone and/or Zoom. There are no In-Person court appearances. Trials are being held by Zoom only and video is required for all trial appearances. If you receive a Summons to Defendant at the roadside for a mandatory court appearance, your appearance will be held virtually by Zoom in Courtroom 101. The Zoom details are listed below for Courtroom 101. Do not attend in person. Courtroom 101: Zoom or by phone 647-558-0588 Meeting ID: 931 6838 0776 Meeting Passcode: 629083 Courtroom 102: Zoom or by phone 647-374-4685 Meeting ID: 957 1989 1825 Meeting Passcode: 899539 For appearances scheduled by Zoom, please read the user guide before your scheduled appointment. If you have requested early resolution (option 2 on the ticket), you will receive a notice by mail giving you the date, time and phone number to call in to speak with the Prosecutor. Do not attend in person. You can also check www.ontario.ca/ticketsandfines to see if a meeting has been set. If you are choosing the trial option, the Notice of Intention to Appear (NIA) is no longer required to be filed in person. Complete the NIA form, send by mail or email. If you have requested a trial, you will receive a notice in the mail once scheduling resumes. The Office of the Chief Justice has ordered there will be no Provincial Offences Act (POA) appeal matters until September 7, 2021. Full payments for all types of POA charges can be made on-line. For fines in the Waterloo Region that total $1,000 or more contact our collections department for payment options. Check the status of your ticket at www.ontario.ca/ticketsandfines For more information, contact Region of Waterloo Provincial Offences court by email

The Provincial Offences Court is responsible for the administration, courtroom support and prosecution of Provincial Offences Act offences as well as municipal by-laws within the Region of Waterloo. The most common violations fall under the:

Highway Traffic Act
Liquor Licence Act
Compulsory Automobile Insurance Act

Other violations include, but are not limited to, offences enforced by the Ministry of Transportation, Ministry of the Environment and Department of Natural Resources.

Criminal, family and small claims court matters are administered through the Ministry of the Attorney General

Court hours and location

All Provincial Offences matters in the Region of Waterloo are administered through the Kitchener court location located at 77 Queen St. N.

The Office is open from 9:00am to 1:00pm, Monday to Friday
For more information, please contact Region of Waterloo Provincial Offences court by email

Metered and paid parking for 77 Queen St N. options: small parking lot beside courthouse, Kitchener public library both underground (beside 77 Queen) and above ground parking (opposite side of library).

Check the Status of Your Ticket

Agents, Lawyers and defendants can check the status of a ticket.

What to know before you start

This service allows you to quickly and conveniently check the case status of your traffic tickets and other provincial offences.

It may take 10 or more days after you are given an Offence Notice or ticket for your case to appear in the system.
The system does not include information about criminal matters or cases involving parking tickets, appeals, publication bans or young people.
For security purposes, your session will expire after 20 minutes of inactivity and all information entered will be lost. The system will provide you with a five minute warning before your session expires.

What you'll need

The location code and offence number printed on your ticket.
If you have been issued a summons, you will need your case number, which includes the offence number in order to use POA Online Services. You can contact the municipal court office for this information.

Ticket Status

To pay a fine

Online:

Pay Tickets online

By mail: Send a cheque, money order or credit card details (Visa or Mastercard) to:

The Region of Waterloo
77 Queen St. N.,
Kitchener, ON N2H 2H1

Telephone: You can call us at 519-745-9446, from 8:30am to 4:30pm, Monday to Friday

Frequently asked questions

What are my options if I receive a certificate of offence?

You must choose one of the following three options within 15 days, otherwise you are deemed not to dispute the charge and a guilty plea may be entered in your absence.

Option 1: Plea of guilty - voluntary payment of total payable

You are stating that you are guilty and you must pay the total payable at the bottom of your ticket. You can pay the fine online at www.paytickets.ca, by mail. Payment can be made by credit card, money order, cheque or VISA debit. For your protection, please do not send cash by mail.

Option 2: Early resolution - meet with Prosecutor

You can meet with a Prosecutor to discuss the possible resolution of the charge by checking off the box on the ticket and mailing it to the court. You will be sent a meeting notice to the address on file. You must notify the court if your address changes.

Option 3: Not guilty - trial option

If you decide that you are not guilty and would like a trial, you or your representative, must complete a Notice of Intention to Appear (NIA form) and return it to the court by email or by fax 519-745-0520. You will be notified of your upcoming trial by mail. If you do not appear for trial, you may be convicted in your absence.

What if I decide to exercise Option 3 and I am unable to attend my trial date?

You can visit the court and file a request for first adjournment or you can file a motion with the court to request an adjournment.

Why are there two amounts on my ticket?

A victim fine surcharge is levied on every Provincial Offence Act fine. This surcharge is imposed by the Provincial Government and is used to maintain and expand services to victims of crime.

What if I am convicted in absentia?

If you do not choose one of the options within 15 days, you are deemed to have failed to respond and do not wish to dispute the charge. As a result, you may be convicted by a Justice of the Peace and will be required to pay the total payable plus an additional penalty. If you disagree with the conviction, you may request a reopening and, if approved by the Justice of the Peace, you will be granted a trial or an early resolution meeting

What if I don't agree with the outcome of my trial?

If you disagree with the outcome of your trial, you can file an appeal within 30 days of the conviction. You can obtain the necessary appeal paperwork from the Provincial Offences Court and the paperwork will be filed at the Provincial Courthouse at 85 Frederick St. in Kitchener.

How can I obtain disclosure prior to my early resolution meeting or trial date?

The Prosecutor's Office will provide disclosure, which may include a copy of the officer's notes, witness statements, and/or accident reports if they are applicable to your charge. You can obtain disclosure by calling 519-575-4804 and choosing Option #1; by fax at 519-745-4967; or by email. Please be sure to include your first and last name, court date and time, early resolution or trial, offence number; your telephone number or your fax number (if requesting disclosure to be faxed). For general inquiries, email the Prosecutor's Office.

What if I receive a roadside summons?

If you receive a summons at the roadside or one is served on you at a later date, you must attend court by telephone 519-575-4444 on the date and time indicated on your summons. There are no in person appearances at this time. You cannot postpone or reschedule this mandatory court appearance.

Can I meet with a Crown Attorney regarding my summons?

If you would like to speak to the Crown Attorney ahead of your court appearance, you can complete a request online and will be contacted by the Crown.

Why is my driver's licence suspended?

If you fail to pay your ticket by the due date, your driver's licence can be suspended. You will be notified of this suspension by the Ministry of Transportation. To have your driver's licence reinstated, all of the outstanding fines suspending the licence can be paid at any Service Ontario location (same day return) or you can pay at any Provincial Offences Court office (4 business day return). Service Ontario can only receive payment for fines that are already suspending. The Court can receive payment for all fines outstanding against the licence. The reinstatement fee ($287) is paid at Service Ontario. If your licence is suspended for anything other than unpaid fines, you must contact the Ministry of Transportation directly at 1-800-303-4993. To check the status of your licence, the Ministry of Transportation now has an online look-up.

How can I find more information about being a Defendant?

If you wish to dispute a ticket, please read the options carefully on your ticket.

You can consult the Ontario Court of Justice Guide for Defendants in Provincial Offences Cases now available on the Ontario Courts Website.

For more information on appeals check out the Guide to Appeals in Provincial Offences Cases.

How can I find more information on Red Light Camera tickets?

The Region of Waterloo uses Red Light Cameras (RLC) as a tool to help reduce the number of vehicles running red lights. The camera will take photographs of vehicles that enter the intersection against a red signal. Please visit the Red Light Camera page for more information.

Provincial Offences Court Forms

POA Court forms are available at any Provincial Offences Court in Ontario.

Change of Address
Postponement of Early Resolution Appointment Request
Disclosure Request (not for summons matters)
Request an Interpreter
Transcript Request
Automated Payment Request

For more information, contact our Provincial Offences Court Office in the Region of Waterloo by email.

Provincial Offences Court
77 Queen Street North Kitchener, ON N2H 2H1

Provincial Offences Court 519-745-9446
Deaf and Hard of Hearing (TTY) : 519-575-4608
Fax: 519-575-0520
Email: Provincial Offences Court
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