Water and Wastewater

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Reports

Each year the Region of Waterloo Water Services releases water quality and water and wastewater monitoring reports. You can view the current and previous year reports on the website. Contact the Region of Waterloo Water Services to request older reports.

Water quality and summary report compares the level of quality for the drinking water in Waterloo Region to the Ontario Drinking Water Standards in the legislation O.Reg.169/03
Water and wastewater monitoring report documents actual water use and wastewater flows, water production and wastewater treatment capacities, development planning and remaining capacity.

Reports may not meet accessibility guidelines due to requirements to include technical information such as maps, process charts and tables. Alternate formats are available upon request.

Water quality and summary reports

2018 reports:

2017 reports:

Water and wastewater monitoring reports

Cities and Townships water quality reports

The Region of Waterloo works closely with the Cities and Townships to provide municipal drinking water to homes and businesses throughout the Region. The Cities and Townships are also responsible for releasing water quality reports.

City of Cambridge water quality reports
Kitchener Utilities water quality reports
City of Waterloo water quality reports
North Dumfries Township - refer to the Region of Waterloo water quality reports
Wilmot Township
Wellesley Township- refer to the Region of Waterloo water quality reports
Woolwich Township

Plans

Master plans provide long term direction on water and wastewater operations. Plans may not meet accessibility guidelines due to requirements to include technical information such as maps, process charts and tables. Alternate formats are available upon request.

Approved Master Plans

Ayr Wastewater Servicing Master Plan
Baden-New Hamburg Water and Wastewater Master Plan
Biosolids Strategy
St. Jacobs and Elmira Wastewater Treatment Master Plan
Water Efficiency Master Plan (appendices available on request)
Water Resource Protection Master Plan
Water Supply and Distribution Operations Master Plan (appendices available on request)
Water Supply Master Plan
Wastewater Treatment Master Plan (2007)
Wastewater Treatment Master Plan (2018)

Master Plans in progress

No Master Plans in progress at this time

Data

Submit an Environmental Records Search request

There is a $150 fee for each property and/or Property Identification Number (PIN) or Roll Number request.

An environmental record search provides information from:

Hydrogeology and Source Water Protection Urban Threats Inventory database
Proximity to mapped sourcewater protection areas
Region of Waterloo environmental incident reports - environmental spills - from 2003 to present

To request search complete and submit the environmental records search form.

Water Services
General Contact
150 Frederick Street, Kitchener, Ontario N2G 4J3

Phone: 519-575-4400
Fax: 519-575-4452
Deaf and Hard of Hearing (TTY) : 519-575-4608
Email Water Services during regular business hours Monday-Friday from 8:30 a.m. to 4:30 p.m. Outside our regular business hours or for issues of an urgent nature, please contact the Region's 24 hour Call Centre at 519-575-4400.
Link to Region of Waterloo Water Services Landing Page
Map this Location.