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Don't know where it goes?


About Waste Management Division services and programs

We provide residential

in all seven area municipalities (the cities of Cambridge, Kitchener, and Waterloo, and the townships of North Dumfries, Wilmot, Wellesley, and Woolwich).

Also, we operate the Region's one landfill and two transfer stations.

Our Division is committed to excellent and responsive service while reducing the amount of waste going to landfill.

We are here to help! If you cannot find the waste management information you are looking for on this or on our other web pages, please contact us at 519-575-4400 or by email.For any collection issue, please call our 24-hour Customer Service desk at 519-575-4400. 

Warm thanks and wintertime reminders

  • Place your items out for collection by 7 a.m. on your collection day (not the night before). This helps keep items visible and containers easier to empty.
  • Shovel out a shelf in the snowbank for your containers at the end of your driveway. Make sure it's on the road-side, not the sidewalk-side.
  • When you set your green bin out to the curb, and if you use a liner bag, please loosen the bag from the sides of the bin. This will help ensure that the contents empty out.
  • Please keep your items accessible from ground level (not on top of or behind snowbanks), and clear of snow.  

We appreciate your help in making collection as safe and efficient as possible in these wintery conditions!

Items set out for collection on a ledge in a snowbank

How to make room in your blue box

  • Crush cans
  • Flatten plastic bottles e.g. take the lid off of a plastic water bottle, squish bottle and put the lid back on so it remains flattened
  • Flatten milk and juice cartons
  • Put paper in a plastic grocery bag and place beside your blue box
  • Flatten and bundle cardboard, rather than putting it in a blue box. Bundles should be no larger than 75 x 75 x 20 cm (30 x 30 x 8 inches)

If you find that your blue box for cans, cartons, bottles and jars is too full every week, pick up a "Containers only" blue box, while supplies last, one per household.

 Download the My Waste app!

This free app is for homeowners in Waterloo Region with curbside collection. It offers easy-to-find waste information and set-out reminders. These reminders will be helpful with the collection program changes starting in March, 2017!Advertisement for My Waste app

Download this free app from the App Store or Google Play. Blackberry users can access My Waste functions via Pingstreet, available through Blackberry World. An online version is available, too! 

Reduce time and waste. Get the app!

How to recycle coffee cups

 Paper take-out coffee cup with detached plastic lidWatch this short video.

Remove the plastic lid from the empty paper cup and place both pieces in with other containers in your Blue Box.

For multi-residential sites using large recycling carts, please place in the blue "Containers" cart.

Reduce the waste! Use a refillable travel mug instead.

For more information about recycling, go to our Blue Box page.

It's as easy as 1, 2:  Do the 2 box sort

This two-box sort system will help you store your recyclables more conveniently and make collection more efficient.


Maximum size of box:  68 to 91 litres (18 to 24 gallons)

What to recycle:

  • Rigid plastic food, beverage, cleaning, personal and pet care containers including clam shells, "blister packs"/ hard plastic packaging (from packages of toys, electronics, etc.). No Styrofoam.
  • Drinking boxes, milk and juice cartons
  • Paper coffee cups
  • Glass bottles and jars. No broken glass.
  • Metal food and beverage cans
  • Aerosol and paint cans (Dry paint cans only. Remove lid.)
  • Aluminum foil wrap and trays   

How to prepare the recyclables:  Empty and rinse containers. Discard straws. Remove lids if it's a different material than the bottle (e.g. metal lid on a glass bottle, plastic lid from a paper coffee cup).


Maximum size of box: 45 to 60 litres (12 to 16 gallons)  A larger box can be used, but do not exceed the 23 kg (50 pound) weight limit. Overweight boxes will not be collected.  

 What to recycle:

  • Paper including newspaper, writing paper, envelopes
  • Books: hard and soft covered
  • Corrugated cardboard
  • Boxboard including cereal, tissue, egg cartons, toilet paper rolls .
  • Plastic bags including grocery, bread, fruit/veg, zippered bags, salt bags. No stand-up pouch bags or stretch wrap
  • Plastic outer wrap from packages of diapers, pop, water bottles, etc.   

How to prepare the recyclables: Empty, dry bags only. Stuff all plastic bags and outer wrap into one bag and tie shut. Bag or bundle paper. Discard liner bags from boxes. Flatten and bundle cardboard no larger than 75x75x75 cm (30x30x8 inches)    

Waste changes are coming!

The collection changes that start in March 2017 will result in several benefits:

Read more about the collection changes and benefits.

Do you want to start preparing now for these changes? Here are some ideas.

Top 3 tips for green binning

 1.  If your green bin is broken, replace it

Pick up a free replacement at our Cambridge (201 Savage Drive) or Waterloo (925 Erb Street West, Gate 1) Administration buildings Monday to Friday, 8:30 a.m. to 4:30 p.m.

This helps ensure collection is efficient and prevents pests

Bring in your broken bin - we can recycle it!

Broken green bin

2.  Prevent organics sticking or freezing to your green bin

Put a paper egg carton or paper take-out drink tray in the bottom of your green bin. This makes it easier to empty out organics on collection day.

Paper or certified compostable liner bags can help, too!

Image of egg carton placed inside the bottom of a green cart

 3. Check the list of what is acceptable - the green bin can take a lot!

Go to the Green bin that! section on our green bin page. If you have a particular item to check on, ask the Waste Whiz!

By green binning all you can, you will reduce your garbage, help extend the life of our landfill and make compost!

Mixed organics

Share your favourite green bin tip on Twitter @wastewr or post it on Facebook Region of Waterloo Waste Management.


Keeping informed just got easier with eNews!

Share news globeSign up for the Waste Management Division electronic newsletter to get recycling tips, seasonal collection details, upcoming events, and so much more.

Enjoy keeping informed in a paper-less way!

Waterloo and Cambridge waste management sites are open Monday to Saturday, 7 a.m. to 6 p.m. for residential drop-off except for statutory holidays.