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Don't know where it goes?


The Region of Waterloo's Waste Management Division

1.  Provides residential collection services:

in all seven area municipalities (the cities of Cambridge, Kitchener, and Waterloo, and the townships of North Dumfries, Wilmot, Wellesley, and Woolwich).

2. Operates the Region's one landfill and two transfer stations.

The Division is committed to excellent and responsive service while reducing the amount of waste going to landfill.

We are here to help! If you cannot find the waste management information you are looking for on this or on our other web pages, please contact our office at 519-575-4400 or by email.

Questions or collection issues?

Please call our 24-hour Customer Service desk at 519-575-4400.

Collection update

Curbside collection schedules return to normal this week. Set out your items on your regular collection day. Please keep your items visible and easily accessible for collection staff.

Our thanks to all residents for their efforts and patience given recent weather conditions.

Christmas tree collection January 2 to 12, 2018

Place your Christmas tree to the curb for collection and it will be chipped up into mulch. The special collection will cover all areas twice, the weeks of January 2 to 6 and 8 to 12, on your collection day.Please prepare it for collection first:

  • Remove all plastic decorations, bags, tinsel, lights and the stand
  • Place tree to the curb by 7 a.m.
  • Cut in half, if maximum length exceeds 1.8 meters (6 feet)
  • Make sure it is reachable from the street
  • Do not place your tree on or behind a snowbank

Thanks for "tree-cycling"!Note:  After January 12, Christmas trees set to the curb will count as Bulky Items and will be landfilled as garbage (not chipped). If you bring your tree to our transfer station though, it will be recycled (fees will apply).

Double garbage days December 26 to January 19

After the busy holiday, residents can set out double the limit of untagged garbage bags or cans. For example, a single family household can set out up to eight (8) untagged bags or cans from December 26 to January 19.

Have all your items to the curb by 7 a.m.

Watch for your copy of the 2018 Waste Collection calendar!

Cover of the 2018 Waste Collection calendar

Waste Collection calendars are being delivered to households now. If you have not received your copy by January 22, please pick one up at your local municipal office, or library.

Do you have yard waste?

Our curbside Yard Waste program begins at the end of March. If you have yard waste, here are some options:

If you set yard waste to the curb when our seasonal Yard Waste collection program is not operating, it will go to our landfill and count towards your garbage bag limit (if bagged or in garbage cans) or bulky item limit (if bundled).

Top 6 tips on setting out your items in windy weather

Image of garbage and blue box blowing down the street

  1. Don't set items to the curb the night before collection if a storm or high winds are expected. Place your items at the curb by 7 a.m. on the day of collection.
  2. Do not put your recyclables in the large, blue "recycling" bags. They will not be collected.
  3. Crush or flatten your containers.
  4. Save lightweight items for the following week's collection.
  5. Place your bagged paper in a blue box and place that box on top of your containers-filled blue box.
  6. Write your address on your blue box in permanent marker. This makes it easier for them to be returned.

Thanks for making sure that the material you set out is collected, recycled, and prevents litter.

Why are empty green bins and blue boxes Empty green bin inside of stacked empty blue boxesstacked after collection?

  1. To help prevent breakage.
  2. To prevent empty bins from blowing around.
  3. So our staff can easily see that material has been collected.


 Download the My Waste app!

This free app is for homeowners in Waterloo Region with curbside collection. It offers easy-to-find waste information and set-out reminders. Advertisement for My Waste app

Download this free app from the App Store or Google Play. Blackberry users can access My Waste functions via Pingstreet, available through Blackberry World. An online version is available, too! 

Reduce time and waste. Get the app!

How to recycle coffee cups

 Paper take-out coffee cup with detached plastic lidWatch this short video.

Remove the plastic lid from the empty paper cup and place both pieces in with other containers in your Blue Box.

For multi-residential sites using large recycling carts, please place in the blue "Containers" cart.

Reduce the waste! Use a refillable travel mug instead.

For more information about recycling, go to our Blue Box page.

It's as easy as 1, 2:  Do the 2 box sort

This two-box sort system will help you store your recyclables more conveniently and make collection more efficient.


Maximum size of box:  68 to 91 litres (18 to 24 gallons)

What to recycle:

  • Rigid plastic food, beverage, cleaning, personal and pet care containers including clam shells, "blister packs"/ hard plastic packaging (from packages of toys, electronics, etc.). No Styrofoam.
  • Drinking boxes, milk and juice cartons
  • Paper coffee cups
  • Glass bottles and jars. No broken glass.
  • Metal food and beverage cans
  • Aerosol and paint cans (Dry paint cans only. Remove lid.)
  • Aluminum foil wrap and trays   

How to prepare the recyclables:  Empty and rinse containers. Discard straws. Remove lids if it's a different material than the bottle (e.g. metal lid on a glass bottle, plastic lid from a paper coffee cup).


Maximum size of box: 45 to 60 litres (12 to 16 gallons)  A larger box can be used, but do not exceed the 23 kg (50 pound) weight limit. Overweight boxes will not be collected.  

 What to recycle:

  • Paper including newspaper, writing paper, envelopes
  • Books: hard and soft covered
  • Corrugated cardboard
  • Boxboard including cereal, tissue, egg cartons, toilet paper rolls .
  • Plastic bags including grocery, bread, fruit/veg, zippered bags, salt bags. No stand-up pouch bags or stretch wrap
  • Plastic outer wrap from packages of diapers, pop, water bottles, etc.   

How to prepare the recyclables: Empty, dry bags only. Stuff all plastic bags and outer wrap into one bag and tie shut. Bag or bundle paper. Discard liner bags from boxes. Flatten and bundle cardboard no larger than 75x75x75 cm (30x30x8 inches)    

Top 3 tips for green binning

 1.  Layer your food scraps with paper waste

By layering your food scraps with paper waste such as shredded paper from your home office, or facial tissues from your bathrooms, you will help to ensure that any liquids are absorbed, and contents of your green bin are easier to empty out on collection day.

Shredded paper

2.  Prevent organics sticking to your green bin

Put a paper egg carton or paper take-out drink tray in the bottom of your green bin. This makes it easier to empty out organics on collection day.

Paper or certified compostable liner bags can help, too!

Image of egg carton placed inside the bottom of a green cart

 3. Green bin liners need to be loosened to ensure they are collected. For example, if certified compostable plastic liners are wrapped around the rim of the green bin, they may be left behind by the collector.


Reminder:   Wondering if a particular item is accepted? Ask the Waste Whiz!

By green binning all you can, you will reduce your garbage, help extend the life of our landfill and make compost!

Mixed organics

Share your favourite green bin tip on Twitter @wastewr or post it on Facebook Region of Waterloo Waste Management.



Keeping informed just got easier with eNews!

Share news globeSign up for the Waste Management Division electronic newsletter to get recycling tips, seasonal collection details, upcoming events, and so much more.

Enjoy keeping informed in a paper-less way!

Waterloo and Cambridge waste management sites are open Monday to Saturday, 7 a.m. to 6 p.m. for residential drop-off except for statutory holidays.