Waste Management

The Region of Waterloo's Waste Management Division provides residential blue box, green bin, garbage, yard waste, and large item collection in all seven area municipalities - the cities of Cambridge, Kitchener, and Waterloo and the townships of North Dumfries, Wilmot, Wellesley, and Woolwich. The Waste Management Division also operates the Region's one landfill and several transfer stations. The Division is committed to excellent and responsive service while reducing the amount of waste going to landfill.  

We are here to help! If you cannot find the waste management information you are looking for on this or on our other web pages, please contact our office at 519-575-4400 or e-mail waste@regionofwaterloo.ca. 

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Collection delays

We are experiencing some delays with collection due to weather and very large volumes of yard waste.

If your yard waste is not collected on your collection day, please keep it out at the curb. Yard waste trucks continue to move through collection routes and all routes should be completed by end of day Saturday.

If your green bin, blue box, or garbage are not collected by 7 p.m. on your collection day, please

  • remove these items from the curb
  • set out your items by 7 a.m. the following day.

This helps to prevent litter, make containers easier to empty, and keep items visible for collection crews. All green bin, recycling and garbage collection routes should be completed by end of day Friday.   

For continued collection issues, residents can call our 24-hour Customer Service number, 519-575-4400.

Please refer to our news release for more information.

We apologize for any inconvenience and appreciate your patience while crews do their best under challenging conditions. 


Landfill construction and odour

The latest expansion area of the landfill is currently under construction. Part of this construction involves digging into old waste and connecting new pipes for landfill gas collection. This may create more odour than usual.

Recently, new pipes were connected and a portable flare was started in the current landfill cell. Staff will closely monitor these two systems and make adjustments to balance gas collection.

Collecting landfill gas is one of the main ways we control odour at the landfill (and the gas is used to generate electricity).

We would like to thank our neighbours for their patience during this inconvenient but necessary part of construction.

More information about the landfill construction is available on our Operations pages. If you have a concern about landfill odour, please contact Linda Churchill, Senior Environmental Engineer, at 519-575-4400 ext. 8421.

Did you know? You can help reduce landfill odour over time by using the green bin! Less organics in our garbage means less gas/odour from the landfill.


Is your jack o'lantern looking scarier?

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Remove candles, any plastic or other decorations and then place inside or on top of your green bin on your collection day. It will be turned into earth-friendly compost!


Paper or certified compostable?  If you are buying liner bags for your Green Bin program containers, you have choices

  1. Paper liner bags have long been accepted in the Green Bin program. Paper naturally composts and does not need any certification logos.
  2. Certified compostable plastic bags do need certification logos. Please look for one or both of these logos:        

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Certified Compostable US Logo

These logos mean that the bags have met composting standards. While the bags look similar to regular plastic bags, they are made from vegetable material.

Certified compostable plastic liner bags are the only plastics allowed in our Green Bin program. All other plastics, including sandwich bags, food wrapping, plastic plates and cutlery, and "degradeable" bags such as biodegradable or oxo-degradable, are not accepted.

For more information, please read frequently asked questions, this flyer on Lining your container - the Choice is Yours  about liner options and how to use certified compostable plastic bags, or call our customer service staff at 519-575-4400.


How to prepare for collection on a windy day

Our changeable fall weather can include windy conditions. Help prevent litter by following these Tips for a windy day. Thanks for keeping our community clean!


Keep your containers collectable this winter

Green bins, blue boxes and garbage containers placed on top of or behind snowbanks, on sidewalks, or buried in the snow pose a safety hazard to pedestrians, vehicles and our collection crews.Please keep containers visible, easily accessible, and placed at the end of your driveway. .


Waste Management 101 for landlords and students

Garbage set out to the curb that is excessive and improperly-prepared can cause litter, raise concerns with neighbours, and are by-law infractions. The Region of Waterloo is here to help. Check out these online resources.  


Broken glass is an issue for collection crews! Here's how you can help

Please do not place broken glass in your blue box; only place whole jars out for recycling. As well, do not place unwrapped broken glass in your garbage bag since sharp edges can push through and cause injury.

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Instead:

  • Wrap broken glass in several layers of newspaper and tape shut. Place in a garbage can or bag.

or

  • Place in a corrugated cardboard box, tape shut, label it as "broken glass" and place alongside your garbage.

Thanks for your help!


Recycle more!

Different types of plastic bags (plus outer wrap) are now accepted!

 

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Bags from bread, frozen vegetables, softener salt, newspapers and dry cleaning, and the plastic outer wrap from packages of toilet paper or soft drink cases may now be recycled. Please put empty bags in one bag, tie the bag closed. Place this along with newspapers in your blue box, or in the grey "paper products" cart if you are in a multi-residential complex participating in the Region's Cart recycling program.

See this flyer or our "Blue Box" page for details.


 Keeping informed just got easier with eNews!

Sign up for the Waste Management Division electronic newsletter to get recycling tips, seasonal collection details, upcoming events, and so much more. Enjoy keeping informed in a paper-less way!

Waterloo and Cambridge waste management sites are open
Monday to Saturday, 7 a.m. to 6 p.m. for residential drop-off
except for statutory holidays


Contact(s)

Region of Waterloo Waste Management
925 Erb Street West, Waterloo, Ontario N2J 3Z4

Administration building hours:
Monday to Friday
8:30 a.m. to 4:30 p.m.

Phone: 519-575-4400
TTY: 519-575-4608
Fax: 519-747-4944

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Email to Region of Waterloo Waste Management
Link to Region of Waterloo Waste Management Landing Page
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