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General contact information

Phone:   519-575-4400

TTY:        519-575-4608

Fax:        519-575-4481


Mailing address

Region of Waterloo Administrative Headquarters

150 Frederick St.

P.O. Box 9051, Station C

Kitchener, ON  N2G 4J3


Weekday office hours:  8:30 a.m. to 4:30 p.m. Some services have extended hours of operation.


We offer many different services in several buildings across Waterloo Region. To learn more about a particular service and its location, check our list of most requested services (below), browse the A-Z Services list or use the Search feature at the top of your screen.

Still cannot find what you are looking for?  Call 519-575-4400; we will help you find the answer. 

Parking Information

For information about parking at our Regional Headquarters (150 Frederick St) please follow this link

For informatinon about parking at our Public Health and Social Services building in Waterloo (99 Regina St) please follow this link.

Most requested services


Bids, Quotes and Tenders


Chief Administrative Officer

Child Care

Employment Assistance

Financial Assistance

Food Safety and Inspections

Garbage and Recycling


Jobs at the Region of Waterloo



Public Health

Regional Clerk

Regional Council


Sunnyside Home





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Region of Waterloo General Inquiries

Contact Information for General Inquiries
150 Frederick St., Kitchener, Ontario N2G 4J3

Phone: 519-575-4400
TTY: 519-575-4608

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Link to Region of Waterloo Home Page