Contact Us

Calling the Region of Waterloo just got easy!  One main number for Regional Services: 519-575-4400.  Talk to a real person 24/7 in over 200 languages.

How Did We Do Today?

Tell us how we did through our feedback form.  If you recently accessed one of our services, we want to hear about it so we can improve our service to you! 

Contact Information


 Phone 519-575-4400 (Main phone number, 24/7)




Send us an email!

E- Alerts 

To receive electronic news alerts to your email on a wide variety of Regional Services, visit our eAlerts page and select the services you want to sign up to.

Administrative Mailing Address

Region of Waterloo Administrative Headquarters

150 Frederick St.

P.O. Box 9051, Station C

Kitchener, ON N2G 4J3

 Social Media

The Region of Waterloo has several Social Media pages. 
Join the conversation on Social media on the following pages.

Region of Waterloo (General) on Facebook and Twitter

Grand River Transit on Facebook and Twitter

ION, Rapid Transit on Facebook and Twitter

Public Health on Facebook and Twitter

Region of Waterloo Museum on Facebook and Twitter

Region of Waterloo International Airport Facebook and Twitter

Region of Waterloo Public Health Twitter

Waste Management on Facebook and Twitter

Water Services on Facebook

 Fax 519-575-4481

Weekday office hours are from 8:30 a.m. to 4:30 p.m. Some services have extended hours.


We have several building locations and parking information across Waterloo Region where you can access our services.


We offer many different services across Waterloo Region.  To learn more about a particular service and its location, check our list of most requested services below, browse the A-Z Services List, or use the Search feature at the top of your screen.

Most Requested Services


Bids, Quotes and Tenders


Chief Administrative Officer

Child Care

Employment Assistance

Financial Assistance

Food Safety and Inspections

Garbage and Recycling

Community Housing

Jobs at the Region of Waterloo



Public Health

Regional Clerk

Regional Council


Sunnyside Home




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