Region of Waterloo General Inquiries

Contact Information for General Inquiries
150 Frederick St., Kitchener, Ontario N2G 4J3

Phone: 519-575-4400
TTY: 519-575-4608

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Provincial Offences Court

Provincial Offences Court is responsible for the administration, courtroom support and prosecution of Provincial Offences Act offences as well as municipal by-laws within the Region of Waterloo.

Provincial Offences Court encompasses some 120 Acts. The most common violations fall under the Highway Traffic Act, the Liquor Licence Act and the Compulsory Automobile Insurance Act.

Other violations include offences enforced by the Ministry of Transportation, Ministry of the Environment and Department of Natural Resources just to name a few.

Note: Criminal, family and small claims court matters are administered through the Ministry of the Attorney General.

For more information, see our frequently asked questions, or email us.

For more information, see our frequently asked questions, or email us.

Court Location

All Provincial Offences matters in the Region of Waterloo are administered through the Kitchener court location located at 77 Queen Street North.  There is limited service available at the Information Desk at 150 Main Street in Cambridge. Please note that fine payments cannot be made at the Cambridge location.

Phone: 519-745-9446

Fax: 519-745-0520

Note: metered parking is available, but limited.  There is also a paid parking lot located at the Kitchener Public Library.

Court Hours

 Monday to Friday: 8:30 a.m. - 4:30 p.m. (Closed on statutory holidays)

To pay a fine

There are four ways to pay a fine:

  • In Person: At Kitchener  Court, or at any provincial offences court in Ontario. You can pay by cash, debit, VISA debit, cheque, money order or credit card.
  • By Mail: Send a cheque, money order or credit card details (Visa, Mastercard or American Express) to:

The Regional Municipality of Waterloo at 77 Queen Street North, Kitchener, ON  N2H 2H1

  • By Telephone: Call 519-745-9446 to pay by credit card (Visa, Mastercard or American Express).


If you wish to dispute a ticket, please read the options carefully on your ticket.