Redirecting plumbing to soften hot water only
Redirecting your existing plumbing pipes so your salt-based water softener only connects to the hot water supply in your home has many benefits, including:
- a one-time $50 rebate – available for a limited time.
- saving you money by using less water and salt over the life of the system.
- protecting your water heater and hot-water appliances from hard-water scale (mineral build-up), which happens faster in hot water.
- reducing the environmental impact of chlorides (from softener salt) in wastewater entering local waterways.
Criteria to qualify for a $50 rebate
You must:
- own a single, semi-detached or townhome in Waterloo Region on municipal water
- use a salt-based softener
- have redirected your plumbing from softening both hot and cold water to softening hot water only OR installed a new water softener that only softens hot water.
Note: The purchase of a new water softener alone does not qualify you for the rebate
Businesses and large apartment buildings are not eligible.
How to receive the rebate
- Complete plumbing changes to redirect pipes to only soften hot water yourself or hire a plumber. We have a list of licensed plumbers and water softener retailers that support the program.
- Complete the application form to confirm your plumbing has been redirected and submit itemized plumbing receipts.
- Once approved, we'll be in touch to set up an Electronic Funds Transfer (EFT) to allow for a direct deposit of your $50 rebate.
Participating licensed plumbers and water softener dealers
These organizations support softening hot water only. The Regional Municipality of Waterloo gives no warranty, express or implied, as to the quality, merchantability, workmanship or any other matter with respect to any plumber or water softener professional listed on this web page.
