The Region of Waterloo is committed to developing and maintaining professional working relationships with media outlets to help promote awareness of programs and services, Regional policies, and Council decisions.

All media requests should be directed to media@regionofwaterloo.ca.

Residents with questions on Regional programs and services should contact the Service First Contact Centre (SFCC) at 519-575-4400. The SFCC provides residents, businesses and visitors access to non-emergency services, programs and information 24 hours a day, seven days a week.