- Advance the Plan to End Chronic Homelessness alongside community
- Create or preserve 3,500 affordable homes through our Building Better Futures Plan
- Launch a new 20-bed women’s overnight warming centre in Cambridge
- Continue to revitalize and add Waterloo Region Housing units
- Develop Region-owned land for infrastructure and affordable housing
- Support a stronger economy and good jobs through the Wilmot Land Assembly Initiative
- Continue growing the Region of Waterloo International Airport and the local aviation industry
- Enhance how we deliver the Ontario Works Program to residents
Our Progress and Performance
The Region of Waterloo is working to put our Strategic Plan into action through delivering services that make life better for everyone in this community. You can learn more about our progress and impact on this page.
What We're Doing This Year
Every year, we act on the priorities that residents told us matter most. In the Plan and Budget, these projects are listed as our “Annual Business Plan Initiatives.” They capture the different ways we’re working to benefit the community, beyond our routine services. Check out what we’re doing in 2026!
- Move forward with the Kitchener Central Transit Hub to improve local and inter-city travel
- Offer a new pilot project for seniors to ride GRT free one day per week
- Keep local rivers healthy by managing our wastewater treatment infrastructure
- Update our long-term plan to manage the community’s waste and protect the environment
- Roll out new cart-based waste collection starting in March 2026
- Continue making our infrastructure resilient to climate change
- Reduce our greenhouse gas emissions and increase sustainable energy use
- Engage with community to complete the Integrated Mobility Plan that helps people get around our community
- Care for our valuable urban forests
Equitable Services and Opportunities
- Support grassroots organizations through the Upstream Fund
- Help create 1,100+ more Canada-Wide Early Learning and Child Care spaces
- Continue working with township residents to calm rural traffic
- Test new roundabout safety features through a pilot program at three busy intersections
- Strengthen collaboration with First Nations to advance reconciliation and steward the land together
- Collaborate on an Indigenous Landscape Strategy near the airport, alongside Indigenous partners
- Reopen Doon Heritage Village, now made more accessible and inclusive
- Expand the Community Paramedicine program
- Deliver new ways to improve prenatal and children’s health
- Continue a community-wide anti-hate campaign to help everyone feel welcomed and respected
Resilient and Future Ready Organization
- Launch a new website to help people find the information they need
- Improve services for residents through modern data, technology, and self-serve options
- Continuing to protect our services by improving cyber security
- Meet the diverse needs of the community by embedding reconciliation, equity, diversity, accessibility and inclusion
- Work better and smarter through technology, data analytics, and automated processes
- Partnership with other levels of government to advance and fund Region of Waterloo priorities
- Develop a new Project Management Office to help deliver our Capital Plan
- Enhance wellness for Paramedic Services staff
- Continue using Miovision technology to help understand traffic changes and keep you moving
Growing with Care Updates
Our annual Yearbooks are full of stories and data on the ways our work impacts Waterloo Region. Explore how we are making progress on the priorities given to us by this community:
Staff provide quarterly reports to Regional Council to show how we are delivering on these Annual Business Plan Initiatives. The three latest reports are:
- 2025 Plan Update and Year End Financial Results
- Q3 2025 Plan and Financial Update
- 2025 Mid-Year Report
You can also find these and earlier reports received by Council in the list below.
Search our Service Data and Performance Reports
Discover the different ways our teams report on the progress and impact of specific services or long-term plans. This list will be updated with new reports. Search below to find data on progress and impact.
Municipal Benchmarking Network Canada
The Region is an active member of Municipal Benchmarking Network Canada (MBNCanada), formerly known as Ontario Municipal CAO's Benchmarking Initiative (OMBI). MBNCanada is a partnership between Canadian municipalities to promote service excellence in municipal government by sharing performance statistics and adoption of better business practices.
See all the MBNCanada performance measurement reports here.
The Region uses the same data we collect and send to MBNCanada to create our own performance reports. You can find those by searching "MBNCanada" in the table of reports above.
