Employment Supports

As one of the many local Employment Ontario providers, the Region of Waterloo offers support for people who are looking for employment, to enhance their skills, or to develop a new career.


On this page:

Support for job seekers

Are you looking for work, or looking to start a career change? The Region of Waterloo offers free, personalized support to people who are looking for employment or who would like to enhance their skills or develop a new career. 

Our Employment Ontario consultants use an AI-powered career platform to help job seekers build resumes, explore careers, match with employment opportunities, and strengthen their job search skills.

Get free, 1-on-1 support including: 

  • Resume and cover letter writing
  • Preparing for a job interview
  • Job search tips and techniques
  • Connecting to employers
  • Developing workplace skills
  • Career planning
  • Volunteer opportunities
  • Opportunities for training, education and upgrading, and personal counselling

Make an appointment with an employment consultant today, visit a Region of Waterloo Welcome Space or find another Employment Ontario location near you.

Training and workshops

Employment Services at the Region of Waterloo offers a range of free workshops, such as: resume planning, Technology and Online Job Search, networking opportunity, and more. For current workshops, visit the Events Calendar page, then register online through the Eventbrite link.

Advanced Resume Workshop

Ideal for anyone from students to seasoned professionals who have a resume but want better results in their job search. Contact the Employment Services team to register for the Advanced Resume Workshop.

Job postings

We work with local employers who have urgent hiring needs. Contact us to learn more about how we can support you.

You can find other job opportunities in the region at findyourjob.ca. The map feature on this site can show you how far the job is from your home. You can also use filters to search for jobs based on your skills and experience. 

Visit the EmployNext website for additional resources for job seekers and recent employees who have started a new job. If you are interested in employment opportunities with the Region of Waterloo, visit our careers page.

Support for employers

We offer services to help employers recruit, train, and retain employees, including job placement and wage incentives. If you are hiring or looking to expand your team, we can help you recruit qualified applicants. 

In some cases, employers hiring unemployed individuals may be eligible to receive:

  • Job placement incentives
  • Training incentives
  • Wage subsidy supports
  • Onboarding supports

Dispute and complaint resolution process

Clients, Service Providers and Social Assistance partners can provide feedback to Serco about Employment Services, including concerns, accessibility issues, as well as compliance or customer service concerns.

Contact Us

Region of Waterloo
150 Frederick St.
Kitchener, Ontario N2G 4J3
Telephone: 519-575-4400
Fax: 519-575-4481

For general inquiries:
Regionalinquiries@regionofwaterloo.ca