Information for Health Care Providers

The information on this page is for health professionals. If you are looking for health information for community members visit Public Health.

Sign up to receive medical advisories Request a form tool List of reportable diseases

Visit the links below for health care provider information and resources:

Emergency Workers and Designated Officer Information

For information and consultation with Region of Waterloo Public Health, Designated Officers of Waterloo Region Emergency Service Workers can call:

Monday to Friday (8:30 a.m. to 4:30 p.m.)
Infectious Disease Information Line: 519-575-4400 ext. 5275

After hours, weekends, statutory holidays (24/7)
Service First Call Centre: 519-575-4400

Designated Officers Manual for Infection Prevention: Reducing the Risk for Front-Line Staff (Ontario Association of Designated Officers)
Blood Exposure Guidelines for Emergency Service Workers (Region of Waterloo Public Health)

Infectious disease resources

For public and patient-facing information, visit our Infection and Disease page.

Blood Exposure Guidelines for Health Care Providers
Botulism Guide for Health Care Professionals
COVID-19
Diseases of Public Health Significance (Reportable diseases)
Measles
Mpox
Public Health Ontario Laboratory Services
Rabies
Syphilis
Tick-borne diseases (Lyme, Rocky Mountain Spotted Fever, etc.)
Tuberculosis

Mpox

People who meet the provincial criteria for vaccination to prevent mpox infection can book an appointment or request a call back from Public Health. Contacts of cases will be contacted by Public Health to determine eligibility.

Given the current epidemiology in Ontario, IMVAMUNE should be offered as a two-dose primary series, with at least 28 days between first and second doses for individuals currently eligible for pre-exposure. An OHIP card is not required. The vaccine is free and available to all eligible people.

Visit our public-facing Mpox information for booking links.