Infection Prevention Lapse Reports
The Ministry of Health requires public health units to disclose when an infection prevention and control (IPAC) lapse is identified at a premises after an assessment or investigation. Assessments and investigations are initiated by complaints, referrals or communicable disease surveillance. Any current IPAC lapse reports identified by Region of Waterloo Public Health are at the end of this page.
To make an IPAC complaint about a regulated health care professional or setting in Waterloo Region, complete our online form or call us at 519-575-4400. A member of the IPAC team may contact you for further details. The information you submit will not be shared with the health professional or setting.
Concerned about food safety, infection prevention or sanitary conditions of a business in Waterloo Region? File a complaint on the Check it! We inspect it website, where you can also find public health inspection reports.
Public Health does not respond to complaints that are not related to IPAC, like:
- Wait times
- Diagnosis and treatment
- Conduct of a health care professional
- Patient service experience
Direct complaints that are not related to IPAC to the appropriate regulatory college or directly to the health care professional.
Reports
Please note:
- We do not endorse any premises.
- We carry out investigations according to the Health Protection and Promotion Act.
- This webpage does not include reports where investigations did not identify an IPAC lapse.
- Reports are not exhaustive and do not guarantee that any premises listed or not listed are free of IPAC lapses or other conditions affecting health.
- Reports are for premises in Waterloo Region only.
- Each report corresponds to only one premises.
- Although we make every effort to ensure all information is accurate and complete, we cannot guarantee that all information is accurate and complete at all times.
- Reports remain posted for a minimum of two years.
Current IPAC lapse reports
Disclaimer
This web page contains reports on premises where an infection prevention and control lapse was identified through the assessment of a complaint or referral, or through communicable disease surveillance. It does not include reports of premises which were investigated following a complaint or referral where no infection prevention and control lapse was ultimately identified.
These reports are not exhaustive, and do not guarantee that those premises listed and not listed are free of infection prevention and control lapses. Identification of lapses is based on assessment and investigation of a premises at a point-in-time, and these assessments and investigations are triggered when potential infection prevention and control lapses are brought to the attention of the local medical officer of health.
Reports are posted on the website of the board of health in which the premises is located. Reports are posted on a premises-by-premises basis, i.e., will correspond with one site only. Should you wish to view a full investigation report for any posted lapse, please contact 519-575-4400.
