Museum Accessibility
The Region of Waterloo Museums are committed to making its programs, services and public spaces accessible.
Ken Seiling Waterloo Region Museum
The Ken Seiling Waterloo Region Museum is accessible for visitors with disabilities. Upon arriving at the Museum, please ask for our Guide to Visitors with Disabilities to learn about all of the Museum's services.
Service animals are always welcome at the Ken Seiling Waterloo Region Museum.
For some people with disabilities, it is necessary to have someone's help in order to participate in recreation and leisure activities. The Ken Seiling Waterloo Region Museum honours PAL – the Personal Attendant for Leisure card.
Doon Heritage Village
Most of the historic buildings in Doon Heritage Village are accessible, although our gravel pathways and roadways may pose a barrier for some people. All-terrain wheelchairs are available on loan, free of charge, at the admissions desk on a first-come, first-served basis. When visiting Doon Heritage Village, we recommend that individuals with manual, non-motorized wheelchairs have someone available to push/help with their wheelchair.
Please note that the width of some door openings inside the historic buildings may limit access for people with motorized scooters and wheelchairs; entry door widths are listed in the Guide to Visitors with Disabilities.
McDougall Cottage
The Cottage is partially accessible and has accommodations that can be requested.
- Mobile ramp for wheelchairs to access the main rooms of the Cottage.
- Public washrooms (no changing facilities)
- The outdoor space has narrow walkways.
- Interior steps may be a barrier to people with mobility impairments.
Please call the Cottage prior to your visit for accommodations at 519-624-8250.
Schneider Haus
The main floors of the historic house and exhibit galleries are accessible. A written guide is available for those unable to access the second floor of the historic house. The grounds and pathways may be a barrier to those with limited mobility. Schneider Haus does not offer wheelchair accessible washrooms.
Visit the Museums website for more information on accessibility.