E-scooters
E-scooters are permitted within the Region of Waterloo on:
- All roads 50 km/hr or less
- All roads with bike lanes, regardless of speed limit
- All boulevard multi-use paths like the paved trails next Homer Watson Blvd.
- Select paved recreation multi-use trails like the Iron Horse Trail, Spur Line Trail, Market Trail, etc.
E-scooters and transit
E-scooters, roller blades, hoverboards, and other personal vehicles must be folded and/or carried to bring on board Grand River Transit buses and trains.
Learn more about e-scooters and other personal vehicles on transit
Rules for riding an e-scooter
To ride an e-scooter, you must:
- be 16 years of age or older
- wear a helmet
When riding an e-scooter, please follow these rules:
- you cannot take a passenger (only one person is allowed on each e-scooter)
- do not ride on the sidewalk (if you need to use a sidewalk to get to a location or parking, you must walk your e-scooter)
- ride on the right side of the road, keeping as close to the edge of the road as possible
- if you're on a mixed-use trail, don't ride much faster than the pedestrians on the trail
- yield to pedestrians as necessary, and keep a safe distance between you
- do not park your e-scooter or leave it in a way that blocks a road or sidewalk
The speed limit for e-scooters in Ontario is 24 km/h. This applies on roads, in bike lanes and on trails.
Visit the Ministry of Transportation e-scooter rules or the Region's By-laws page for more information.
E-bike and e-scooter rental program
The Region of Waterloo, in partnership with the City of Cambridge, the City of Kitchener and the City of Waterloo, entered into an agreement with Neuron Mobility to provide e-scooters and e-bikes available for rent. Up to 500 e-bikes and 500 e-scooters will be available for rent until the end of October 2023.
For costs, availability and booking, please visit Neuron Mobility's website or download the Neuron Mobility app.
Feedback on the rental e-bike and e-scooter program will be collected through the Engage Waterloo Region page.
Where can you ride rental e-bikes and e-scooters?
Check the Neuron app for the designated riding areas. Do not ride e-bikes or e-scooters on sidewalks.
Please note, e-bike motors may turn off when riding on multi-use trails and paths to conform with local bylaws. You can ride the shared e-bikes on multi-use trails (unless otherwise indicated in the Neuron app), but may need to pedal without the e-assist.
Where can you park a shared e-scooter or e-bike?
E-bikes and e-scooters must be parked upright in one of Neuron’s parking areas, identified through the mobile app.
Rental e-bikes, e-scooters and transit
Rental e-bikes and e-scooters are not permitted on board GRT buses, in the bike racks on GRT buses or on ION light rail trains.
Park your Neuron vehicle before getting on transit, then grab another vehicle when you get off.
Learn more about bicycles, scooters and transit
Safety and etiquette
- Riders must be 16 years or older. Riders under 18 must have guardian consent.
- E-scooter and e-bike riders must wear a helmet. All Neuron vehicles are equipped with adjustable helmets that are unlocked through the Neuron app. You can also use your own helmet.
- Only one rider per scooter at a time
- The maximum speed of e-bikes and e-scooters will be limited in designated ‘slow zones’
- E-bikes and e-scooters will not operate in designated no ride zones
- Park shared vehicles upright in designated parking areas
- Be considerate of pedestrians
Visit Neuron's ScootSafe website and select "Waterloo Region" from the dropdown for more safety tips and videos.
Reporting a misparked e-scooter or e-bike
You can report a misparked e-scooter or e-bike by:
Reporting sidewalk riding
You can report shared e-bikes or e-scooters being ridden on the sidewalk by: