Mobilization time

Crews located at stations have a target mobilization time of less than one minute for all Code 4 (Emergency) calls and less than two minutes for all Code 3 (Prompt) and Code 8 (Standby) calls.

To view the Region of Waterloo Paramedic Response Time from previous years, please visit Response Time Performances

Protecting your privacy

Region of Waterloo Paramedic Services collects only as much personal health information as needed to deliver our services. Internal policies provide direction to staff on how we handle and protect your personal health information.

For more information, please view the Privacy Statement.

Reports

Performance Measurement

• 2025 year-end (January-December)
• 2025 mid-year (January-June)
• 2024 year-end (January-December)
• 2024 mid-year (January-June)
• 2023 year-end (January-December)
• 2023 mid-year (January-June)
• 2022 year-end (January-December)
• 2022 mid-year (January-October)
• 2021 mid-year (January-August)
• 2019 year-end (January-December)
• 2019 mid-year (January-June)
• 2018 year-end (January-December)
• 2018 mid-year (January-August)
• 2017 year-end (January-December)
• 2017 mid-year (January-June)
• 2016 year-end (January-December)
• 2016 mid-year (January-June)