Sexual Health Services

Public Health offers non-judgmental and confidential services. Our sites are open to everyone, including members of the 2SLGBTQIA+ community and people involved with sex work.

  • All services are free, and most do not require a health card.
  • Free condoms and safer sex supplies are available at our Public Health clinic locations in Cambridge, Kitchener and Waterloo.

Our sexual health clinics are by appointment only. There are no drop-in clinics. See information below on eligibility for Public Health services and other options for accessing support. If you have a sexual health-related emergency, please visit a local emergency department or walk-in clinic.

If you've experienced a sexual assault, you have the following options:

 

Youth sexual health (18 and under)

We provide sexual health services and support to youth over the phone and in person. Learn more on our Youth Sexual Health Services page.


Sexually transmitted infections (STI) testing and treatment

Review the options for accessing STI testing and treatment below. Follow the instructions that match your situation. For general information on STIs, visit Sexually Transmitted Infections.

I have an Ontario Health (OHIP) Card

Visit your health care provider or a walk-in clinic. You may also be eligible to access testing through Getakit.ca

I am a university or college student

Visit your school's student health services for testing.

I do not have a health card, or I can't access a health care provider 

Public Health can test and treat for STIs, including chlamydia, gonorrhea, syphilis and HIV. Follow the steps below, based on your situation.

I am looking for information on PreP (Pre-exposure Prophylaxis for HIV)

Visit the Thrive HIV website.


Sexual health-related vaccines

Public Health offers free vaccines for men who have sex with men, as part of the Ministry of Health's Publicly Funded Immunization High Risk Vaccine Program. These vaccines include:

  • Hepatitis B
  • Human Papilloma Virus (HPV) up to age 26
  • Mpox

To get a Hepatitis B or HPV vaccine, complete the Sexual Health Services Request Form.

For mpox vaccines, visit our mpox information section for eligibility and booking details.

More information on vaccination is available on our Vaccines page.


Birth control and pregnancy services

Birth control services are available for people 24 years old and under and for people without a health care provider. Emergency contraception and pregnancy tests can also be purchased at a pharmacy. Learn about birth control and pregnancy at Sex & U.

We can provide the following services to those who are eligible:

  • Access to emergency contraception (all ages)
  • Urine pregnancy test and pregnancy options (all ages)
  • Contraception and pregnancy services like birth control and IUD insertions and removals (24 years old and younger)

Review the options below to determine your eligibility and follow the steps based on your situation. 

I am under 25 years old and I do not have a health card or a health care provider

Book an appointment to visit one of these locations:

I am over 25 years and I do not have a health card or a health care provider

Use our Request Sexual Health Services form or call the Service First Contact Centre at 519-575-4400. Public Health staff will contact you with information on the next steps.

I am a post-secondary student or I do not meet the eligibility requirements listed above 

Talk to your health care provider, your school's student health services centre, a walk-in clinic or our community partners:


Services not offered by Public Health

If you need assessment for any of the below concerns, visit your health care provider, a walk-in clinic or your post-secondary school's student health services. In the case of an emergency, call 911 or go directly to the nearest hospital emergency department.

  • Point of Care HIV testing
  • Routine pap screening
  • Liquid nitrogen for the treatment of HPV (genital warts)
  • Testing or treatment of yeast, bacterial vaginosis, trichomoniasis, mycoplasma
  • Testing or treatment for urinary tract infections
  • Assessment of pain, sores or bumps in the mouth or throat, including cold sores
  • Assessment of scabies, crabs or lice
  • Assessment of sexual dysfunction (erection and arousal difficulties)
  • Testing or treatment of infertility, miscarriage or menopause
  • Testing or treatment of PCOS (polycystic ovarian syndrome)
  • Assessment of dyspareunia (painful sex)
  • Hepatitis A or B immunity testing
  • Blood tests for herpes

Additional resources

If you have questions or are looking for sexual health information, please visit the following websites:

Contact Us

Region of Waterloo
150 Frederick St.
Kitchener, Ontario N2G 4J3
Telephone: 519-575-4400
Fax: 519-575-4481

For general inquiries:
Regionalinquiries@regionofwaterloo.ca