If you are not able to access ICON it may be because:
- You do not have a valid Ontario Health Card or Ontario Immunization ID for your child
- Your child’s health card is not on file with Public Health
- The postal code entered does not match the postal code registered on your child’s health card with Service Ontario
- You are trying to report or access records for a child who is 16 years or older
If you are still not able to access ICON, please complete the online vaccine record request form.