Region of Waterloo Paramedic Services (PSV) is committed to providing excellence in patient care, achieving the fastest possible response times and ensuring that there are systems in place that are responsive to the needs of patients. We are also committed to serving the community and its patients with compassion, care, dignity and professionalism.

For more information on the Medical Priority Dispatch System, visit the MPDS page.

In case of an emergency, be prepared by having a medical information card ready to take to the hospital along with your medications. Print the Paramedic Services MEDIC Card, fill it out and keep it with your medications.