At Region of Waterloo Paramedic Services, excellence in patient care is a priority. We value your feedback and will review any concerns or complaints that you bring forward.

You can thank a paramedic at thankaparamedic@regionofwaterloo.ca 

Report a concern/complaint by filling out an Online Complaints Form or by calling 519-575-4400.

To assist us with improving our service, please fill out a confidential customer satisfaction survey.