Waterloo Region- Recent concerns raised by residents, particularly in rural areas, have highlighted the need for a more transparent, independent, and resident-centred process. In response, Regional Council has directed staff to review and strengthen the current decision-making process.

This review will focus on how the Region responds to groundwater interference complaints from private well owners, with particular attention to the complaint and appeal process. Feedback from private well owners, potentially affected residents, and other interested community members will help inform a process that is fair, transparent, and responsive to community needs.

Join the virtual public information and consultation session on:  
 
- June 24 from 6:00 p.m. to 8:00 p.m. 
 
Participants will learn how groundwater interference is assessed, how the current process works, and have an opportunity to share feedback on potential improvements.  
 
Residents can register to attend the meeting through Groundwater Interference Complaints Policy Update | EngageWR, where they can also find more information about ground water interference complaints review.