Taxi-Cab Applications

Taxi-Cab Broker

There are 2 types of broker licenses that can be issued by the Region of Waterloo; Metered Broker License and an Auxiliary Broker license. 

Brokers and Auxiliary Brokers must meet the following requirements under By-law 16-044

  • Have a telephone number, email address or on-line enabled application that is solely for the use of the Brokerage to serve customers
  • Maintain a website where the Taxi-Cab Broker posts contact information, as applicable;
  • A digital dispatch system and automated vehicle locator system that allows the Broker to communicate with and locate a taxi-cab that operates through the broker. 
  • Submit monthly data for Standard Taxi and Accessible Taxi Data

Taxi-Cab Owner

To apply for or renew a Metered Taxi-Cab Owners License, complete the Metered Taxi-Cab Owners Application or Renewal Form

The following Metered Taxi-Cab Brokerages are authorized to issue taxi licenses and collect fees:

  • United Taxi
  • Waterloo Taxi
  • City Cabs
  • Golden Triangle Taxi

If the Metered or Auxiliary Taxi-Cab Brokerage you are applying to or renewing with is not authorized to issue Region of Waterloo taxi licenses or collect fees, please contact les@regionofwaterloo.ca to set up an appointment for application review. 

Taxi-Cab Driver

To apply for or renew a Taxi-Cab Driver License (Metered or Auxiliary), you must first register with an authorized taxi brokerage. The brokerage will then complete the Taxi-Cab / Auxiliary Driver Application or Renewal Form. The following Brokerages are authorized to issue taxi licenses and collect fees:

  • United Taxi
  • Waterloo Taxi
  • City Cabs
  • Golden Triangle Taxi
  • Lyft Canada Inc
  • UBER Canada
  • RideCo

If the Metered or Auxiliary Taxi-Cab Brokerage you are applying to or renewing with is not authorized to issue Region of Waterloo taxi licenses or collect fees, please contact les@regionofwaterloo.ca to set up an appointment for application review. 

Contact Us

Region of Waterloo
150 Frederick St.
Kitchener, Ontario N2G 4J3
Telephone: 519-575-4400
Fax: 519-575-4481

For general inquiries:
Regionalinquiries@regionofwaterloo.ca