CUPE 1883 Updates

Negotiation Updates:

The Region has a tentative agreement with CUPE 1883, representing full-time office, clerical and technical employees. 

September 26: Region and CUPE 1883 reach tentative agreement

September 21: Region of Waterloo in negotiations with CUPE Local 1883

Potential Service Impacts

In the event of a strike, services will continue with reduced capacity. 

Residents may experience the following impacts: 

Public Health and Paramedic Services 

All critical mandated and legislated Public Health work will continue. Paramedic Services, including 9-1-1 emergency response and Community Paramedicine, will continue. 

  • Non-urgent dental appointments will be rescheduled 

  • School and community dental screenings will be rescheduled 

  • Routine health inspections will pause, support for critical and urgent inspections and investigations, e.g. safe water, rabies and outbreak response, will continue 

  • Private well water testing drop off will pause 

  • Clinical Services will continue, e.g. Baby Feeding Clinics, Immunization and Sexual Health clinics 

Community Services 

Essential payments, including Ontario Works and child care subsidy will continue.

  • Welcome Space at 20 Weber St in Kitchener will close due to limited capacity. Cambridge and Waterloo locations will be open for regular hours. 

  • Processing applications for some programs and services could be delayed or paused, except in urgent situations (e.g. emergency financial assistance). 

  • Response times by phone and email may vary for non-urgent requests as we manage capacity. 

Grand River Transit

GRT buses, MobilityPLUS, and ION trains will continue to operate.

  • Reduced hours for customer service locations at Ainslie, Benton and Strasburg 

  • Processing of Affordable Transit Program applications and renewals may be delayed 

  • Travel training will not be available, existing appointments will be rescheduled 

More information is available on the Grand River Transit website at grt.ca/updates.

Waste Management

No impacts to waste collection services.

  • Reduced capacity for waste collection escalations 

Regional Libraries 

Regional Library locations will remain open as per usual hours of service.

  • Online library services (registering/renewing online memberships) may be delayed or suspended 

  • Library programming may be cancelled due to staff capacity. Participants will be notified directly 

  • General inquiries to Library HQ may experience delays 

Regional Museums 

Regional Museums will remain open as per usual hours of service.

  • Some museum programming may be cancelled due to capacity. Participants will be notified directly 

Service First Contact Centre 

  • Residents may experience slightly longer wait times when calling the SFCC 

Provincial Offenses Court 

  • Phone payments for Provincial Offences Court will pause 

Contact Us

Region of Waterloo HQ
150 Frederick St.
Kitchener, Ontario N2G 4J3
Telephone: 519-575-4400
Fax: 519-575-4481

For general inquiries:
Regionalinquiries@regionofwaterloo.ca

Other Main Region Locations

Cambridge Main Office
150 Main St.
Cambridge, ON N1R 6P9

Waterloo Main Office
99 Regina St. S.
Waterloo, ON N2J 4V3