COVID-19 Vaccination Pre-Registration

Pre-registration is now expanded to those 12+ years of age. Priority groups continue to be invited in order of eligibility. It may take 4-6 weeks to be contacted for an appointment. The fastest way to receive an appointment is to provide an email or text (mobile phone number) when you pre-register.   

• Why pre-register
• What you will need
• Eligible priority groups
• Pharmacies offering vaccines
• Mobile clinic for homebound residents
• What happens next

Eligible priority groups

If you are a member of any of the following priority groups, you can pre-register for a COVID-19 vaccination appointment.

Video: How to complete the pre-registration form

Phase 1 groups eligible to pre-register:

• Adult recipients of chronic home care
• Adults 80 years of age and older, born in 1941 or earlier
• Health care workers (All categories)
• First Nations, Métis and Inuit individuals (Includes individuals and Elders regardless of status or Indigenous identity and any individuals 12 years of age and older, living in their immediate household.)
• Long-term care and retirement homes staff 
• Long-term care and retirement homes essential caregivers
• Seniors group settings staff and residents
• Seniors group setting essential caregivers

Phase 2 groups eligible to pre-register:

• Adults 70-79 years of age, born in 1951 or earlier
• Individuals 12+ years of age with highest and high-risk health conditions
  • Highest-risk health conditions:
    • Pregnant individuals (Please see further details on the National Advisory Committee on Immunization website.)
    • Organ transplant recipients
    • Hematopoietic stem cell transplant recipients
    • People with neurological diseases in which respiratory function may be compromised (e.g. motor neuron disease, myasthenia gravis, multiple sclerosis)
    • Haematological malignancy diagnosed less than one year ago
    • Kidney disease (eGFR less than 30)
  • High-risk health conditions:
    • Obesity (Body Mass Index >40)
    • Other treatments causing immunosuppression (e.g. chemotherapy, immunity-weakening medications)
    • Intellectual or developmental disabilities (e.g. Down Syndrome, autism spectrum disorder, fetal alcohol spectrum disorder, cerebral palsy)

• One essential caregiver for an adult or child with a highest-risk or high-risk health condition who requires support for daily living

• Individuals 12-17 years of age living in congregate care or developmental service settings or with highest, high and at-risk health conditions or live in high-priority neighbourhoods are welcome to book at any clinic offering Pfizer vaccine:
• Cambridge Pinebush, Cambridge
• First Nations, Métis and Inuit clinics located at Anishnabeg Outreach or the Region of Waterloo, Kitchener
• Health Sciences Campus, Kitchener 
• The Boardwalk, Waterloo

Note: Health Sciences Campus, Kitchener can accommodate those who would benefit from a quieter, more private setting and has some private rooms available for immunization.

• Faith Leaders who are in close contact with persons and families in the following circumstances:
  • End-of-life care
  • Care of the deceased, funerals, bathing, or other ceremony with direct contact with deceased persons
  • Home visits to unwell persons
  • Pastoral care in hospitals, long-term care, retirement homes, or other vulnerable settings
• Residents and frontline staff in the following high-risk settings (many of the following groups will be booked directly into mobile clinics):
  • Supportive housing
  • Developmental services, including supported independent living
  • Emergency homeless shelters
  • Other homeless populations not in shelters
  • Mental health and addictions congregate settings, including supportive housing
  • Homes for special care
  • Employer-provided housing for farm workers, including temporary foreign workers
  • Adult correctional facilities
  • Violence Against Women shelters
  • Anti-Human Trafficking residences
  • Children’s residential facilities, including group homes and foster homes
  • Indigenous healing and wellness
  • Youth justice facilities
  • Bail beds
• One essential caregiver for residents in the following high-risk congregate settings:
  • Developmental services, including supported independent living
  • Mental health and addictions congregate settings, including supportive housing
  • Homes for special care
  • Children’s residential facilities, including group homes and foster homes
  • Indigenous healing and wellness

• Adults 60-69 years of age, born in 1961 or earlier

• Individuals 12+ years of age, who live in the following high-priority neighbourhoods in Waterloo Region:
  • Alpine/Laurentian
  • Country Hills
  • Columbia/Lakeshore
  • Shades Mills
  • Vanier/Rockway
  • Victoria Hills/Cherry Hill

View interactive map of high-priority neighbourhoods in Waterloo Region or download a PDF version.

• Essential workers who cannot work from home (Group 1):
  • Elementary and secondary school workers (including educators, custodial, school bus drivers, administrative staff)
  • Workers responding to critical events (including police, fire, special constables, children’s aid society workers, emergency management, critical infrastructure restoration workers)
  • Enforcement, inspection and compliance roles (including by-law enforcement, building inspectors, food inspectors, animal welfare inspectors, border inspection officers, labour inspectors, WSIB field workers)
  • Individuals working in childcare (including all licensees, employees and students on educational placements who interact directly with children in licensed childcare centres and in authorized recreation and skill building programs, licensed home child care and in-home service providers, employees of home child care agencies and students on education placement)
  • Foster care agency workers (including customary care providers)
  • Food manufacturing and distribution workers
  • Agriculture and farm workers
  • Funeral, crematorium and cemetery workers

• Essential workers who cannot work from home (Group 2):

  • Essential and critical retail workers, including grocery, foodbank and non-clinical pharmacy workers, ServiceOntario workers, ServiceCanada and Passport Canada workers, wholesalers and general goods, restaurant and LCBO workers
  • Workers in manufacturing industries directly involved in supporting the COVID-19 response, construction including infrastructure, and other essential businesses and services where facilities are at heightened risk for COVID-19 outbreaks and spread
  • Social workers and other social services staff providing in-person client services, including youth justice workers, OntarioWorks and Ontario Disability Support Program case workers
  • Courts and justice system workers, including probation and parole workers
  • Transportation, warehousing and distribution workers, including public transit workers, truck drivers supporting essential services, marine and rail cargo and maintenance, and highway maintenance
  • Electricity, including workers employed in systems operations, generation, transmission, distribution and storage
  • Communications infrastructure workers, including cellular, satellite, landline, internet and public safety radio
  • Water and wastewater management workers
  • Financial services workers (bank branch staff)
  • Veterinarians and veterinary teams
  • Waste management workers
  • Oil and petroleum workers, including those working in petroleum refineries; those involved in the storage, transmission and distribution of crude oil and petroleum products; and those needed for the retail sale of fuel
  • Natural gas and propane gas workers, including those working in the compression, storage, transmission and distribution of natural gas and propane
  • Mine workers, including those needed to ensure the continued operation of active mines
  • Uranium processing workers (those working in the refining and conversion of uranium, and fabrication of fuel for nuclear power plants

• Individuals 12+ years of age, with at-risk health conditions
  • At-risk health conditions:
    • Immune deficiencies / autoimmune disorders
    • Stroke / cerebrovascular disease
    • Dementia
    • Diabetes
    • Liver disease
    • All other cancers
    • Respiratory diseases
    • Spleen problems (e.g., asplenia)
    • Heart disease
    • Hypertension with end organ damage
    • Diagnosis of mental disorder
    • Substance use disorder
    • Sickle cell disease
    • Thalassemia
    • Immunocompromising health conditions
    • Other disabilities requiring direct support care in the community

• Adults 50-59 years of age, born in 1971 or earlier

Phase 3 groups eligible to pre-register

• NEW Adults 18-49 years of age, born in 2003 or earlier
• NEW Individuals 12-17 years of age are welcome to book at any clinic offering Pfizer vaccine:
  • Cambridge Pinebush, Cambridge
  • First Nations, Métis and Inuit clinics located at Anishnabeg Outreach or the Region of Waterloo, Kitchener
  • Health Sciences Campus, Kitchener 
  • The Boardwalk, Waterloo

Why pre-register

Pre-registration allows us to invite eligible people to book appointments quickly and easily. The information you provide will be used at a later date to contact you and reserve your vaccination appointment. Pre-registering is the fastest way to get a COVID-19 vaccine appointment booked. We strongly recommend pre-registration for people in all eligible priority groups.

Our call volumes are high, so online pre-registration is encouraged. Please call only if you are in an eligible priority group and need help to complete the form. Talk to a real person 24/7 in over 200 languages: 519-575-4400. Deaf and hard of hearing (TTY): 519-575-4608.

If you need assistance, please watch the video about how to fill out the pre-registration form or ask someone you trust to help you.

Pre-registration is only available to eligible priority groups. Please do not register if you are not part of these groups. Eligibility will be confirmed before any appointment is booked.

Due to limited supply, COVID-19 vaccination appointments are not available for the general public. No walk-ins will be accepted at clinic locations.

What you will need

• Contact information including address
• Email address or mobile number that can receive text are preferred
  Note: If you do not have your own, please consider asking someone you trust, to complete the pre-registration form on your behalf.
• Landline clients may take 4-6 weeks to contact 
• Priority group

Pharmacies offering vaccines

The Province of Ontario is working with the pharmacy sector to offer vaccinations at select pharmacy locations in Waterloo Region. You must have an appointment to get vaccinated at a participating pharmacy. Contact a participating pharmacy near you to book an appointment. 

Mobile clinic for homebound residents

Our goal is to ensure accessibility to vaccines for all residents. Visit our Vaccine Clinics page for a listing of clinic locations. If able, eligible residents can book an appointment at any location to be vaccinated.

If you do not leave your home for personal, medical or social reasons, our mobile team can come to you. You do not need to pre-register. We ask homebound residents to email us with the following information:

• First Name
• Last Name
• Home address
• Phone number
• Caregiver name

Visit our COVID-19 Vaccine page regularly for the latest information on the vaccine rollout.

What happens next