The COVID-19 vaccine is free for everyone in Ontario. All residents are encouraged to get vaccinated as soon as they can to ensure maximum protection against COVID-19.
- Anyone born in 2016 or earlier is eligible for a first dose.
- You can receive your second dose as early as the minimum interval after your first dose.
- Select vulnerable populations are eligible for a third dose.
- Individuals who have received a dose of a COVID-19 vaccine outside of Ontario need to report the vaccine dose prior to their next dose.
Regional vaccination clinics
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Hours of operation:
Address: SmartCentres, 66 Pinebush Road, Cambridge, ON N1R 8K5 Accessible:
First Nations, Métis and Inuit immunizers and cultural supports available. Visit our Resources for First Nations, Metis and Inuit page for more information. Entrance: Enter through the entrance on the west side of the building. Public transit: This site is accessible via Grand River Transit and MobilityPLUS. Visit the Grand River Transit website for all current route information. Parking: Free parking is available on the west side of the building, close to the entrance. Vaccine type: Pfizer-BioNTech |
| The Boardwalk Vaccination Clinic, Waterloo |
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Hours of operation:
Address: 435 The Boardwalk, Medical Centre 2, Suite 106, Waterloo, ON N2T 0C2 Accessible:
Entrance: Enter through the north entrance (closest to Erb Street). Enter the doors under the green covered canopy where there is also an accessible curbside drop-off area. Public transit: This site is accessible via Grand River Transit and MobilityPLUS. Visit the Grand River Transit website for all current route information. Parking: Free parking is available on the north side of the building. Look for the Region of Waterloo water tower. Vaccine type: Pfizer-BioNTech |
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Wellesley Vaccination Clinic, Wellesley |
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Hours of operation (beginning Thursday, November, 4):
Address: 3710 Nafziger Drive, Unit A, Wellesley, ON N0B 2T0 Accessible:
Entrance: Enter from Nafziger Drive Public transit: This site is accessible via MobilityPLUS North Dumfries and Kiwanis Transit. Visit the Kiwanis Transit website for all current route information. Parking: Limited, free street parking. Accessible parking is available at the front of the clinic. Vaccine type: Pfizer-BioNTech |
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After-School and Full-Day School Vaccination Clinics |
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After-school vaccination clinics (4-8 p.m.)
Full-day school vaccination clinics (9:15 a.m. – 3:15 p.m.)
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| KidsAbility Vaccination Clinics |
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KidsAbility offers sensory-friendly vaccinations clinics for children between the ages of 5-17 years old who need additional support when receiving the COVID-19 vaccine. The vaccination clinic also allows for the parents, caregivers, and other members of the household to book an appointment to receive their vaccine at the same time. If your child requires additional support, contact Region of Waterloo for a referral form: Fill out the booking request survey to book an appointment. Learn more about the COVID-19 Vaccination Special Accommodation Clinic Program. |
- Bring your Ontario health card or another piece of identification when you go to the vaccination clinic.
- Accommodation of a support person may be provided to those requiring assistance.
- If you have symptoms of COVID-19, do not attend the clinic. Please call 519-575-4400 and follow their instructions.
Book an appointment
Appointments are required to receive a first, second, or third dose at a Regional vaccination clinic or school clinic.
- Book your appointment when you become eligible. Check if you are eligible for a second or third dose.
- Your appointment for a second or third dose cannot be any earlier than the minimum interval between doses. If you do not meet the criteria when you go to the clinic, we cannot administer the vaccine.
- New appointments are added based on clinic availability and vaccine supply.
Assistance with booking
Call our Service First Call Centre if you need assistance with booking a vaccine at a clinic. The Service First Call Centre does not book appointments for pharmacies.
- Talk to a real person 24/7 in over 200 languages: 519-514-1499
- Deaf and hard of hearing (TTY): 519-575-4608
Options to cancel an appointment
- If you booked your appointment by phone, you can call 519-514-1499.
- If you booked your appointment online, you can use the “cancel” option in the confirmation email or text message you received.
- If you booked your appointment by phone or online, you can email us.
End-of-day vaccine standby list
Residents can sign-up for the end-of-day vaccine standby list to be notified if vaccine is available at the end of day at Regional vaccination clinics. The standby list is open every Thursday – Sunday to sign up for the following week. This is not a guaranteed appointment and does not replace our regular booking process.
You must:
- Be currently eligible for a vaccine
- Be able to attend a vaccine clinic on short notice
- Sign-up for the list every week
Sign-up for the standby list
12+ Age Group
Sign-up for the standby list
5-11 Age Group
More options for getting a vaccine
| First Nations, Métis and Inuit residents and their household members |
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Clinics are open for First Nations, Métis and Inuit residents who want to get the vaccine in a culturally appropriate setting. At all locations, cultural supports will be available to individuals with questions about health, culture and vaccine hesitancy. First Nations, Métis and Inuit immunizers and cultural supports are also available at Cambridge Pinebush Vaccination Clinic. |
| Home-based COVID-19 vaccination program |
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Region of Waterloo Public Health has expanded criteria for home-based vaccination to include anyone having difficulty accessing the COVID-19 vaccine at a regional vaccination clinic, doctor’s office or pharmacy. The expanded criteria includes situations like the following:
These individuals can be referred to Public Health for the home-based vaccination program. Complete the Retirement Home and Homebound Vaccination Request form. Vaccine type: Pfizer-BioNTech |
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Mobile vaccination buses |
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Two mobile vaccination buses are bringing vaccines to priority neighbourhoods, work places, churches, shopping centres, festivals, markets and other locations to make it easier for those who still need a first or second dose of the vaccine.
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The Province of Ontario is working with the pharmacy sector to offer vaccinations at select pharmacy locations in Waterloo Region. You must have an appointment to get vaccinated at a participating pharmacy. Contact a participating pharmacy near you to book an appointment. Vaccine type: Pfizer-BioNTech |
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Post secondary school clinics |
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Primary care providers and specialists |
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Patients of these practices who are eligible for the vaccine need to book their appointment directly with their primary care provider. Vaccine type: Pfizer-BioNTech, Moderna or AstraZeneca
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Report vaccine received outside of Ontario
The Province recently announced that proof of immunization is required to verify the COVID-19 vaccine product received outside of Ontario or Canada. Complete the form to report vaccines received outside of Ontario to Public Health.
Report vaccine received outside of Ontario form
Once you have submitted the form, Public Health will contact you to inform you that your health record has been updated.
Individuals with a green photo health card can log into Ontario’s portal to download or print your receipt. If you have received both vaccines outside of Ontario, and you do not have a green photo health card, you cannot obtain a vaccination receipt on the portal or from the Public Health Unit at this time.
Transportation to get a vaccine
Grand River Transit and MobilityPLUS
Visit the Grand River Transit website for all current route information.
Accessible Transportation
Visit the Waterloo Wellington Healthline website for a list of public transportation services, community organizations, and private companies.
Non-accessible and Volunteer Transportation
Visit the Waterloo Wellington Healthline website for a list of transportation services.
What to expect when you get a vaccine
- If you have symptoms of COVID-19 do not get your vaccine.
- Take your regular medication and eat your meals as usual (we recommend eating something before you come).
- Wear a loose-fitting top or a t-shirt so the immunizer can easily access your arm.
- Wear your mask or face covering. If you do not have one, one will be provided to you at the door.
- Dress for the weather. You may have to wait in line.
- Please plan for 30 minutes to an hour for your vaccination.
- Bring your health card (OHIP) or any government-issued photo ID if you do not have a health card to confirm your appointment.
- If you do not have a valid health card, please bring an alternate piece of identification. This can be anything that confirms your identity and has a number/code assigned to it.
- Review the vaccine after care information sheet that tells you what to expect after vaccination.
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