Harm Reduction

Harm reduction services helps to make drug use less harmful, even if people don’t stop using drugs. These services give information and tools to keep people safer. This support can help stop the spread of diseases like HIV and Hepatitis C. It can also lower the chance of getting hurt and save lives.
Harm reduction treats people who use drugs with respect, dignity and care without judgment. Learn about harm reduction in this five minute video by CATIE or check out this toolkit for a more in-depth overview.
The harm reduction services provided by Public Health are mandated by the Ministry of Health and the Ontario Public Health Standards.
On this page:
- Stay safe if using drugs
- Overdose prevention and naloxone kits
- Community drug alerts
- Overdose data in Waterloo Region
- Harm reduction supplies
- Community support
- Stigma and drug use
Stay safe if using drugs
Never use drugs alone. If using with a friend, do not use at the same time. If you use alone, call or text the National Overdose Response Service (NORS) Hotline at 1-888-688-NORS(6677), for confidential, nonjudgmental support. NORS is free and available 24/7.
- Always carry naloxone and know how to use it
- Start low and go slow
- Avoiding mixing drugs – use one drug at a time
- Do not use alone
- Use a drug checking or testing services like Sanguen Health Centre Drug Checking Program
- Subscribe to community drug alerts
- Find a safe space to prepare and use drugs
- Use around people you trust
- Use in a location you can be reached if you need help (e.g. avoid leaning against or locking a door)
- Pay attention to weather. Really hot or cold weather can be dangerous while using drugs. Read more about supporting people who use drugs during extreme weather (Wellington Guelph Drug Strategy)
- For more information, check out Seeking Safety (CATIE)
Overdose prevention and naloxone kits
Always call 911 if someone shows signs of an overdose
Naloxone
Naloxone is a medication that temporarily reverses the effects of an opioid overdose.
Naloxone is available in two different forms:
- Nasal spray: sprayed directly into the nose
- Injectable: injected into any muscle in the body, such as the arm or thigh
Read Naloxone: Save a life from Health Canada for more information.
How to respond to an opioid overdose with naloxone
- How to use a naloxone kit (Ontario Ministry of Health)
- Watch these two minute videos on using naloxone (Canadian Pharmacists Association and University of Waterloo)
- For a more detailed video on using naloxone, visit Ontario Harm Reduction Network (10 minutes).
Where to get naloxone
Naloxone is free and available without a prescription. Use these interactive maps to find local pharmacies and community agencies that give out naloxone.
Use these interactive maps to find local pharmacies and community agencies that give out naloxone.
- Ontario pharmacies (Ontario Ministry of Health)
- Community agencies (Ontario Harm Reduction Distribution Program)
For a printable resource on where to find naloxone for free within Waterloo Region
- Download where to find naloxone (PDF file)
As part of the Ontario Naloxone Program, public health units in Ontario lead Naloxone distribution to community organizations.
Naloxone for the workplace
Learn more about naloxone in the workplace (Ontario Ministry of Health).
Free training for workers on opioid overdose and giving naloxone is available at Public Services Health and Safety Association
Community drug alerts
View the OMARS community drug alert page.
Subscribe to community drug alerts for Waterloo Region.
Overdose data in Waterloo Region
The Opioid Overdose/Drug Poisoning Dashboard shows data on overdoses and deaths in Waterloo Region.
Harm reduction supplies
Harm reduction supplies are available through our Needle Syringe Programs across the region. Supplies can include:
- Naloxone kits (nasal and injectable)
- Safe injection supplies (syringes, stericups, etc.)
- Safe inhalation supplies (bowl pipes, mouthpieces, etc.)
- Sharps disposal containers
Needle syringe programs help to:
- Reduce the spread of HIV and Hepatitis C
- Reduce the number of used needles discarded in public places
- Educate about safer sex and sexual health and increase condom use
- Increase referrals to treatment programs, health and social services
For more information, email harmreduction@regionofwaterloo.ca
Where to get harm reduction supplies
Public health supports community organizations to run Needle Syringe Programs across Waterloo Region. These organizations give out free harm reduction supplies, dispose of used supplies and provide education.
Use this interactive map to find harm reduction supplies in Waterloo Region
For a printable resource on where to find harm reduction supplies in Waterloo Region
- Download the harm reduction supply list (PDF file)
Harm reduction training in shelters
The Emergency Shelter Harm Reduction Integration Initiative (ESHRII) is a training program for shelter staff and participants. The program helps shelter leaders apply the right harm reduction approach for their shelters.
Region of Waterloo Community Services and Public Health work with Sanguen Health Centre, Thrive HIV and The Healing of the Seven Generations on this project.
A core part of ESHRII is to include people with lived and living experience of drug use and homelessness to
- Better address the unique and complex needs of shelter staff and participants
- Make sure programming is equitable and relevant to the shelter community
To learn more about ESHRII and how it can support your shelter, contact info@sanguen.com or eshrii@thrivehiv.ca.
Community support
There are community supports for people who use drugs.
- Drug use treatment supports are listed on our Where to Get Help page.
Mobile and outreach supports
- Sanguen Health Centre Mobile Primary Care Bus
- Sanguen Health Centre Community Health Van
- Community Healthcaring KW Outreach Primary Care
Homeless and Addiction Recovery Treatment (HART) Hub
Support for people experiencing homelessness to get help with mental health and drug use.
Fixed location supports
- Sanguen Health Centre Drop In Program - 130 Victoria S. S., Kitchener
- The Working Centre - 97 Victoria St. N., Kitchener
- Ray of Hope Community Centre - 659 King St. E., Kitchener
- MACS (Multi-Agency Community Space) - 150 Main St., Cambridge
- Warming, Cooling, and Clean Air Spaces
Overdose prevention line
Food and housing resources
Stigma and substance use
Stigma around drug use can stop people from getting help. Learn more about stigma from Health Canada.
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