Commercial Programs and Funding

The Region of Waterloo has funding and programs to help businesses, institutions and other non-residential properties protect and conserve water. We also have programs to help multi-unit residential properties upgrade their efficiency to save water and money. 

Reducing water and associated energy use

The Water Efficient Technology (WET) program provides commercial, industrial and institutional-sector companies with resources and funding to reduce water use. Benefit from lower water and associated energy costs and public recognition for your environmental stewardship.

Services and funding we provide
Free water-use reviews

Request your free water-use review. Our staff will conduct an on-site review of your water uses and help you create an action plan. It is a great way to learn about the program, discuss your water use requirements and find out about available funding. 

Fixture replacements

Upgrading to water-efficient fixtures reduces your water costs and can often save on energy too. The Region of Waterloo can help:

  • Upgrade your inefficient showerheads and aerators for free with new water-efficient fixtures
  • Restaurants and food processors can also receive free upgrades for pre-rinse spray valves
Funding and cost sharing

We offer cost-sharing and rebate opportunities for many different CII (Commercial, Industrial, Institutional) businesses:

  • 50% funding for facility water balance audits, up to a maximum of $10,000
  • 50% funding for engineering consulting fees for water process upgrades, up to a maximum of $10,000
  • 50% funding for water sub-metering installations within manufacturing plants, low-rise condominiums, strip malls and other commercial businesses, up to a maximum of $10,000
  • We help repay businesses that invest in water conservation. Funding is based on measured water savings and the project's capital costs

Winter maintenance resources

Salt can damage concrete, kill landscapes, destroy flooring and carpets. Most importantly, salt harms our community’s drinking water.

These free winter maintenance resources can help protect your property from over-salting while maintaining winter safety.

Business and Restaurant certifications

The Region of Waterloo awards certifications to recognize local businesses for their sustainable water use. We offer a water efficiency certification for restaurants, and another water efficiency certification for all other businesses.

Many businesses can lower operating costs by conserving water and its associated energy consumption. Whether in the commercial, industrial or institutional fields, companies find savings by:

  • Reducing leaks
  • Changing employee behaviour
  • Upgrading/servicing inefficient equipment such as:
    • Toilets
    • Spray valves
    • Faucets
    • Water softeners
    • Water-cooled compressors
    • Washing systems

In restaurants, there are even more opportunities to save when upgrading/servicing:

  • Ice machines
  • Steamers
  • Wok tables
  • Dishwashers
  • Hot water systems

Join the Region’s growing list of restaurants and other businesses in Waterloo Region recognized for their sustainable water use.

List of Water Efficient Certified Restaurants
  • Angie’s (Erb St., Waterloo)
  • Beertown (Cambridge)
  • Borealis Grille & Bar
  • Boston Pizza (Alpine Centre, Kitchener)
  • Boston Pizza (King St. N., Waterloo)
  • Boston Pizza (Erb St., Waterloo)
  • Charcoal Steakhouse
  • Chicopee Tube Park
  • Chill Bar & Grill
  • East Side Mario’s (King St. Waterloo)
  • Edelweiss Tavern
  • Fionn MacCool's (King St. E., Kitchener)
  • Golf’s Steak House & Seafood
  • Kings Buffet (Kitchener)
  • Kypreos Restaurant
  • Marble Slab Creamery (Fischer-Hallman Dr., Kitchener)
  • Nith River Chop House
  • Proof Kitchen and Lounge
  • Subway (Highland Rd., Kitchener)
  • Subway (Jamieson Pkwy., Cambridge)
  • Subway (Baden, Wilmot Township)
  • Swiss Chalet (Fairway Rd., Kitchener)
  • The Keg (Cambridge)
  • Tim Horton’s (Holiday Inn Dr. Cambridge)
  • Tim Horton's (University Ave., Waterloo)
List of Water Efficient Certified Businesses
  • Cambridge Non-Profit Housing
  • CCC Sulphur Products (Sulco)
  • Centurion Property Associates Inc. (Toronto)
  • Chicopee Tube Park
  • City of Cambridge
  • City of Kitchener
  • City of Waterloo
  • Clean Cut Energy (Multi-residential properties in Waterloo Region)
  • Enviro-Stewards Inc.
  • Grand River Foods (Cambridge)
  • Grand River/Freeport Hospitals

  • Kuntz Electroplating

  • Medi-Terra Properties (River Park Village, Cambridge)
  • Onyx Energy (Kitchener)
  • Piller's Fine Foods (Waterloo)
  • Plasti-Fab Ltd

  • Starlight Investments

  • Toyota Motor Manufacturing Company (Cambridge)  

  • Valet Car Wash

  • Victoria Park Community Homes (Hamilton)
  • Waterloo Brewing

  • Wilfrid Laurier University

  • Waterloo Catholic District School Board (WCDSB)
  • Waterloo Region District School Board (WRDSB)
Criteria for Water Efficient Certified Restaurants

To become a Water Efficient Certified Restaurant, collect five or more points from completing any of the following activities:

Examples of what local restaurants have done to become certified:

  • completed energy and water audits
  • replaced or installed fixtures such as pre-rinse spray valves, tap aerators, flush-valve toilets and urinals with water- and energy efficient models
  • installed hands-free faucets to ensure taps always turned off
  • organized plumbing maintenance schedule for timely leak repairs
  • replaced water-cooled refrigerators with air-cooled models
  • upgraded steam cooling lines to restrict excessive water flows
  • serviced or planned to replace water softening systems
  • installed sub-metering to separate restaurant from parent business, for example, in a hotel
  • maintained outdoor irrigation systems, including pop-up sprinklers
Criteria for Water Efficient Certified Businesses

To become a Water Efficient Certified Business, collect five or more points from completing any of the following activities: 

  • A water balance audit: 3 points
  • A water use review by Region staff: 1 point
  • Billing analysis: 1 point
  • Achieve proven water savings: 3 points
  • An employee working on water efficiency: 1 point
  • A water conservation policy: 1 point
  • An Environmental Management System for water conservation: 1 point
  • Employee education and awareness training: 1 point

Examples of what local businesses have done to become certified:

  • Installed rainwater harvesting and water reuse systems (steam traps, cooling water) 
  • Upgraded reverse osmosis and water softeners
  • Sub-metering (industrial and multi-residential properties)
  • Replaced or installed water- and energy efficient fixtures such as toilets, showerheads and aerators
  • Installed water flow monitors (Flowies)
  • Replaced boiler
  • Reprogramming or rebuilding manufacturing more efficient product lines

Learn more by contacting us via the phone number or email at the bottom of this page.

Water Efficiency Excellence Award

Each year, the Water Efficiency Excellence Award recognizes a local business that completes an exemplary water conservation project. Congratulations to our past winners.

Success stories

Learn how businesses are working with the Region of Waterloo to reduce water use. Also, learn how sub-metering can benefit your business or organization.

Help for multi-residential property managers

Do you own or manage an apartment building? A condo building? Student housing? Or a duplex or triplex? The Region of Waterloo helps all types of multi-unit residential properties improve water efficiency so they can cut waste and save money.

Don't pay the price for outdated, inefficient toilets or showerheads in your building. Leaks can be another silent, undetected source of waste. Simply replacing a leaky flapper can save up to 330 litres of wasted water per day. That's approximately $50 per toilet, per month!

Water conservation is good for you and good for our community. Using this resource efficiently helps us provide drinking water to Waterloo Region's growing population without building expensive, new infrastructure. Your investment in water efficiency also provides long-term benefits – our programs have seen property owners save hundreds of dollars yearly per apartment unit. The Region of Waterloo can help. Our Water Efficient Technology (WET) program offers several incentives to help multi-residential buildings save money and water:

Multi-Residential Toilet Flapper and Fixture Replacement Program

Toilet flappers are a common cause of leaks that waste water and cost you money. Property managers can receive $15 for every toilet flapper they replace. They can also receive free water-efficient showerheads and tap aerators.

This program provides instant savings and a quick rebate for replacing toilet flappers in all types of multi-unit buildings.

Steps to receiving the rebate:

  1. Complete an online application form to register. Or call 519-575-4400 ext 4762.
  2. The Region will ship you any requested showerheads and tap aerators.
  3. As the property manager, you will purchase and install the right toilet flappers, as well as install any provided showerheads and tap aerators in your building(s).
  4. Once installations are complete, please contact us at or by calling 519-575-4400 ext 4762 to confirm project completion. We will ask for a copy of your receipts for the toilet flappers. We may also ask for pictures of the installed flappers, showerheads, or aerators.
  5. Once Region staff has confirmed the project is complete, the Region will issue your rebate via direct deposit.

To register or learn more about the program, please call 519-575-4400 ext 4762 or apply anytime using our toilet flapper and fixture replacement program form

Funding for building-wide toilet, showerhead and tap aerator upgrades

We help property managers who upgrade all of their building’s showerheads, toilets and tap aerators. The Region will provide funding based on the project cost and water savings achieved.

Medium to large-sized apartment buildings interested in long-term savings are best suited for this program.

Steps to receiving funding:

  1. Complete an online application form to register. Or call us at 510-575-4400 ext 4762.
  2. As the property manager, you replace all toilets, showerheads and tap aerators in your building(s). Consultants or plumbers are often hired to complete the project.
  3. Once the project is complete, the Region’s Water Efficiency team will review water billing data from the year before and after the project to determine water savings achieved. Please note, the Region receives yearly municipal water billing data each spring.
  4. Next, we look at your project’s invoiced costs, the water savings you’ve achieved, and calculate how quickly your investment will pay for itself. This determines how much Region funding you receive. Our funding is $0.40 per litre saved per day, or less if your upgrades pay for themselves in under two years. Property managers often receive a rebate worth 5 to 13 per cent of their project cost. Remember, the water savings themselves often provide significant long-term financial benefit.
  5. The Region will request any supporting documentation to confirm the project is complete. We will also request your banking information.
  6. The Region of Waterloo will issue funding via direct deposit.

For more information, please call 519-575-4400 ext 4762 or apply anytime with our online application form

Cost sharing for water audits, consulting fees and sub-metering projects

The Region will partner with multi-residential property managers to help pay for qualifying water-saving projects.

  • A water audit can be a good way to understand your property's water consumption and highlight issues. Register with us to receive 50% funding for water balance audits for your building, up to a maximum of $10,000.
  • Sub-metering is a powerful tool to understand where water use comes from. This data helps find problems and can encourage conservation by billing tenants for the water they actually use. We offer 50% funding for water sub-metering installations in apartment buildings or condominiums, up to a maximum of $10,000.

For more information, please call 519-575-4400 ext 3558 or apply anytime with our online application form.

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