COVID-19 Resources for Health Professionals in Congregate Care Settings

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Report a suspect, probable or confirmed case of COVID-19

This form can be used by the following high-risk congregate settings to report suspected, probable or confirmed cases of COVID-19:

  • Hospitals
  • Long-term care homes
  • Retirement Homes
  • Congregate Settings
  • Emergency Shelters

COVID-19 resources for health professionals in the workplace

Mental health resources for health professionals 

COVID-19 vaccines

Adverse events following immunization (AEFI) 
  • If your patient/client experiences an adverse event following immunization:
  • If you experience an adverse event following immunization:
    • Please contact your health care provider. Do not self-report your own adverse event. Your health care provider will complete the required form and submit it to Region of Waterloo Public Health.
Vaccine information 

Long-Term Care Homes, Retirement Homes, and Congregate Living Settings (including Group Homes, Emergency Shelters and Co-living Settings)

Report all residents with COVID-19 symptoms or positive COVID-19 test results using the secure online reporting form. When your facility is in a suspect or confirmed outbreak, staff and visitors who test positive for COVID-19 should also be reported through the online reporting form.

Refer to the Ministry of Health's Guidance for the Health Sector for more information.

Questions? Contact Public Health by email or call 519-575-4400 ext. 5506.

Outbreak management
Facility status 

Review current COVID-19 outbreaks via Ontario COVID-19 Data Tool or the Waterloo Region COVID-19 Summary.

Outbreak preparedness 

Public Health Ontario Resources:

Health sector resources

Geriatric care 
Palliative care 
Paediatric care 

For more information on COVID-19 and pregnancy/childbirth/caring for newborns, please visit our Healthy PregnancyBreastfeeding, and Artificial Baby Milk (formula) webpages.

Print resources

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