Coronavirus Resources for Health Professionals

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Report a suspect, probable or confirmed case of COVID-19

This form can be used by the following high-risk congregate settings to report suspected, probable or confirmed cases of COVID-19:

  • Hospitals
  • Long-term care homes
  • Retirement Homes
  • Congregate Settings
  • Emergency Shelters

Health professionals in the workplace

Assessment and testing centres

Employees of local hospitals, long-term care facilities, retirement or group homes, and first responders can inquire about testing through their employers.

All health care workers in the community can self-refer for testing to any of the assessment and testing centres.

Safe Voluntary Isolation Site

Region of Waterloo Public Health offers a Safe Voluntary Isolation Site to support individuals who are unable to isolate safely at home. For more information on eligibility and how to apply, visit our Safe Voluntary Isolation Site webpage.

Mental health resources for health professionals

COVID-19 vaccines

Adverse events after immunization (AEFI)

  • If your patient/client experiences an adverse event after immunization:
  • If you experience an adverse event after immunization:
    • Please contact your health care provider. Do not self-report your own adverse event. Your health care provider will complete the required form and submit it to Region of Waterloo Public Health.

Vaccine information

Long-term Care, Retirement Homes, and Congregate Living Settings (including Group Homes, Emergency Shelters and Co-living Settings)

Report any resident, staff or visitor with COVID-19 symptoms, high risk contacts, or those with positive results using the secure online reporting form.

Refer to the Ministry of Health's Guidance for the Health Sector for more information.

Questions? Contact Public Health by email or call 519-575-4400 ext 5506.

Facility status 

Review the current status via Ontario COVID-19 Data Tool or the Waterloo Region COVID-19 Summary.

For operators, learn about COVID-19 guidance and regulations. Refer to the Ministry of Health's Guidance for the Health Sector for more information.

Outbreak preparedness

Public Health Ontario Resources:

Printable resources for respiratory outbreak preparedness:

Quick links


Health sector resources

Community supports

Geriatric care

Mental health

Palliative care

Paediatric care


Telehealth information

Print resources

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